We Clone You

• Provide direct administrative and technical support to the CIO; • Manage product imports, updates, and data maintenance within Acumatica ERP; • Support Shopify store management, including product updates and basic website maintenance; • Monitor software updates, integrations, and overall system performance; • Troubleshoot basic technical issues and coordinate with software vendors when needed; • Maintain technical documentation, SOPs, and internal process documentation; • Organize data, create reports, and analyze information using Excel or Google Sheets; • Manage calendars, administrative tasks, and project coordination; • Support ongoing automation and system improvement initiatives;

Role Description We are currently looking for a motivated Virtual Assistant with expertise in technical operations to join our client's Chief Information Officer (CIO). In this role, you will be responsible for performing various tasks, including: - Provide direct administrative and technical support to the CIO; - Manage product imports, updates, and data maintenance within Acumatica ERP; - Support Shopify store management, including product updates and basic website maintenance; - Monitor software updates, integrations, and overall system performance; - Troubleshoot basic technical issues and coordinate with software vendors when needed; - Maintain technical documentation, SOPs, and internal process documentation; - Organize data, create reports, and analyze information using Excel or Google Sheets; - Manage calendars, administrative tasks, and project coordination; - Support ongoing automation and system improvement initiatives; Qualifications - Previous experience in a technical support, technical virtual assistant, operations support, or similar role; - Experience working with Acumatica ERP (or another ERP platform) and Shopify; - Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis; - Strong technical aptitude and the ability to learn new systems quickly; - Excellent problem-solving and troubleshooting skills; - Experience coordinating with software vendors or third-party support teams; - Strong organizational skills with exceptional attention to detail; - Ability to create and maintain clear documentation and SOPs; - Strong written and verbal English communication skills; - Ability to work independently and proactively manage priorities after onboarding; - Availability to occasionally support system updates outside regular business hours; Benefits - Work from home; - Payment in dollars per working hour (30-hour week); - Starting salary between $6 - $10 per hour depending on your experience, with room for raises based on performance; - A workplace that values its people; - Professional development opportunities to grow your career; - Be part of a supportive team that values your input and achievements; - Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

• Maintain accurate and up-to-date financial records; • Record and categorize financial transactions in QuickBooks; • Perform bank and credit card reconciliations; • Manage accounts payable and accounts receivable processes; • Prepare and maintain financial reports and supporting documentation; • Review and reconcile account discrepancies and resolve issues when identified; • Assist with month-end closing activities and financial record organization; • Monitor outstanding invoices and follow up on payment statuses when necessary; • Maintain organized financial files and documentation; • Support leadership with financial reporting and bookkeeping-related administrative tasks; • Ensure accuracy, confidentiality, and compliance in all financial records and processes.

Role Description We are currently looking for a motivated Virtual Assistant with expertise in bookkeeping to join our client's team and take their operations to the next level. - Maintain accurate and up-to-date financial records; - Record and categorize financial transactions in QuickBooks; - Perform bank and credit card reconciliations; - Manage accounts payable and accounts receivable processes; - Prepare and maintain financial reports and supporting documentation; - Review and reconcile account discrepancies and resolve issues when identified; - Assist with month-end closing activities and financial record organization; - Monitor outstanding invoices and follow up on payment statuses when necessary; - Maintain organized financial files and documentation; - Support leadership with financial reporting and bookkeeping-related administrative tasks; - Ensure accuracy, confidentiality, and compliance in all financial records and processes. Qualifications - 3+ years of experience in bookkeeping; - 2+ years of experience performing bank reconciliations; - 2+ years of experience using QuickBooks; - 2+ years of experience managing accounts payable and accounts receivable processes; - Strong understanding of financial statements, including Profit & Loss (P&L) statements and Balance Sheets; - Strong attention to detail and accuracy; - Excellent organizational and time-management skills; - Strong analytical and problem-solving abilities; - Ability to manage confidential financial information with discretion; - Fluent English communication skills (written and spoken). Benefits - Work from home; - Payment in dollars per working hour (40-hour week); - Starting salary of USD $1,200/month, with an increase to USD $1,500/month after the first 90 days based on performance; - A workplace that values its people; - Professional development opportunities to grow your career; - Be part of a supportive team that values your input and achievements; - Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients.

Role Description We are currently looking for a motivated Virtual Assistant with expertise in business development, client onboarding, and product demos to join our client's team and take their operations to the next level. In this role, you will be responsible for performing various tasks, including: - Conduct product demos for pre-qualified leads; - Walk clients through the platform and answer basic questions; - Support onboarding for new clients after closing and ensure a smooth transition to active platform usage; - Follow structured processes for demos, onboarding, and customer engagement; - Follow up with no-shows via call or text to reschedule demos; - Engage existing clients to encourage platform adoption and provide ongoing support; - Jump on calls when needed to assist current users and address questions; - Maintain professional communication with prospects and clients throughout the customer journey; - (Optional) Record instructional and tutorial videos for the platform. Qualifications - Strong English communication skills; - Understanding of the landscaping or construction industry is a plus; - Experience with outbound communication or follow-ups; - Basic understanding of accounting or business metrics (P&L, etc.); - Background in business development, onboarding, or customer support; - Comfortable leading calls and presenting software; - Confident and professional communicator; - Fast learner with ability to quickly understand new tools and systems; - Comfortable working with SaaS platforms; - Strong focus and ability to stay organized and on task; - Comfortable being on camera for tutorial recordings; Requirements - Work from home; - Payment in dollars per working hour (40-hour week); - Starting salary between $6 - $12 per hour depending on your experience, with room for raises based on performance; Benefits - A workplace that values its people; - Professional development opportunities to grow your career; - Be part of a supportive team that values your input and achievements; - Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

