Smartly

We are looking for an Invoicing Specialist to join our Global Finance team in Manila. Senior Invoicing SpecialistAs a Senior Invoicing Specialist at Smartly, you will play a key role in ensuring the accuracy, timeliness, and efficiency of our invoicing operations. Working closely with Finance, Customer Success, Sales, and other cross-functional teams, you will help maintain high standards in billing processes while supporting a growing global business. Your work will directly contribute to a seamless customer experience and strong financial operations. What You Will Do - Master our in house billing system. - Prepare, review, and process customer invoices accurately and on time - Validate billing data and supporting documentation to ensure invoice accuracy and compliance with internal policies - Investigate and resolve invoicing discrepancies, billing inquiries, and payment-related issues - Partner with Customer Success, Sales, Revenue Operations, and Finance teams to ensure billing information is complete and accurate - Maintain invoicing records and supporting documentation in financial systems - Support month-end close activities, reconciliations, and reporting related to invoicing and accounts receivable processes - Identify opportunities to improve invoicing workflows, controls, and operational efficiency - Assist with audits and compliance requests by providing accurate billing documentation and supporting information What We Are Looking For - Experience working in invoicing, billing, accounts receivable, or a related finance operations role. - Strong attention to detail and commitment to delivering accurate work - Experience working with financial systems, ERP platforms, or billing tools - Ability to investigate issues, identify root causes, and resolve discrepancies effectively - Experience in Netsuite & Salesforce is considered an advantage. - Strong organizational skills and the ability to manage multiple priorities and deadlines - Experience in a SaaS company is considered an advantage. - Excellent communication skills and confidence working with cross-functional stakeholders. - Proficiency in Microsoft Excel or Google Sheets for data review and analysis - A proactive approach to process improvement and operational excellence About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

This role focuses on owning and growing a portfolio of customers using Smartly’s social advertising platform. You will take full responsibility for your assigned clients, working independently to understand their business needs, create long-term value, and drive retention and growth. You sit at the intersection of customers, media partners, and internal teams to ensure strong outcomes across the customer lifecycle. What you will do - Own assigned customer accounts end to end, acting as the primary point of contact and taking full responsibility for client outcomes - Manage a growing book of business and work independently to drive adoption, renewals, expansion, and customer advocacy - Move beyond reactive support by proactively identifying opportunities to improve customer performance and long-term value - Develop a strong understanding of the Smartly platform and social advertising to solve customer problems and provide clear, practical guidance - Build and maintain strong working relationships with customers and external partners such as Facebook, Pinterest, and Snapchat - Collaborate closely with internal teams including Sales, Marketing, Technical Solutions, Services, Product, and Engineering to support customer goals - Represent the voice of the customer internally to help inform sales processes and product development What we are looking for - Relevant experience in a customer success or similar customer-facing role, with clear ownership of customer relationships - Relevant experience in media/digital agencies is a plus - Strong knowledge of social advertising platforms such as Facebook, Pinterest, and Snapchat - Ability to work independently, manage priorities, and make sound decisions for your assigned accounts - Ability to explain complex concepts clearly and translate data into practical insights - Strong written and spoken communication skills - Willingness to travel for customer meetings, conferences, and industry events when needed Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together: https://www.smartly.io/careers #LI-HYBRID About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

