Role Description To join our team as a Bilingual Home Energy Assessor (Senior Field Specialist). In this role, you will deliver residential energy assessments and support energy-saving home improvement projects for customers in Clackamas County, Oregon. This role combines hands-on home inspections with customer service built on trust, clear communication, and accountability. - Complete in-home energy assessments, document opportunities to save energy and lower utility costs, and support weatherization and HVAC upgrade projects from start to finish. - Coordinate contractors, review bids and invoices for eligibility, and participate in occasional community outreach to help homeowners learn about available programs. Ideal candidates are bilingual in English and Spanish, enjoy working directly with people in their homes, and have experience in home inspections, energy efficiency, residential construction, or HVAC. This role is especially focused on serving low-income households and helping homeowners understand the process and complete required paperwork. This is a remote position with frequent field work. Ideal candidates live in the Clackamas County region or Portland Metro. Here at CLEAResult, success means you are resourceful, resilient, and kind. For this career opportunity, you’re a great fit if you can: - Conduct home energy assessments and basic quality checks in occupied homes. - Communicate clearly with English- and Spanish-speaking homeowners in person, by phone, email, and written reports. - Inspect insulation, weatherization, and existing electrical or natural gas HVAC equipment. - Document findings and write Home Energy Assessments that outline repairs and upgrades. - Review contractor bids and invoices for program eligibility. - Submit reports, forms, and invoices accurately and on time. - Participate in occasional community outreach events to explain energy-saving programs. Qualifications - Bilingual skills in English and Spanish (required). - 4-8 years of relevant work experience in home performance, energy efficiency, inspections, or other in-home customer-facing roles. - Knowledge of residential building systems, HVAC, and energy efficiency measures. - Strong written and verbal communication skills in both English and Spanish (required). - BPI Certification (required). - Strong customer service skills and the ability to explain technical information in plain language. - Good organizational skills and attention to detail. - Comfort working independently in the field and managing a schedule. Requirements - Valid driver’s license, clean driving record, and reliable transportation. - Ability to occasionally work evenings or weekends for outreach events. - Ability to work in residential environments including attics, crawlspaces, and variable field conditions. - Ability to pass a background check and drug screening (including THC) prior to hire. Benefits - Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours. - 401(k) with company match. - Paid vacation, sick, personal and parental leave time. - Paid Volunteer Time: giving back to our communities is important to us. - Employee Recognition Program – convert your recognition points into gift cards. - Employee Assistance Program – offers benefits to help you manage daily responsibilities. - Access to on-demand training courses to advance further in your career.

Role Description We are seeking a customer-focused, energetic, and self-motivated individual to join our team as a Bilingual Central Intake Specialist (English/Spanish) working remotely. In this role, you will be the first point of contact for families exploring ABA therapy services with Proud Moments. You’ll guide them through the intake process with empathy and professionalism, ensuring a smooth and supportive experience from the initial inquiry to onboarding. Key responsibilities include: - Responding to inquiries and managing incoming leads - Conducting intake calls - Performing administrative tasks such as insurance verification - Understanding Proud Moments’ services and clearly communicating to families seeking care - Providing support across several geographic areas, with standard working hours from 9:00 AM to 5:00 PM Eastern Time, Monday through Friday - Advocating the benefits of maximizing prescribed hours for optimal service and utilization - Accelerating access to ABA services by confirming that clients have received a professional evaluation and prescription for ABA services - Ensuring proper reimbursement for ABA services by securing insurance authorization with our internal team - Maintaining ERM system including Client Intake process, document classification, client labels, client schedule settings, and initial recurring schedules - Confirming session start dates with all applicable parties - Transitioning ongoing management of case to internal resources Qualifications - High School Diploma or GED - 2+ years of experience in a healthcare related intake role - Fluent in written and spoken English and Spanish to support Spanish-speaking clients - Good understanding of HIPAA and how it applies to handling protected health information (PHI), patient confidentiality, and secure communication practices - Effective administration skills - Excellent written and verbal communication skills - Highly computer literate with capability in email, MS Office, Smartsheet, and related business and communication tools - Fantastic organizational and time management skills - Strong decision making and problem-solving skills - Meticulous attention to detail - Strong soft skills - personable, engaging, and professional - Flexibility to accommodate various US time zones, with a preference for those who can work on East Coast hours (Monday - Friday, 9 AM ET - 5 PM ET) Benefits - Competitive pay commensurate with your education, experience, and location - Meaningful work-life balance with Monday-Friday schedule - Generous paid time off - Comprehensive benefits package, including: - Medical, dental, and vision coverage - 401K retirement savings program - Employee Assistance Program