• Conduct outbound cold calling to residential real estate leads • Set qualified appointments for real estate agents • Follow up consistently with cold leads • Track lead activity, follow-ups, and outcomes accurately in the CRM • Maintain a professional brand image in all interactions • Collaborate with the team to improve conversion and appointment setting performance

Role Description We are currently looking for a motivated Virtual Assistant with expertise in inside sales to join our client's team and take their operations to the next level. In this role, you will be responsible for performing various tasks, including: - Conduct outbound cold calling to residential real estate leads; - Set qualified appointments for real estate agents; - Follow up consistently with cold leads; - Track lead activity, follow-ups, and outcomes accurately in the CRM; - Maintain a professional brand image in all interactions; - Collaborate with the team to improve conversion and appointment setting performance; Qualifications - Native or near-native English fluency with confident phone communication; - Minimum of 5+ years of experience in outbound cold calling and appointment setting; - Strong background in residential real estate sales / lead generation; - Familiarity with the real estate sales process in the US; - Proven track record of booking appointments from cold leads; - Experience with CRM systems, dialers, and sales tools; - Highly organized, self-driven, and results-oriented; Requirements - Work from home; - Payment in dollars per working hour (40-hour week); - Starting salary between $6 - $12 per hour depending on your experience, with room for raises based on performance; Benefits - A workplace that values its people; - Professional development opportunities to grow your career; - Be part of a supportive team that values your input and achievements; - Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

Role Description We are currently looking for a motivated Virtual Assistant with expertise in sales to join our client's team and take their operations to the next level. - Contact inbound and outbound leads; - Conduct discovery calls and qualify prospects; - Follow up with leads through phone, email, and text; - Schedule appointments and sales meetings; - Maintain accurate CRM records; - Manage sales pipelines and follow-up activities; - Support closing opportunities and achieving sales goals; - Build relationships with prospects and customers; Qualifications - Fluent English (written and spoken); - Previous sales experience; - Appointment setting experience; - High-ticket sales experience; - Lead generation experience; - Strong communication and persuasion skills; - Comfortable making and receiving calls; - Experience with CRM systems; - Goal-oriented mindset; Requirements - Work from home; Benefits - Payment in dollars per working hour (40-hour week); - Starting salary of USD $1,200/month, with an increase to USD $1,500/month after the first 90 days based on performance; - A workplace that values its people; - Professional development opportunities to grow your career; - Be part of a supportive team that values your input and achievements; - Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients.

Role Description We are currently looking for a motivated Virtual Assistant with expertise in account management to join our client's team and take their operations to the next level. In this role, you will be responsible for performing various tasks, including: - Support the Marketing and Advertiser Services teams with daily account management and optimization tasks; - Build, manage, and grow relationships with publishers, affiliates, media buyers, emailers, and sub-networks to increase revenue and performance; - Identify opportunities to scale accounts through new offers, verticals, traffic sources, placements, and monetization strategies; - Monitor partner performance and campaign metrics including revenue, EPC, CTR, CVR, lead quality, and traffic quality to proactively optimize results; - Provide excellent and timely communication with partners via phone, email, IM, and direct contact; - Re-engage inactive or low-volume partners to restart and grow traffic; - Support partners with setup, tracking, postbacks, creative approvals, payouts, and compliance requirements; - Collaborate with internal teams to troubleshoot tracking or delivery issues and improve overall campaign performance; - Share partner feedback regarding offer performance, payouts, creatives, and market demand; - Maintain accurate account activity, notes, pipeline updates, and reporting within HubSpot/CRM systems; - Stay current on affiliate marketing trends, compliance updates, industry changes, and new monetization opportunities; - Foster a positive and professional team culture through reliability, collaboration, and initiative; Qualifications - Experience in affiliate marketing, performance marketing, lead generation, and/or account management; - Strong understanding of affiliate ecosystems including publishers, affiliates, advertisers, and sub-networks; - Experience working with traffic sources such as email, social, display, native, search, SMS, or lead generation; - Familiarity with CRM systems such as HubSpot; - Self-starter, motivated by performance and revenue; - Strong communicator, confident in phone and direct client conversations; - Ability to structure proposals and negotiate deal terms; - Excellent communication, presentation, problem-solving, and time management skills; Benefits - Work from home; - Payment in dollars per working hour (40-hour week); - Starting salary between $6 - $12 per hour depending on your experience, with room for raises based on performance; - A workplace that values its people; - Professional development opportunities to grow your career; - Be part of a supportive team that values your input and achievements; - Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;

• Support the growth and optimization of affiliate partnerships through proactive communication, performance monitoring, and execution of marketing strategies; • Maintain daily communication with affiliate partners and networks, including onboarding and activation support; • Monitor performance metrics such as clicks, conversions, EPC, CVR, and revenue; identify anomalies or underperformance; • Implement and manage Email and SMS marketing strategies and operational tasks; • Escalate partner issues (tracking discrepancies, caps, approvals) with clear documentation and supporting data; • Execute optimization tasks defined by the internal team (pausing offers, updating caps, reallocating traffic, etc.); • Analyze recurring performance reports using Google Sheets and Excel; • Research and recommend best practices to improve affiliate and campaign performance; • Collaborate closely with internal teams to support ongoing marketing initiatives;