Proud Moments

Role Description We are seeking a customer-focused, energetic, and self-motivated individual to join our team as a Bilingual (English/Spanish) Central Intake Specialist working remotely. In this role, you will be the first point of contact for families exploring ABA therapy services with Proud Moments. You’ll guide them through the intake process with empathy and professionalism, ensuring a smooth and supportive experience from the initial inquiry to onboarding. - Responding to inquiries and managing incoming leads - Conducting intake calls - Performing administrative tasks such as insurance verification Responsibilities - Understand Proud Moments’ services and clearly communicate to families seeking care - Support across several geographic areas, with standard working hours from 9:00 AM to 5:00 PM Eastern Time, Monday through Friday - Advocate the benefits of maximizing prescribed hours for optimal service and utilization - Accelerate access to ABA services by confirming that clients have received a professional evaluation and prescription for ABA services - Ensure proper reimbursement for ABA services by securing insurance authorization with our internal team - ERM system maintenance including Client Intake process, document classification, client labels, client schedule settings and initial recurring schedules - Confirm session start dates with all applicable parties - Transition ongoing management of case to internal resources Qualifications - High School Diploma or GED - 2+ years of experience in a healthcare related intake role - Must be fluent in written and spoken English and Spanish to support Spanish-speaking clients - Good understanding of HIPAA and how it applies to - Effective administration skills - Excellent written and verbal communication skills - Highly computer literate with capability in email, MS office, Smartsheet and related business and communication tools - Fantastic organizational and time management skills - Strong decision making and problem-solving skills - Meticulous attention to detail - Strong soft skills - personable, engaging, and professional - Flexibility to accommodate various US time zones, with a preference for those who can work on East Coast hours (Monday - Friday, 9 AM ET - 5 PM ET) Benefits - Competitive pay commensurate with your education, experience, and location - Generous paid time off - Advancement opportunities as Proud Moments ABA expands - Comprehensive benefits package, including: - Medical, dental and vision coverage - 401K retirement savings program - Employee Assistance Programs

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21.  We are looking for Behavior Technicians (BT's) to join our growing team. Our BT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a home-based setting. If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you - if you have the passion we have the training!  What Proud Moments can offer you: - Flexible part-time/evening/afternoon hours + potential for guaranteed hours - Paid training and support to feel confident in your ability to execute treatment plans - Fun, challenging, fulfilling, team-oriented, work environment - The ability to positively impact the lives of families and their children on the autism spectrum - Competitive compensation - Career growth - Medical, dental, vision, 401k (for full time employees) What you will bring to the role: - A passion and love for working with children - Ability to work in an everchanging, fast paced environment - Have a strong, reliable work ethic (your clients depend on you) - Ability to work both independently and in a team environment - Strong communication skills and ability to interact with children and parents - Fun, creative, and innovative ideas to engage your client Responsibilities: - Implement behavioral plans designed by Board Certified Behavior Analyst (BCBA) - Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress - Support BCBA with training families on implementing individualized treatment plans - Be responsive to the needs and requests of clients, their families, and supervisors - Maintain clear lines of communication with families, supervisors, and other applicable parties - Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old - Any other tasks outlined by BCBA/LBA Qualifications: - Current RBT certification - Currently certified with Nevada ABA board (willing to obtain certification if from another state) - Access to reliable transportation - Minimum of high school diploma or equivalent - Experience working with children with ASD, preferred but not required - Demonstrated ability to work with confidential information - Ability to effectively manage multiple high-priority tasks while working in a fast-paced environment - Strong communication, problem-solving and organizational skills     #BT3

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21.  We are looking for Behavior Technicians (BT's) to join our growing team. Our BT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a home-based setting. If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you - if you have the passion we have the training!  What Proud Moments can offer you: - Flexible part-time/evening/afternoon hours + potential for guaranteed hours - Paid training and support to feel confident in your ability to execute treatment plans - Fun, challenging, fulfilling, team-oriented, work environment - The ability to positively impact the lives of families and their children on the autism spectrum - Competitive compensation - Career growth - Medical, dental, vision, 401k (for full time employees) Responsibilities: What you will bring to the role: - A passion and love for working with children - Ability to work in an everchanging, fast paced environment - Have a strong, reliable work ethic (your clients depend on you) - Ability to work both independently and in a team environment - Strong communication skills and ability to interact with children and parents - Fun, creative, and innovative ideas to engage your client - Implement behavioral plans designed by Board Certified Behavior Analyst (BCBA) - Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress - Support BCBA with training families on implementing individualized treatment plans - Be responsive to the needs and requests of clients, their families, and supervisors - Maintain clear lines of communication with families, supervisors, and other applicable parties - Any other tasks outlined by BCBA/LBA Qualifications: - Current/Active RBT certification - Access to reliable transportation - Minimum of high school diploma or equivalent - Experience working with children with ASD, preferred but not required - Demonstrated ability to work with confidential information - Ability to effectively manage multiple high-priority tasks while working in a fast-paced environment - Strong communication, problem-solving and organizational skills #BT4

