FoodChain ID logo
FoodChain ID

We make it easier to keep the food supply chain safe and transparent.

Global Account Manager

Account ManagerSalesFull TimeRemoteLeadTeam 501-1,000Since 1996H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

0

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

Global Account Manager

FoodChain ID

• The Global Account Manager manages and grows an assigned book of global enterprise accounts across FoodChain ID’s full portfolio • Own sales bookings performance against assigned monthly, quarterly, and annual targets • Grow assigned global accounts through renewals, expansion, cross sell, upsell, and enterprise license opportunities • Identify revenue opportunities across FCID’s full portfolio of services and solutions • Develop and execute account strategies that support growth, retention, and long term customer value • Lead renewal planning and execution across assigned subscriptions, services, and enterprise agreements • Maintain visibility into wallet size, whitespace, account potential, and expansion paths • Generate referral pipeline from active enterprise deal motion, account plans, whitespace reviews, and managed account expansion work • Meet assigned referral pipeline expectations • Convert referral value into active, qualified opportunities • Track referral bookings, realized referral impact, conversion status, next steps, and commercial ownership • Create and maintain global account plans for assigned accounts • Present account plans and business performance updates • Define clear account priorities, risks, mitigation actions, and next steps • Serve as the primary commercial liaison between FCID and assigned global accounts • Build trusted relationships with senior leaders, decision makers, technical buyers, procurement, and executive sponsors • Maintain relationship health through proactive communication, follow up, customer feedback, and issue resolution • Lead customer meetings, business reviews, account planning sessions, and on site visits when required • Escalate customer risks, service concerns, commercial blockers, and renewal threats with clear action plans • Drive account penetration by expanding relationships beyond existing contacts • Maintain accurate Salesforce records for accounts, referrals, opportunities, notes, next steps, contacts, dates, and account plans • Manage pipeline funnel to support forecast accuracy, linearity, and revenue predictability • Provide regular updates on bookings performance, referral generation, conversion progress, pipeline quality, and account risks • Partner with internal teams to support customer needs and commercial growth • Share customer insights, market trends, competitive intelligence, and product feedback with internal teams

Job Requirements

  • 7+ years of sales, account management, or strategic customer growth experience
  • Proven success managing complex enterprise or global accounts
  • Experience growing existing accounts through expansion, renewal, cross sell, and upsell motions
  • Experience selling SaaS, DaaS, technical services, regulatory solutions, certification services, or related B2B solutions
  • History of managing large, complex deals and enterprise level customer relationships
  • Experience selling into or supporting Food and Beverage, Consumer Goods, Ingredients, Regulatory, TIC, Digital Solutions, SaaS, DaaS, or similarly complex B2B industries
  • Strong understanding of sales process, pipeline management, opportunity qualification, referral conversion, forecasting, and account planning
  • Experience working with Salesforce or similar CRM systems
  • Ability to travel domestically and internationally as required
  • Bachelor’s degree in business or related field preferred

Benefits

  • Equal employment opportunities
  • Prohibits discrimination and harassment of any type

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