• Deliver compelling and tailored demonstrations of XTO, M1, and JobBOSS aligned to customer manufacturing workflows and business objectives. • Lead discovery sessions to understand customer pain points, operational processes, production requirements, and business goals. • Demonstrate core ERP capabilities including production management, job scheduling, inventory control, shop floor management, purchasing, quoting, job costing, quality management, warehouse operations, and financials. • Translate customer requirements into recommended solution approaches and clearly communicate business value and operational impact. • Support RFx responses, technical evaluations, solution proposals, and proof-of-concept activities within required timelines. • Serve as a trusted technical advisor throughout the sales cycle, building credibility with executive, operational, and technical stakeholders. • Collaborate cross-functionally with sales, product management, implementation, and development teams to ensure alignment with customer needs and market opportunities. • Identify process improvement opportunities and recommend best practices for discrete manufacturing operations. • Provide feedback from prospects and customers to product management to help shape product direction and future enhancements. • Support marketing and business development initiatives including webinars, trade shows, customer presentations, and thought leadership activities. • Maintain deep product knowledge and stay current on manufacturing trends, industry requirements, and competitive solutions within the ERP landscape.

• Deliver compelling and tailored demonstrations of Deacom ERP aligned to customer manufacturing workflows and business objectives. • Lead discovery sessions to understand customer pain points, operational processes, compliance requirements, and business goals. • Demonstrate core ERP capabilities including production management, inventory control, quality assurance, lot traceability, formulation management, warehousing, purchasing, and financials. • Translate customer requirements into recommended solution approaches and clearly communicate business value and operational impact. • Support RFx responses, technical evaluations, solution proposals, and proof-of-concept activities within required timelines. • Serve as a trusted technical advisor throughout the sales cycle, building credibility with executive, operational, and technical stakeholders. • Collaborate cross-functionally with sales, product management, implementation, and development teams to ensure alignment with customer needs and market opportunities. • Identify process improvement opportunities and recommend best practices for batch and process manufacturing operations. • Provide feedback from prospects and customers to product management to help shape product direction and future enhancements. • Support marketing and business development initiatives including webinars, trade shows, customer presentations, and thought leadership activities. • Maintain deep product knowledge and stay current on manufacturing trends, regulatory requirements, and competitive solutions within the ERP landscape.

• Serve as the product and technical subject matter expert. • Collaborate closely with the Sales and Customer Success teams. • Present compelling product and technical use cases to prospective clients. • Create sales support materials and documentation for new features and products. • Own technical sales engagement end-to-end.

• Identify and develop new customers • Promote the full portfolio of services • Implement targeted commercial action plans • Ensure customer satisfaction throughout the product lifecycle