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21.  We are looking for individuals to join our Registered Behavior Technician (RBT) training program to support our Home based learners.  Our RBT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board-Certified Behavior Analysts to our clients.    If you are looking for a career that allows you to provide life-changing treatment to children, this could be the role for you - if you have the passion we have the training.     What to expect in our RBT training program:  - Support in your RBT training/licensing journey from day 1 through your first session and beyond   - Our program allows you to keep your current role/be in school while pursuing your RBT; the program is remote and self-paced  - We will go the extra mile so you to feel confident in your ability to pass the RBT exam including providing study guides, virtual study sessions, and a community that is invested in your success  - You will gain an in-depth understanding of ABA principles and behavior analyst techniques and how to apply them in your day-to-day work    What Proud Moments can offer you once you successfully complete the RBT program:  - Offer of employment with competitive compensation based on experience and location ($24-28/hr)  - Flexible hours   - Training and support to feel confident in your ability to execute treatment plans  - Fun, challenging, fulfilling, team-oriented, work environment   - The ability to positively impact the lives of families and their children on the autism spectrum  - Career growth  - Medical, dental, vision, 401k (for full time employees)  Qualifications: What you will bring to the role:  - Full commitment to the training/licensing process (with our support!)  - High school diploma or GED required - Prior experience working with children preferred - Prior experience providing support to children or adults with behavioral challenges, developmental delays, or special needs preferred - Exposure to Autism Spectrum Disorder (ASD) or other developmental disabilities is preferred, though comprehensive training will be provided - Reliable personal transportation with the ability to commute consistently to assigned work locations - Ability to maintain confidentiality of client, family, and organizational information in accordance with HIPAA and company policies - Demonstrated ability to prioritize and manage multiple tasks simultaneously in a fast-paced, client-focused environment - Clear verbal and written communication skills, with the ability to follow detailed instructions and document information accurately - Strong problem-solving skills and attention to detail, with the ability to stay organized and adapt to changing schedules or priorities  #BT3

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21.  We are looking for Behavior Technicians (BT's) to join our growing team. Our BT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a home-based setting. If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you - if you have the passion we have the training!  What Proud Moments can offer you: - Flexible part-time/evening/afternoon hours + potential for guaranteed hours - Paid training and support to feel confident in your ability to execute treatment plans - Fun, challenging, fulfilling, team-oriented, work environment - The ability to positively impact the lives of families and their children on the autism spectrum - Competitive compensation - Career growth - Medical, dental, vision, 401k (for full time employees) What you will bring to the role: - A passion and love for working with children - Ability to work in an everchanging, fast paced environment - Have a strong, reliable work ethic (your clients depend on you) - Ability to work both independently and in a team environment - Strong communication skills and ability to interact with children and parents - Fun, creative, and innovative ideas to engage your client Responsibilities: - Implement behavioral plans designed by Board Certified Behavior Analyst (BCBA) - Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress - Support BCBA with training families on implementing individualized treatment plans - Be responsive to the needs and requests of clients, their families, and supervisors - Maintain clear lines of communication with families, supervisors, and other applicable parties - Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old - Any other tasks outlined by BCBA/LBA Qualifications: - Current RBT certification - Currently certified with Nevada ABA board (willing to obtain certification if from another state) - Access to reliable transportation - Minimum of high school diploma or equivalent - Experience working with children with ASD, preferred but not required - Demonstrated ability to work with confidential information - Ability to effectively manage multiple high-priority tasks while working in a fast-paced environment - Strong communication, problem-solving and organizational skills     #BT3

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21.  We are looking for Behavior Technicians (BT's) to join our growing team. Our BT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a home-based setting. If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you - if you have the passion we have the training!  What Proud Moments can offer you: - $750 sign on bonus for current RBT's - Hours for this position will be Mon-Fri 4pm - 7pm - Paid training and support to feel confident in your ability to execute treatment plans - Fun, challenging, fulfilling, team-oriented, work environment - The ability to positively impact the lives of families and their children on the autism spectrum - Competitive compensation - Career growth - Medical, dental, vision, 401k (for full time employees) Responsibilities: What you will bring to the role: - A passion and love for working with children - Ability to work in an everchanging, fast paced environment - Have a strong, reliable work ethic (your clients depend on you) - Ability to work both independently and in a team environment - Strong communication skills and ability to interact with children and parents - Fun, creative, and innovative ideas to engage your client - Implement behavioral plans designed by Board Certified Behavior Analyst (BCBA) - Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress - Support BCBA with training families on implementing individualized treatment plans - Be responsive to the needs and requests of clients, their families, and supervisors - Maintain clear lines of communication with families, supervisors, and other applicable parties - Any other tasks outlined by BCBA/LBA Qualifications: - Current/Active RBT certification - Access to reliable transportation - Minimum of high school diploma or equivalent - Experience working with children with ASD, preferred but not required - Demonstrated ability to work with confidential information - Ability to effectively manage multiple high-priority tasks while working in a fast-paced environment - Strong communication, problem-solving and organizational skills #BT4