We are looking for a Finance Specialist specializing in Accounts Receivables to join our Global Finance team in Manila. Finance Specialist, Accounts Receivable Join Smartly’s Global Finance team and help support our growing international business from Manila. In this role, you will focus on Accounts Receivable operations, partnering with customers and internal teams to ensure accurate billing, timely collections, and reliable financial reporting. You will play an important role in improving customer-facing finance processes while helping maintain the accuracy and efficiency of our global finance operations. What You Will Do - Support daily accounts receivable activities, including invoicing, payment allocations, cash application, refunds, and reconciliations. - Respond to customer and internal finance queries and escalate issues when appropriate. - Assist with collections activities by preparing customer statements, reminders, and payment follow-ups. - Proactively collect outstanding balances, investigate payment issues, and work with customers to resolve disputes and reduce overdue receivables. - Monitor finance inboxes and service desk tickets, ensuring requests are prioritized and resolved within agreed service levels. - Prepare customer statements, reminders, and collection communications. - Maintain accurate customer account records and supporting documentation. - Reconcile customer accounts and bank transactions, identifying and resolving discrepancies in a timely manner. - Support month-end close activities, audit requests, and routine finance reporting. - Learn and follow established finance processes, controls, and systems while contributing to team goals. What We Are Looking For - Have relevant work experience in finance - we do not necessarily expect you to be fully fluent in all the tasks from the start, we are also open towards applicants who are willing and able to learn the needed skills. - Experience in a SaaS company is considered an advantage. - Have solid organizational skills with the ability to manage priorities and co-operate with the team to execute in a fast-paced environment - Have strong communication skills, with a keen eye for detail - Are result oriented, comfortable working in collaborative setting, and an interest in continuously automating and improving processes About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

As a Technical Support Specialist II, you are the first line of defence in solving customer problems for Smartly.io’s product on emerging platforms (Tiktok, Pinterest, Snapchat, Youtube, Google). You'll become a part of an internal Support Operations team, working with some of the largest and most sophisticated online performance marketers globally. In addition, you’ll be a vital component in ensuring outstanding service to our customers. This role comes with great responsibility and requires a variety of skills: you’ll serve as a crucial link, translator and communicator between customers and our equally extraordinary product development team. Ideally, you love solving new problems and thrive in situations where there are several unknowns. Your heart beats for the customer and serving them with understanding and care. You will have the opportunity to work closely with the Engineering team that develops our web application, Customer teams that serve our clients, and directly with end customers through our 24/7 in-app support chat. Your major responsibility will be making sure that the problems you address will not resurface. As a result, you’ll make the customer’s life easier as well as improve our core product. None of your days will be quite alike – exciting times guaranteed! As a Technical Support Specialist II, at Smartly, you will... - Make sure that Smartly.io is known for the best-in-class service globally. - Build technical expertise in non-Meta advertising products including Snapchat, Tiktok, Pinterest, and provide consultative guidance to businesses. - Engage with the technological challenges of the world’s largest online advertisers. - Help launch products including supporting Alpha and Beta programs. - Quickly resolve support and advertiser issues, including campaign performance and product bugs. - Perform tech-heavy investigations. - Analyze, reproduce, prioritize, and document platform bugs. - Improve documentation and help drive education about our platform. - Help cultivate the product feedback loop through your experiences in support. - Act with little direction and work quickly to identify and fix the root causes of problems. - Work with the nicest and brightest teammates in a flat organization We're definitely looking for you, if you have... - Willingness to work late APAC/early EMEA and amenable to working weekend on-call shifts when needed - Confident & independent/self-driven - Passion for technology, very quick to learn new tools and able to independently learn and investigate complex customer queries - 2-3 years technical support experience in a customer facing role, preferably with SAAS technology. Experience in ad tech, online marketing industry highly desirable - A genuine curiosity about online marketing, willingness to push yourself to exceed your goals, and an ability to learn new things quickly. - Experience with JavaScript and SQL with experience conducting troubleshooting by looking at logs. - Knowledge of databases, HTTP fundamentals, REST APIs, and basic web-application architecture (MVC) highly desirable - Knowledge of modern web technologies highly desirable, like React or AngularJS (our tech stack includes Ruby on Rails, Scala, React+Redux+Flow, Angular, PHP, MongoDB, Cassandra and PostgreSQL) - Experience with Intercom or similar preferred - Fluent spoken and written English, and a strong communicator #LI-HYBRID About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape? As a Associate Customer Success Manager on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media. You’ll work hands-on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem-solving with day-to-day execution to ensure customers achieve measurable outcomes and long-term success. As a Customer Success Associate at Smartly, you will... - Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts. - Support customer onboarding, training sessions, and quarterly business reviews to drive platform adoption and retention. - Act as a trusted partner by understanding customer goals, identifying opportunities for growth, and helping align Smartly solutions to business outcomes. - Oversee end-to-end campaign setup, optimization, and performance tracking across platforms such as Meta, TikTok, Pinterest, Snap, Reddit, DV360, Google Ads, and The Trade Desk. - Conduct campaign analysis and provide actionable insights and recommendations to customers and internal teams. - Build and maintain performance dashboards and reporting frameworks, ensuring data accuracy and visibility. - Develop deep expertise in Smartly’s creative, automation, and data integration tools to deliver high-quality execution and consultative support. - Collaborate closely with Product and Engineering to surface customer feedback and influence future development. - Contribute to the documentation of best practices, workflow improvements, and automation opportunities to enhance operational efficiency across accounts. We're definitely looking for you, if you... - Have 1–3 years of experience in digital advertising, media operations, customer success, or marketing analytics, ideally within an agency, SaaS, or ad tech environment. - Have proven ability to execute, optimize, and analyze paid media campaigns across social (Meta, TikTok, Pinterest, Snap, Reddit) and/or programmatic platforms (DV360, The Trade Desk, Google Ads). - Have strong analytical, problem-solving, and presentation skills, with proficiency in Excel, PowerPoint, or other business intelligence and visualization tools to translate campaign data into insights, actions, and impactful customer storytelling. - Have excellent communication and organizational skills, with the ability to manage multiple workstreams and stakeholders across global teams. - Have a growth mindset - curious, proactive, and eager to deepen your expertise across multiple digital ecosystems. - Are able to work mid-shift hours to support our EMEA based global accounts. Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook! #LI-HYBRID About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

