Thingtrax

Role Description We are hiring a Pre-Sales Consultant to help food manufacturers understand how Thingtrax can transform their operations through Vision AI, label validation, OEE monitoring, downtime tracking, and manufacturing analytics. This is a commercially minded, customer-facing role. You will work alongside the Sales team from initial discovery through to solution design and handover, ensuring every opportunity is technically and operationally well-qualified before it progresses. You will act as the bridge between Sales, Product, and Delivery, translating customer challenges into clear, credible solution proposals, and ensuring a smooth transition into implementation once a deal is won. This is not a quota-carrying sales role. This is not an implementation role. It is a structured, customer-focused position requiring commercial awareness, manufacturing credibility, and the ability to communicate complex solutions clearly to diverse audiences. Responsibilities - Pre-Sales & Customer Engagement - Attend customer discovery meetings alongside the Sales team - Understand operational, compliance, and manufacturing challenges within customer sites - Present Thingtrax solutions to stakeholders ranging from shop-floor teams through to board-level executives - Deliver engaging, tailored demonstrations of the Thingtrax platform, covering both Vision AI and Manufacturing Performance functionality - Articulate ROI, operational improvements, and compliance benefits in language that resonates with each audience - Site Scoping & Solution Design - Conduct on-site scoping visits within live manufacturing environments - Assess production lines, camera positioning, operational workflows, and data capture requirements - Scope Vision AI opportunities including label validation, barcode, QR, and visual inspection use cases - Scope Manufacturing Performance projects including OEE, downtime tracking, plan attainment, and line efficiency monitoring - Define solution scope boundaries and produce clear scoping documentation and recommended solution designs - Collaborate with engineering and delivery teams to validate technical and operational feasibility prior to proposal - Technical & Commercial Support - Support proposal creation, pricing narratives, and technical responses - Assist with proof of concept activities and customer workshops - Ensure opportunities are technically qualified early in the sales cycle to protect delivery confidence - Maintain close alignment with Product on roadmap positioning and capability messaging - Own the handover process from pre-sales into project delivery, ensuring continuity and clarity for the implementation team Objectives & Success Measures Performance in this role is measured on customer confidence, deal quality, and delivery readiness. Key indicators include: - Quality and accuracy of solution scoping - Contribution to deal progression and win rates - Customer confidence and engagement throughout the sales cycle - Smooth and well-documented transition from sales into delivery - Early identification of expansion opportunities within customer sites - Reduction in late-stage scope reinterpretation following handover Commercial awareness, manufacturing credibility, and the ability to communicate solutions clearly are more important than technical depth. Qualifications - Experience in food manufacturing operations, production leadership, or quality assurance - Experience with machine vision, Vision AI, or industrial imaging solutions - Experience with OEE, MES, or Manufacturing Performance systems - Experience in manufacturing software pre-sales or solution consulting - Experience in Industry 4.0, Smart Factory, or industrial automation environments Requirements - Confidence presenting to both operational teams and executive stakeholders - Comfort working within live factory environments - Ability to combine technical understanding with commercial awareness - Strong requirements gathering, solution scoping, and documentation skills - Structured thinking and the ability to challenge assumptions constructively - Excellent stakeholder communication and relationship management - Willingness to travel to customer sites across the UK Not Required - Coding expertise - Deep AI engineering knowledge - PLC programming - Network configuration experience Benefits - An opportunity to grow your skills with some of the most exciting thought leaders from the technology industry - A collaborative culture where you are supported, given constructive feedback to develop your skills and be part of a team where you can influence change - Work with an industry disruptive solution which has a massive impact on our clients - An industry with a lot of ‘white space’, selling into organisations that don’t currently have a digital solution. - Autonomy and scope to continuously improve our processes, ways of working, and to delight our customers. - Support with training & development to stay ahead of industry trends in technology and operational techniques.