• Manage relationships with Workyard's top 150-200 accounts, the highest-MRR customers in the business. • Develop project-level knowledge of how each customer operates and where Workyard delivers value for them. • Build trusted relationships with key stakeholders and serve as the executive advisor for the account. • Act as the Voice of the Customer within Workyard, surfacing customer needs and feedback to the Engineering, Sales, and Marketing teams, and advocating internally for accounts that need support. • Proactively engage accounts to identify and address churn risk early. • Identify upsell and cross-sell opportunities and close them at or above forecast. • Negotiate renewals and drive multi-year agreements. • Develop external growth opportunities such as referrals, testimonials, case studies, and white papers. • Manage every renewal in the book, tracking upcoming contracts, account health, and risk well in advance to ensure on-time, full-value renewals. • Identify accounts ready to expand (additional crews, features, or usage) and build the business case while the value is clear. • Take advantage of the post-implementation value to convert monthly customers to annual, find more upgrade opportunities, and/or get referrals. • Develop and refine playbooks that make account management repeatable and scalable as the book grows. • Partner with and mentor other account managers, sharing strategies and best practices. • Contribute to a collaborative, high-standard team culture consistent with Workyard's CS culture standards.

• The Global Account Manager manages and grows an assigned book of global enterprise accounts across FoodChain ID’s full portfolio • Own sales bookings performance against assigned monthly, quarterly, and annual targets • Grow assigned global accounts through renewals, expansion, cross sell, upsell, and enterprise license opportunities • Identify revenue opportunities across FCID’s full portfolio of services and solutions • Develop and execute account strategies that support growth, retention, and long term customer value • Lead renewal planning and execution across assigned subscriptions, services, and enterprise agreements • Maintain visibility into wallet size, whitespace, account potential, and expansion paths • Generate referral pipeline from active enterprise deal motion, account plans, whitespace reviews, and managed account expansion work • Meet assigned referral pipeline expectations • Convert referral value into active, qualified opportunities • Track referral bookings, realized referral impact, conversion status, next steps, and commercial ownership • Create and maintain global account plans for assigned accounts • Present account plans and business performance updates • Define clear account priorities, risks, mitigation actions, and next steps • Serve as the primary commercial liaison between FCID and assigned global accounts • Build trusted relationships with senior leaders, decision makers, technical buyers, procurement, and executive sponsors • Maintain relationship health through proactive communication, follow up, customer feedback, and issue resolution • Lead customer meetings, business reviews, account planning sessions, and on site visits when required • Escalate customer risks, service concerns, commercial blockers, and renewal threats with clear action plans • Drive account penetration by expanding relationships beyond existing contacts • Maintain accurate Salesforce records for accounts, referrals, opportunities, notes, next steps, contacts, dates, and account plans • Manage pipeline funnel to support forecast accuracy, linearity, and revenue predictability • Provide regular updates on bookings performance, referral generation, conversion progress, pipeline quality, and account risks • Partner with internal teams to support customer needs and commercial growth • Share customer insights, market trends, competitive intelligence, and product feedback with internal teams

• Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. • In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. • Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. • Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. • Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. • Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. • Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. • Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. • Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. • Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. • Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.

• Develop an effective business area strategy within the Great Lakes Territory and maintain it. • Improve ABB’s market penetration and realize growth aspirations. • Define, plan, lead, and ensure the execution of sales strategy to achieve sales targets. • Communicate to the customers about details related to delivery time, payments, and general terms and conditions. • Ensure efficient marketing activities and communicate value proposition to customers. • Identify and drive the development of new market opportunities in the designated market. • Manage administrative procedures in sales processes and support cash collection and project management activities when needed.