Are you a Customer Success Manager passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We’re looking for a motivated Customer Success Manager to join us, as part of our growing Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation. In this role, you will manage a large book of business, train customers and drive feature adoption and outcomes leading to renewals, account expansion, and customer satisfaction across your portfolio. As a Customer Success Manager at Smartly, you will... - Build and foster strong relationships with a large book of customers. Act as the main point of contact for training and product support, delivering an exceptional customer experience - Become a specialist in the Smartly platform and digital advertising in general so as to be able to continuously solve problems for customers and improve feature adoption - Be hungry to meet targets and drive growth in your book of business, and maximize customer renewals and feature adoption. - Collaborate effectively across functions including Sales, Marketing, Technical Solutions, Services, Product and Engineering - Help Smartly build a world-class Customer Success organization; contribute to helping your team members grow, optimize existing processes within the company and actively enhance all customer success initiatives We are looking for you, if you... - Possess 4+ years of relevant experience in a customer success or similar customer-facing function - Be capable of learning new tools and processes quickly - Have advanced knowledge of paid social advertising (Facebook, Tiktok Pinterest, Snapchat etc) - Are a proactive problem-solver with a positive attitude and a strong desire to help our customers reach their goals - Have a results-driven mentality and be capable of meeting commercial targets and weekly productivity goals - Are able to explain complex concepts clearly and translate data into insights - Are confident, with strong spoken and written communication skills - Are self-driven with exceptional organizational skills #LI-CD1 #LI-HYBRID About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

