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Virtual Assistant – Technical Operations

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

4 days ago

Salary

$6 - $10 / hour

Seniority

Senior

EnglishERP

Job Description

Virtual Assistant – Technical Operations

We Clone You

• Provide direct administrative and technical support to the CIO; • Manage product imports, updates, and data maintenance within Acumatica ERP; • Support Shopify store management, including product updates and basic website maintenance; • Monitor software updates, integrations, and overall system performance; • Troubleshoot basic technical issues and coordinate with software vendors when needed; • Maintain technical documentation, SOPs, and internal process documentation; • Organize data, create reports, and analyze information using Excel or Google Sheets; • Manage calendars, administrative tasks, and project coordination; • Support ongoing automation and system improvement initiatives;

Job Requirements

  • Previous experience in a technical support, technical virtual assistant, operations support, or similar role
  • Experience working with **Acumatica ERP** (or another ERP platform) and **Shopify**
  • Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis
  • Strong technical aptitude and the ability to learn new systems quickly
  • Excellent problem-solving and troubleshooting skills
  • Experience coordinating with software vendors or third-party support teams
  • Strong organizational skills with exceptional attention to detail
  • Ability to create and maintain clear documentation and SOPs
  • Strong written and verbal English communication skills
  • Ability to work independently and proactively manage priorities after onboarding
  • Availability to occasionally support system updates outside regular business hours

Benefits

  • Work from home
  • Payment in dollars per working hour (30-hour week)
  • Starting salary between **6$ - 10$** per hour depending on your experience, with room for raises based on performance
  • A workplace that values its people
  • Professional development opportunities to grow your career
  • Be part of a supportive team that values your input and achievements
  • Referral bonus:** If you refer a candidate, you will receive a **$50 bonus** once they’re hired by one of our clients

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