Overview: Proud Moments ABA is a national behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21.   We are looking for Registered Behavior Technicians (RBT's) to join our growing team.  Our RBT's are an essential part of the treatment team- providing 1-1 specialized treatment in partnership with our Board Certified Behavior Analysts to our clients in a home-based setting.  If you are looking for a career that allows you to provide life changing treatment to children this could be the role for you - if you have the passion we have the training!   What Proud Moments can offer you: - Flexible part-time/evening/afternoon hours + potential for guaranteed hours - Paid training and support to feel confident in your ability to execute treatment plans - Fun, challenging, fulfilling, team-oriented, work environment  - The ability to positively impact the lives of families and their children on the autism spectrum - Competitive compensation - Career growth - Medical, dental, vision, 401k (for full time employees) What you will bring to the role: - A passion and love for working with children - Ability to work in an everchanging, fast paced environment - Have a strong, reliable work ethic (your clients depend on you) - Ability to work both independently and in a team environment - Strong communication skills and ability to interact with children and parents - Fun, creative, and innovative ideas to engage your client  Responsibilities: - Implement behavioral plans designed by Board Certified Behavior Analyst (BCBA) - Collect data to monitor the progress and effectiveness of the individualized treatment plan and report progress - Support BCBA with training families on implementing individualized treatment plans - Be responsive to the needs and requests of clients, their families, and supervisors - Maintain clear lines of communication with families, supervisors, and other applicable parties - Physically keep up with clients as they move about the session area(s). This will require many physical activities including, but not limited to, standing, sitting, bending, lifting 25+ pounds, running, squatting, kneeling, and generally keeping pace with children from 2-15 years old - Any other tasks outlined by BCBA/LBA Qualifications: - Current RBT certification - Currently certified with Nevada ABA board (willing to obtain certification if from another state) - Access to reliable transportation - Minimum of high school diploma or equivalent - Experience working with children with ASD, preferred but not required - Demonstrated ability to work with confidential information - Ability to effectively manage multiple high-priority tasks while working in a fast-paced environment - Strong communication, problem-solving and organizational skills   #RBT4

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Proud Moments ABA is looking for individuals to join our Registered Behavior Technician (RBT) training program to support both our Center and Home based learners. Our RBT's are an essential part of the treatment team, providing 1-1 specialized treatment in partnership with our Board-Certified Behavior Analysts to our clients. If you are looking for a career that allows you to provide life-changing treatment to children, this could be the role for you - if you have the passion we have the training. What to expect in our RBT training program: - Support in your RBT training/licensing journey from day 1 through your first session and beyond - Our program allows you to keep your current role/be in school while pursuing your RBT; the program is remote and self-paced - We will go the extra mile so you feel confident in your ability to pass the RBT exam including providing study guides, virtual study sessions, and a community that is invested in your success - You will gain an in-depth understanding of ABA principles and behavior analyst techniques and how to apply them in your day-to-day work What Proud Moments can offer you once you successfully complete the RBT program: - Offer of employment with competitive compensation based on experience and location ($24-28/hr) - Flexible hours - Training and support to feel confident in your ability to execute treatment plans - Fun, challenging, fulfilling, team-oriented work environment - The ability to positively impact the lives of families and their children on the autism spectrum - Career growth - Medical, dental, vision, 401k (for full time employees) Qualifications - Full commitment to the training/licensing process (with our support!) - High school diploma or GED required - Prior experience working with children preferred - Prior experience providing support to children or adults with behavioral challenges, developmental delays, or special needs preferred - Exposure to Autism Spectrum Disorder (ASD) or other developmental disabilities is preferred, though comprehensive training will be provided - Reliable personal transportation with the ability to commute consistently to assigned work locations - Ability to maintain confidentiality of client, family, and organizational information in accordance with HIPAA and company policies - Demonstrated ability to prioritize and manage multiple tasks simultaneously in a fast-paced, client-focused environment - Clear verbal and written communication skills, with the ability to follow detailed instructions and document information accurately - Strong problem-solving skills and attention to detail, with the ability to stay organized and adapt to changing schedules or priorities