We are looking for a hybrid Creative Project Manager & Customer Success Manager to join Smartly’s Customer Success Team. This role blends end-to-end creative production leadership with strategic customer ownership, sitting at the intersection of execution, client partnership, and growth. You will lead the full lifecycle of multi-channel digital advertising campaigns — from scoping and production through delivery, optimization, and ongoing account development. Acting as both an operational driver and a strategic advisor, you will ensure flawless creative execution while helping customers unlock the full value of Smartly’s platform. Beyond project delivery, you will partner closely with clients and internal teams to align on objectives, manage scope and budgets, resolve challenges proactively, and ensure consistently high-quality outcomes. You will collaborate cross-functionally to anticipate client needs, recommend scalable solutions, and maintain transparency across stakeholders to drive successful, efficient creative operations. What You’ll Do. . . Lead End-to-End Creative Project Delivery - Own the full lifecycle of multi-channel digital campaigns — from scoping and timelines to delivery and post-launch evaluation. - Manage budgets, resources, risks, and quality standards to ensure projects are delivered on time and within scope. Drive Operational & Financial Excellence - Maintain clear project documentation, reporting, and stakeholder alignment using tools like monday.com and Smartly. - Oversee project profitability, manage scope changes, and proactively mitigate risks. Coordinate Cross-Functional Execution - Lead collaboration between creative, technical, and platform teams to translate strategy into executable campaigns. - Ensure alignment across global stakeholders and maintain transparent communication throughout project delivery. Support Customer Success & Product Adoption - Partner with customers to align campaign execution with business goals and performance outcomes. Identify opportunities to improve workflows and increase adoption of Smartly’s creative automation solutions. We're definitely looking for you, if you... - 5+ years’ of experience in Account Management or Project Management within a studio team at an ad agency, digital agency, in-house team of an online advertiser, or an AdTech company. - Experience in aiding the development and execution of multiple complex projects and meeting tight deadlines. - Knowledge of digital media advertising, particularly social media, including all ad formats and placements. - Experience in communicating with customers about the status of the projects, sending reports and handling the feedback loop. - Cross-functional mindset and experience in working with multidisciplinary teams - Commercially minded with experience handling scope, financial oversight, and client negotiations. - Have flawless written and verbal communication skills - Proven ability to manage complex digital campaigns, budgets, and multiple stakeholders under tight deadlines. - Highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced environment. - Multitask and meet critical deadlines in a fast-paced environment. - Fluent in English; Arabic is a plus. #LI-Hybrid About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

Are you passionate about designing innovative, high-impact creative solutions for global brands? As a Senior Designer at Smartly, you’ll play a pivotal role in developing and refining creative assets for Display and Social campaigns. You’ll collaborate closely with Art Directors, Developers, and cross-functional teams to deliver design solutions that are both visually compelling and strategically aligned with campaign goals. You’ll work hands-on with Smartly’s creative tools and processes to produce innovative templates, motion designs, and flexible design systems that drive client success. This role combines creative problem-solving with execution excellence to ensure that all creative outputs meet the highest standards. As a Senior Designer at Smartly, you will… - Collaborate with Art Directors and Developers to create and refine display and social creatives for a variety of clients. - Lead design projects from concept to delivery, ensuring creative solutions align with client objectives and brand guidelines. - Develop innovative, reusable templates and design systems to streamline workflows and maximize efficiency. - Apply motion design and animation techniques where needed, producing dynamic and engaging content. - Contribute to the ideation and concept development of campaigns, providing creative feedback and solutions for complex challenges. - Maintain meticulous attention to detail in all deliverables while managing multiple short- and long-term projects. - Mentor and collaborate with junior designers, fostering a culture of creativity and process improvement. We’re definitely looking for you, if you… - Have 5+ years of experience as a Graphic Designer, Brand Designer, Visual Designer, or Art Director. - Are proficient with Adobe Creative Suite (Photoshop, Illustrator, After Effects, XD) and design tools such as Figma. - Have a strong understanding of design principles, visual hierarchy, and layout best practices. - Bring excellent presentation, storytelling, and communication skills to articulate design concepts clearly. - Have experience in digital advertising, HTML5, dynamic advertising, and motion design (preferred). - Excel at collaborating with cross-functional teams to deliver impactful creative outputs. - Can produce high-quality design deliverables with accuracy and attention to detail. - Are able to prioritize and manage multiple projects effectively. - Align creative decisions with user needs and business objectives. - Are comfortable working with a rotating shift schedule. #LI-CD1 #LI-HYBRID About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

