Role Description Bilingual Customer Service Representatives are required to be fluent in English and Spanish, answering incoming calls to the Groceries to Go call center and making outgoing calls to New Yorkers referred to the program. The Healthy Eating Unit within the New York City Health Department’s Bureau of Chronic Disease Prevention is seeking a Bilingual (Spanish) Customer Service Representatives (CSR) to be part of the Groceries to Go program call center. Groceries to Go is a program that helps support food access and nutritious eating by providing participants with monthly credits to purchase groceries from an online platform. - Screen New Yorkers for Groceries to Go program eligibility. - Enroll eligible New Yorkers in the program. - Support Groceries to Go participants in using the program. This position will be housed within the Bureau of Chronic Disease Prevention (BCDP) which strives to reduce the burden of chronic disease, including heart disease, obesity, and cancer, among New Yorkers. BCDP focuses on nutrition, tobacco use, the built environment, screening for cancer, and reducing the incidence and impact of hypertension. - Address the impact of structural racism and other injustices that are a root cause of the inequitable prevalence, treatment, and outcomes of chronic diseases in communities of color and among other marginalized communities. - Work with partners in government and the community to employ evidence-based policies, programs, communications, and research aimed at shifting environments, changing systems, and promoting health equity. Qualifications - Oral and written fluency in Spanish. - Excellent interpersonal and communication skills. - Ability to work in multi-cultural settings with racially, ethnically, and socioeconomically diverse populations. - Experience in customer service. - Ability to use multiple technological platforms. - Detail-oriented. - Experience with resource navigation. - Experience with Salesforce platform. - Experience with benefits enrollment. Requirements - Employment is contingent upon the successful completion of a background check. Benefits - Public Service Loan Forgiveness (PSLF) eligible employer. - Generous Paid Time Off (PTO) policy. - Medical, dental, and life insurance with low or no employee contribution. - A retirement savings plan with generous employer contribution. - Flexible spending medical and commuter benefits plan. - Meaningful work at an organization striving to advance health equity and social justice.

Role Description To join our team as a Bilingual Home Energy Assessor (Senior Field Specialist). In this role, you will deliver residential energy assessments and support energy-saving home improvement projects for customers in Clackamas County, Oregon. This role combines hands-on home inspections with customer service built on trust, clear communication, and accountability. - Complete in-home energy assessments, document opportunities to save energy and lower utility costs, and support weatherization and HVAC upgrade projects from start to finish. - Coordinate contractors, review bids and invoices for eligibility, and participate in occasional community outreach to help homeowners learn about available programs. Ideal candidates are bilingual in English and Spanish, enjoy working directly with people in their homes, and have experience in home inspections, energy efficiency, residential construction, or HVAC. This role is especially focused on serving low-income households and helping homeowners understand the process and complete required paperwork. This is a remote position with frequent field work. Ideal candidates live in the Clackamas County region or Portland Metro. Here at CLEAResult, success means you are resourceful, resilient, and kind. For this career opportunity, you’re a great fit if you can: - Conduct home energy assessments and basic quality checks in occupied homes. - Communicate clearly with English- and Spanish-speaking homeowners in person, by phone, email, and written reports. - Inspect insulation, weatherization, and existing electrical or natural gas HVAC equipment. - Document findings and write Home Energy Assessments that outline repairs and upgrades. - Review contractor bids and invoices for program eligibility. - Submit reports, forms, and invoices accurately and on time. - Participate in occasional community outreach events to explain energy-saving programs. Qualifications - Bilingual skills in English and Spanish (required). - 4-8 years of relevant work experience in home performance, energy efficiency, inspections, or other in-home customer-facing roles. - Knowledge of residential building systems, HVAC, and energy efficiency measures. - Strong written and verbal communication skills in both English and Spanish (required). - BPI Certification (required). - Strong customer service skills and the ability to explain technical information in plain language. - Good organizational skills and attention to detail. - Comfort working independently in the field and managing a schedule. Requirements - Valid driver’s license, clean driving record, and reliable transportation. - Ability to occasionally work evenings or weekends for outreach events. - Ability to work in residential environments including attics, crawlspaces, and variable field conditions. - Ability to pass a background check and drug screening (including THC) prior to hire. Benefits - Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours. - 401(k) with company match. - Paid vacation, sick, personal and parental leave time. - Paid Volunteer Time: giving back to our communities is important to us. - Employee Recognition Program – convert your recognition points into gift cards. - Employee Assistance Program – offers benefits to help you manage daily responsibilities. - Access to on-demand training courses to advance further in your career.

Role Description We are seeking a customer-focused, energetic, and self-motivated individual to join our team as a Bilingual Central Intake Specialist (English/Spanish) working remotely. In this role, you will be the first point of contact for families exploring ABA therapy services with Proud Moments. You’ll guide them through the intake process with empathy and professionalism, ensuring a smooth and supportive experience from the initial inquiry to onboarding. Key responsibilities include: - Responding to inquiries and managing incoming leads - Conducting intake calls - Performing administrative tasks such as insurance verification - Understanding Proud Moments’ services and clearly communicating to families seeking care - Providing support across several geographic areas, with standard working hours from 9:00 AM to 5:00 PM Eastern Time, Monday through Friday - Advocating the benefits of maximizing prescribed hours for optimal service and utilization - Accelerating access to ABA services by confirming that clients have received a professional evaluation and prescription for ABA services - Ensuring proper reimbursement for ABA services by securing insurance authorization with our internal team - Maintaining ERM system including Client Intake process, document classification, client labels, client schedule settings, and initial recurring schedules - Confirming session start dates with all applicable parties - Transitioning ongoing management of case to internal resources Qualifications - High School Diploma or GED - 2+ years of experience in a healthcare related intake role - Fluent in written and spoken English and Spanish to support Spanish-speaking clients - Good understanding of HIPAA and how it applies to handling protected health information (PHI), patient confidentiality, and secure communication practices - Effective administration skills - Excellent written and verbal communication skills - Highly computer literate with capability in email, MS Office, Smartsheet, and related business and communication tools - Fantastic organizational and time management skills - Strong decision making and problem-solving skills - Meticulous attention to detail - Strong soft skills - personable, engaging, and professional - Flexibility to accommodate various US time zones, with a preference for those who can work on East Coast hours (Monday - Friday, 9 AM ET - 5 PM ET) Benefits - Competitive pay commensurate with your education, experience, and location - Meaningful work-life balance with Monday-Friday schedule - Generous paid time off - Comprehensive benefits package, including: - Medical, dental, and vision coverage - 401K retirement savings program - Employee Assistance Program

Role Description It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Qualifications - Moderate to Advanced computer skills - High level of comfort learning new technology - High level of professionalism - Excellent verbal and written communication skills - Comfortable working from home - Self-motivated and success-driven Requirements - 18 years of age or older - Complete Background check and drug test within 3 days - Dedicated, private, and secure workspace - Personal device with functioning camera required for the Training Period - Committed to full attendance for paid 3-week Training period - Minimum Internet Speed of 100 mb/s with ethernet - Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required - NOT compatible with mobile internet service providers and/or satellites - NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders Benefits - Paid Training - Full-Time, Seasonal role - Performance and attendance-based incentives, in addition to the base pay - The convenience of working from home - Collaborative and supportive team environment - 401K Match - Individual Coverage HRA (ICHRA) - Paid time off (PTO)