Role Description Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What You Will Be Doing - Serving as the technical point of contact for your accounts and account managers in your assigned territory. - Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs. - Creating and owning value based relationships at all levels in customer organizations. - Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. - Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. - Advising the sales team on effective ways of positioning Elastic products, solutions and services. - Onboarding, educating and enabling our partners, and supporting them in sales cycles. - Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs. - Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams. - Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic. Qualifications - A track record of success in a technical presales role within enterprise accounts -- enough experience selling and implementing technology to earn your customer’s trust. - A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies. - A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships. - A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors. - An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern? - The ability to inspire groups, both large and small. - Fluency in German is essential. - A willingness to travel 30% within region, as well as occasionally internationally. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with minimum of 16 weeks of parental leave.

Role Description - Identify new business opportunities and prepare tailored proposals in the territory of Pakistan. - Independently develop both new and existing accounts to expand business opportunities. - Present, promote, and sell products and services using clear, well-supported arguments to existing and prospective customers. - Conduct needs analysis and deliver value-based solutions. - Work towards and exceed sales targets set by the company. - Achieve sales targets and KPIs while maintaining accurate CRM and reporting records. - Build and maintain strong client relationships through regular outreach, including project site and head office visits. - Maintain a comprehensive understanding of all key customers’ decision-makers and influencers. - Expedite the resolution of customer issues and complaints to maximize satisfaction. - Manage all credit-related interactions with customers to ensure full and timely payment. - Coordinate sales efforts with team members and other departments. - Collaborate with management to produce plans, budgets, and forecasts. - Provide management with reports on customer needs, issues, interests, competitive activities, and opportunities for new products and services. - Maintain and update CRM records, customer information, and enquiry statuses. - Maintain in-depth knowledge of Doka products, market trends, and competitor offerings. - Continuously improve performance and processes through feedback. Qualifications - Degree in Civil Engineering or related field with deep knowledge in the construction and formwork industry. - Minimum 3 years of sales experience in construction or a related industry. - Highly motivated and target-driven personality with a proven track record in sales. - Strong interpersonal, communication, selling, and negotiation skills. - Self-motivated, solution-oriented, and organized ability to create and deliver presentations tailored to the audience’s needs. - Relationship management skills and ability to receive feedback. - Understanding of key contractual terms. - Passionate to find solutions for clients through an added-value approach. - Confident, self-driven individual with a hands-on attitude. - Excellent communication skills in English and Arabic. - Strong interpersonal skills with a team-oriented mindset, culturally aware and respectful in diverse environments. - Able to work independently and manage time effectively. - Proficient in CRM and modern communication tools.

• Deliver compelling and tailored demonstrations of XTO, M1, and JobBOSS aligned to customer manufacturing workflows and business objectives. • Lead discovery sessions to understand customer pain points, operational processes, production requirements, and business goals. • Demonstrate core ERP capabilities including production management, job scheduling, inventory control, shop floor management, purchasing, quoting, job costing, quality management, warehouse operations, and financials. • Translate customer requirements into recommended solution approaches and clearly communicate business value and operational impact. • Support RFx responses, technical evaluations, solution proposals, and proof-of-concept activities within required timelines. • Serve as a trusted technical advisor throughout the sales cycle, building credibility with executive, operational, and technical stakeholders. • Collaborate cross-functionally with sales, product management, implementation, and development teams to ensure alignment with customer needs and market opportunities. • Identify process improvement opportunities and recommend best practices for discrete manufacturing operations. • Provide feedback from prospects and customers to product management to help shape product direction and future enhancements. • Support marketing and business development initiatives including webinars, trade shows, customer presentations, and thought leadership activities. • Maintain deep product knowledge and stay current on manufacturing trends, industry requirements, and competitive solutions within the ERP landscape.

• Deliver compelling and tailored demonstrations of Deacom ERP aligned to customer manufacturing workflows and business objectives. • Lead discovery sessions to understand customer pain points, operational processes, compliance requirements, and business goals. • Demonstrate core ERP capabilities including production management, inventory control, quality assurance, lot traceability, formulation management, warehousing, purchasing, and financials. • Translate customer requirements into recommended solution approaches and clearly communicate business value and operational impact. • Support RFx responses, technical evaluations, solution proposals, and proof-of-concept activities within required timelines. • Serve as a trusted technical advisor throughout the sales cycle, building credibility with executive, operational, and technical stakeholders. • Collaborate cross-functionally with sales, product management, implementation, and development teams to ensure alignment with customer needs and market opportunities. • Identify process improvement opportunities and recommend best practices for batch and process manufacturing operations. • Provide feedback from prospects and customers to product management to help shape product direction and future enhancements. • Support marketing and business development initiatives including webinars, trade shows, customer presentations, and thought leadership activities. • Maintain deep product knowledge and stay current on manufacturing trends, regulatory requirements, and competitive solutions within the ERP landscape.