Senior Sales Engineer
Location
United States
Posted
11 days ago
Salary
0
Seniority
Senior
Job Description
Senior Sales Engineer
ECI Software Solutions
• Deliver compelling and tailored demonstrations of Deacom ERP aligned to customer manufacturing workflows and business objectives. • Lead discovery sessions to understand customer pain points, operational processes, compliance requirements, and business goals. • Demonstrate core ERP capabilities including production management, inventory control, quality assurance, lot traceability, formulation management, warehousing, purchasing, and financials. • Translate customer requirements into recommended solution approaches and clearly communicate business value and operational impact. • Support RFx responses, technical evaluations, solution proposals, and proof-of-concept activities within required timelines. • Serve as a trusted technical advisor throughout the sales cycle, building credibility with executive, operational, and technical stakeholders. • Collaborate cross-functionally with sales, product management, implementation, and development teams to ensure alignment with customer needs and market opportunities. • Identify process improvement opportunities and recommend best practices for batch and process manufacturing operations. • Provide feedback from prospects and customers to product management to help shape product direction and future enhancements. • Support marketing and business development initiatives including webinars, trade shows, customer presentations, and thought leadership activities. • Maintain deep product knowledge and stay current on manufacturing trends, regulatory requirements, and competitive solutions within the ERP landscape.
Job Requirements
- 5+ years of experience in a Solutions Engineer, Sales Engineer, Presales Consultant, or similar customer-facing role within software or SaaS organizations.
- Experience supporting ERP solutions for manufacturing environments, preferably within batch or process manufacturing industries.
- Strong understanding of manufacturing operations including production planning, inventory management, quality control, compliance, traceability, purchasing, and supply chain processes.
- Ability to communicate complex technical concepts in a clear and compelling way to both technical and non-technical audiences.
- Experience managing multiple opportunities and priorities in a fast-paced presales environment.
- Knowledge of cloud deployment models and SaaS environments, including AWS and Azure platforms.
- Strong presentation, discovery, and consultative selling skills.
- Experience with Salesforce, Microsoft Office Suite, and Microsoft Teams preferred.
- Familiarity with SQL or reporting/query tools is a plus.
- Bachelors degree in Engineering, Information Systems, Business, Manufacturing, or a related field preferred.
- Excellent written and verbal communication skills with experience delivering virtual and in-person presentations.
- Willingness to travel up to 30%.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
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