Role Description NetSuite Customer Success (CS) is seeking an experienced Senior Principal Consultant to join our Professional Services team focused on Food & Beverage (F&B) delivery. This role delivers ERP implementations and optimization engagements using the SuiteSuccess methodology for customers across North America. - Responsible for leading end-to-end NetSuite implementations, phase upgrades, module deployments, and optimization or health-check engagements. - Operate independently with ownership for overall engagement outcomes. - Work closely with Project Managers and consulting teams to deliver high-quality, fit-for-purpose solutions. - Support AI-enabled business transformation by helping customers identify, design, and adopt AI capabilities embedded within NetSuite. Qualifications - 5 - 7 or more years of cumulative relevant experience, including significant ERP solution functional implementation and/or administration. - Strong ERP functional consulting background with experience leading customer-facing implementations. - Expertise in the Food & Beverage industry preferred, focusing on manufacturing (WIP & Routing), inventory management, lot traceability, demand & supply planning, and partner integrations. - NetSuite platform experience strongly preferred; experience with competing ERP platforms will be considered. - Consulting experience with demonstrated ability to lead workshops, manage stakeholders, and deliver executive-ready communication. - Strong written and verbal communication as well as presentation skills. - English language read/write/speak proficiency. Requirements - NetSuite certifications (SuiteFoundation, ERP Consultant) preferred. - Expertise with BlendApps is also a plus. - Ability to guide customers based on NetSuite leading practices. - Experience implementing AI/ML or generative AI capabilities integrated with business applications (e.g., ERP, CRM, commerce, supply chain, or analytics platforms). - Experience with OCI Generative AI services and/or NetSuite AI features (e.g., Text Enhance, Intelligent Item Recommendations, Demand Planning, AI Connector/MCP). - Experience defining KPI frameworks for AI-enabled or automation use cases, such as accuracy lift, cycle-time reduction, revenue growth, or COGS impact. - Proven track record leading medium to large ERP programs with cross-functional and technical complexity. - Experience mentoring or coaching consultants within delivery engagements. - Ability to travel as needed, up to 50%. Benefits - Opportunity to work remotely while partnering with a dynamic, collaborative NetSuite Professional Services team. - Engagements across diverse Products industry customers with complex business challenges and transformation goals. - Ongoing professional growth through real-world problem solving and continuous learning at the intersection of cloud ERP, data, and applied AI. - Competitive benefits that support our people with flexible medical, life insurance, and retirement options. - Encouragement for employees to give back to their communities through volunteer programs.

Role Description Step into a career that moves with you — become our Mobile Lending Specialist in Townsville, where opportunity, community and lifestyle come together. We’re looking for a passionate, driven and customer-obsessed Mobile Lending Specialist to join our growing team in Townsville. In this flexible, on-the-road role, you’ll bring personalised banking to life — meeting customers where they are, building trusted local relationships and helping more people across North Queensland achieve their home ownership goals. With Townsville’s vibrant coastal lifestyle, strong community spirit and growing regional economy as your backdrop, you’ll have the chance to grow your career in a place where connection matters. You’ll be supported by a collaborative team, backed with career development opportunities, and empowered to make a genuine impact every day. This is not your typical desk job. As a Mobile Lending Specialist, you’ll be out in the community in your Beyond Bank-branded car — connecting with customers at times and places that suit them best, from the heart of Townsville to the Northern Beaches, Douglas, Kirwan, Annandale and surrounding North Queensland communities. You’ll be the local face of Beyond Bank, delivering tailored lending solutions with energy, expertise and a personal touch. - Build and nurture strong networks across Townsville and North East Queensland, uncovering new opportunities within local communities, businesses and referral partners. - Drive home lending growth across key Townsville and surrounding markets, including the CBD, Northern Beaches, Kirwan, Annandale, Douglas and growing North Queensland communities. - Take initiative in generating leads across lending, insurance, wealth and business banking by being visible, proactive and connected in the region. - Engage in meaningful, consultative conversations that help you understand each customer’s goals, lifestyle and lending needs. - Deliver tailored lending solutions with a focus on exceptional service, trusted advice and long-term relationships. - Play a key role in growing Beyond Bank’s presence, impact and success across your designated Townsville and North East Queensland region. Qualifications - Demonstrated business development experience and the confidence to build strong networks across Townsville and North East Queensland. - Solid home lending experience, with the ability to support customers across a diverse regional market. - High-level sales skills with an exceptional member focus and a genuine passion for helping local customers achieve their goals. - Previous success in relationship management, referral partnerships and identifying new business opportunities. - The ability to lead needs-based conversations that uncover what matters most to customers and deliver the right lending solution. - Exceptional communication, organisational and time-management skills, with the ability to manage a mobile role across a broad region. - A strong desire to make a positive contribution to Townsville and surrounding North East Queensland communities. - Strong lending experience is highly desirable, along with an established understanding of the North East Queensland market. Benefits - Additional 3 paid work-life balance days. - Paid community volunteer days to support community organisations across Australia. - Access to employee discounts, health and wellbeing initiatives, employee and family assistance, plus more. - A flexible and diverse working environment. - Career development opportunities, training and coaching.

