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Vitalant is a nonprofit hospital and healthcare organization helping people transform lives by providing convenient blood donation opportunities and by sharing
Donor Outreach Coordinator I
Location
United States
Posted
10 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Donor Outreach Coordinator I
Vitalant
Role Description Vitalant is seeking a Donor Outreach Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together. Your impact as a Donor Outreach Coordinator is vital. You will support Vitalant's life-saving mission by actively engaging with current, previous, and potential donors to schedule their next blood donation at a local blood drive. - Enhance the donor experience by providing quality customer service while inspiring donors to realize their life-transforming potential. - Collaborate within a supportive team atmosphere, contributing to a positive work environment and goals. - Retain donors by scheduling donation appointments, resolving customer service concerns, and consistently providing excellent customer service. - Code donor records appropriately based on the information provided by donor and management. Qualifications - High School Diploma or GED required. - One year of customer service experience preferred. - Call center experience preferred. Requirements - Work Shift: Shift 0 (United States of America) - Location: Vitalant Remote Work, Austin, TX 78711 - Job Category: Sales / Community Outreach Benefits - Medical, dental, and vision insurance. - 401K + 5% company match. - Tuition assistance up to $5k per year. - Free basic life and AD&D insurance. - Free short-and-long-term disability insurance. - Paid time off. - Employee Resource Groups. - Recognition and perks.
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