Role Description It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. Qualifications - Moderate to Advanced computer skills - High level of comfort learning new technology - High level of professionalism - Excellent verbal and written communication skills - Comfortable working from home - Self-motivated and success-driven Requirements - 18 years of age or older - Complete Background check and drug test within 3 days - Dedicated, private, and secure workspace - Personal device with functioning camera required for the Training Period - Committed to full attendance for paid 3-week Training period - Minimum Internet Speed of 100 mb/s with ethernet - Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required - NOT compatible with mobile internet service providers and/or satellites - NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders Benefits - Paid Training - Full-Time, Seasonal role - Performance and attendance-based incentives, in addition to the base pay - The convenience of working from home - Collaborative and supportive team environment - 401K Match - Individual Coverage HRA (ICHRA) - Paid time off (PTO)

Role Description Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes. - Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. - Demonstrates diligence in protecting the confidentiality of each subject/patient. - Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues. - Per the Clinical Monitoring/Site Management Plan (CMP/SMP): Assesses site processes. - Conducts Source Document Review of appropriate site source documents and medical records. - Verifies required clinical data entered in the case report form (CRF) is accurate and complete. - Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines. - Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture. - Verifies site compliance with electronic data capture requirements. - May perform investigational product (IP) inventory, reconciliation and reviews storage and security. - Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. - Verifies issues or risks associated with blinded or randomized information related to IP. - Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned. - Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. - Reconciles contents of the ISF with the Trial Master File (TMF). - Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations. - Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. - Supports subject/patient recruitment, retention and awareness strategies. - Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. - For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. - Must be able to quickly adapt to changing priorities to achieve goals / targets. - May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. - Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements. - Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. - Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. - Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. - Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes; completes assigned training as required. - For Real World Late Phase, the CRA II will use the business card title of Site Management Associate II. - Additional responsibilities include: - Site support throughout the study lifecycle from site identification through close-out. - Knowledge of local requirements for real world late phase study designs. - Chart abstraction activities and data collection. - Collaboration with Sponsor affiliates, medical science liaisons and local country staff. - The SMA II may be requested to train junior staff. - Identify and communicate out of scope activities to Lead CRA/Project Manager. - Proactively suggest potential sites based on local knowledge of treatment patterns, patient advocacy and Health Care Provider (HCP) associations. Qualifications - Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience. - Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements. - Must demonstrate good computer skills and be able to embrace new technologies. - Excellent communication, presentation and interpersonal skills. - Ability to manage required travel of up to 75% on a regular basis. Requirements - US ONLY: As part of your employment with Syneos Health, you may be deployed to Sites that require certain medical and other personal information to gain facility access. - Pursuant to our Employee Privacy Notice, Syneos Health can provide the Sites with the information necessary for you to gain such access. - Further, a Site may ask you for additional information beyond that which Syneos Health has in its possession. - You are required to comply with any such Site requests as a condition of your employment with Syneos Health. - Please note that failure to provide requested information may result in a Site barring you from entry, which could put your ongoing employment at risk. Benefits - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. - We are committed to building an inclusive culture – where you can authentically be yourself. - Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. - We are continuously building the company we all want to work for and our customers want to work with.