As Tax Analyst, you will have a broad range of tax-related responsibilities, with a particular focus on maintaining an international tax compliance and reporting portfolio for the Smartly group of companies, while also assisting on adhoc advisory and project workstreams. Working directly with the Tax & Treasury Manager and collaboratively with internal teams and external advisors, you will be exposed to all aspects of tax and play a critical role in ensuring the group’s tax obligations are met on time and in full. Given the global footprint of the business, you will gain exposure to diverse tax regimes and cross-border considerations, providing a unique opportunity to broaden your international tax expertise. Your knowledge of and proximity to the day-to-day inner workings of the business will enable you to identify areas of improvement and drive real change. Attention to detail and time management are therefore critical attributes required for this role. This is a great opportunity to deepen your tax knowledge through practical experience across multiple jurisdictions, as well as developing related accounting and finance skills to enhance your skillset. What You Will Do - Support all direct and indirect tax matters, particularly corporation tax and sales tax/VAT/GST, across multiple jurisdictions. - Preparation and timely submission of tax returns and ensuring related payments are actioned / received by relevant tax authorities. - Review the accuracy and integrity of accounting balances recording tax, including preparing monthly/quarterly/annual tax calculations. - Global mobility and fringe benefit tax compliance; involvement with employer-related tax obligations. - Maintaining Smartly’s tax compliance calendar of all above workstreams and continually updating for new filing / payment obligations as the business grows. - Continuous improvement of processes, controls and documentation to manage risk and create efficiencies. - Establishing effective working relationships both within the tax / finance team and with other Smartly business units. - Work with external advisors and tax authorities; assist / support audit responses and enquiries. What We Are Looking For - Bachelor's degree in Accounting with 3+ years of relevant work experience. - Proven experience in a similar tax, finance, and / or accounting role. - Understanding of direct / indirect tax, tax accounting, international tax law, and transfer pricing. - Strong Excel or Google Sheet skills; experience with NetSuite is an advantage. - Excellent analytical and problem-solving skills. - High level of accuracy and attention to detail. - Ability to prioritize tasks and meet deadlines in a fast-paced environment. - Work well as part of a team, while being able to handle tasks independently. What We Offer YouAt Smartly, we offer a place where you can advance your career. Here, you'll find: - An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged. - Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth. - Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave. - Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually. Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook! Apply Now and Build Your Future with Smartly! Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together #LI-HYBRID About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

Are you passionate about helping advertisers get up and running quickly and confidently on today’s leading advertising technology?As a Technical Account Manager at Smartly, you’ll play a critical role in helping new customers successfully onboard, launch, and scale their campaigns on our platform. Based in Manila, this role works closely with global customers and cross-functional teams to deliver smooth onboarding experiences and high-quality campaign execution from day one. You’ll work hands-on with Smartly’s creative automation and advertising technology—supporting integrations, setting up campaigns, reviewing creative and structures, and troubleshooting issues along the way. This role blends technical problem-solving with operational delivery and customer partnership to ensure customers achieve strong early performance and long-term success on Smartly. As a Technical Account Manager at Smartly, you will… - Serve as the primary technical and operational point of contact for customers during onboarding - Support platform and ad account integrations, ensuring correct and timely product setup - Own end-to-end campaign delivery, from briefing and setup through QA, launch, reporting, and early optimization - Partner closely with Account Managers, Production, Product, and Engineering teams to ensure smooth execution - Review campaign structures, creative outputs, and configurations to ensure quality, feasibility, and alignment with strategy - Manage timelines, dependencies, and turnaround times, proactively identifying and communicating risks - Analyze campaign performance and translate data into actionable insights and optimization recommendations - Apply industry and platform knowledge to support problem-solving and idea generation - Contribute to documentation of best practices and process improvements to support scalable delivery We’re looking for you if you… - Have experience in technical account management, project delivery, campaign operations, or a similar client-facing role - Have a strong understanding of the programmatic and social advertising landscape, including campaign structures, targeting, measurement, and optimization levers across major platforms (e.g., Meta, TikTok, Google, DSPs) - Bring familiarity with digital advertising platforms or marketing technology (preferred) - Communicate clearly and confidently with both customers and internal stakeholders - Are comfortable managing multiple workstreams, priorities, and deadlines in a fast-paced environment - Take a proactive, detail-oriented, and collaborative approach to your work - Are able to work Eastern Time (ET) hours to support global and US-based customers - Are able to work from the Manila office at least two days per week, with flexibility for remote work on other days - Are curious, adaptable, and motivated to continue learning in the digital advertising space #LI-HYBRID About SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.