Role Description At Pavago, one of our clients is hiring a results-driven Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms. This is not a campaign monitoring role. You’ll be responsible for: - Paid media strategy and execution - Lead generation and customer acquisition - Campaign optimization - Budget management - Landing page performance - Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making. If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth, this role is a strong fit. Qualifications - 3+ years of hands-on paid media management experience. - Strong experience managing Google Ads, Google Search, Performance Max, and Local Services Ads (LSA). - Experience managing Meta Ads campaigns end-to-end. - Proven ability to optimize campaigns based on performance data. - Experience managing monthly advertising budgets of $50,000+. - Strong analytical and problem-solving skills. - Ability to manage multiple campaigns simultaneously. - Excellent written and verbal English communication skills. - Comfortable working independently in a remote environment. Requirements - Experience in home services, B2B, and local service businesses. - Familiarity with HubSpot, CallRail, CRM platforms, and call tracking systems. - Experience supporting multi-location businesses and franchise organizations. - Basic HTML and CSS knowledge for landing page updates. Benefits - Own paid media strategy across multiple platforms. - Direct impact on lead generation and revenue growth. - Performance-focused environment with measurable outcomes. - Opportunity to work with modern advertising platforms and tools. - Fully remote role with long-term growth opportunities. - Career progression into Senior Paid Media Specialist, Performance Marketing Manager, Growth Marketing Manager, and Head of Paid Media. Interview Process - Initial Screening Call - Recruiter Interview - Practical Assessment (Campaign Strategy & Optimization Scenario) - Client Interview - Offer & Onboarding If you’re passionate about paid media, thrive on optimizing campaign performance, and enjoy turning advertising spend into measurable business growth, we’d love to hear from you.

Role Description In this role, you will be responsible for delivering fundraising-focused implementation services across both Keela and Raisely. As an integral member of the Implementation team, you’ll support customers through all stages of their journey whether you’re: - Onboarding a new customer into Keela (CRM/donor management) and/or Raisely (fundraising) - Launching a new donation form or campaign - Migrating and validating donor contact data - Migrating and validating donations and fundraising data - Providing fundraising strategy-enabled configuration, training, and consulting to ensure customers go live successfully You’ll build trusted relationships with customers and help them adopt best practices in fundraising operations, online giving, and donor stewardship. You’ll also partner closely with Customer Success, Sales, and Product to share feedback and improve the customer experience. This role is an excellent opportunity to launch yourself into Customer Experience and/or the technology industry while developing deep expertise in nonprofit fundraising workflows. What will you be doing (your role)? - Work with multiple customers (40+) simultaneously to successfully manage and implement new clients and their data across Keela and Raisely - Develop deep product knowledge of Keela and Raisely, including staying current on new features, enhancements, and fundraising best practices - Lead end-to-end fundraising implementations, including: - Donation form setup and optimization - Campaign configuration - Peer-to-peer and event fundraising setup (as applicable) - Payment processor support and troubleshooting (as applicable) - Integrations and workflow setup (as applicable within supported tools/processes) - Manipulate and transform data sets according to established best practices to improve customer data quality and organization (e.g., contacts, donations, campaigns, custom fields) - Provide fundraising and donor management expertise to customers through consultative setup, calls, and email follow-up — translating goals into practical system configuration - Deliver strong project management, consulting, communication, and leadership skills by managing expectations and delivering high-quality solutions on-time, and within scope - Act as a liaison between customers and product teams, conveying fundraising-specific feedback and pain points to improve platform functionality and user experience across Keela and Raisely - Practice teamwork and collaboration across Services, Customer Success, and Sales to coordinate project execution and ensure a smooth handoff/ongoing success Qualifications - 2+ years of experience in software implementation, project management, customer engagement, and/or fundraising operations - Experience supporting or implementing fundraising tools (donation forms, campaigns, CRMs) is strongly preferred - Proficient in Excel, with mastery of data manipulation and analysis to ensure accurate imports, exports, and reporting - Outstanding customer service skills with a strong desire to create value, solve problems, and delight customers - Tech savvy and passionate about learning and managing multiple software tools at once - Highly organized and self-motivated, capable of working independently to meet deadlines and deliver exceptional results - Demonstrated experience providing technical and customer support through email and calls, with a strong ability to troubleshoot and resolve issues effectively - Familiarity with Google Suite, Slack, and Salesforce is a bonus - Friendly, approachable demeanor and enthusiasm for learning and staying updated on fundraising trends, platform best practices, and customer needs - Excellent written and verbal communication skills - Excellent organizational skills with the ability to multitask - Quick learner and proactive problem-solver - A collaborative team player Requirements - Salary range for this role is $58,000 - $65,000 USD for US candidates and $65,000 - $75,000 CAD for Canadian candidates - Base salary compensation will be determined based on factors such as skills, education, experience, and geographic location Benefits - Canada: Everyone gets 4 weeks paid leave plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave - US: US employees are eligible for open or paid discretionary time off (take time when you need it), plus 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave - Remote-first company - live and work wherever you’re happiest - Support for learning new skills or paying for conference or course tickets - Robust medical, dental, vision, disability and life insurance coverages and a 4% match on Retirement