• Ejercer liderazgo en el desarrollo estratégico de las IPS asignadas como actores clave del sistema de salud, mediante la implementación efectiva del modelo IAM. • El Key Institutional Market Executive (KIME) es responsable de posicionar las soluciones terapéuticas de la compañía a través de la construcción de relaciones estratégicas. • Ejecución de planes de engagement y negociaciones clave, colaborando con los equipos de VPM y KAME. • Consolidar la venta de la marca que representa en las IPS priorizadas, asegurando la distribución y la correcta implementación de las estrategias establecidas. • Gestionar el control de los inventarios/producto en las cuentas asignadas. • Ser responsable de todos los procesos relacionados a la gestión de ventas de las IPS priorizadas, comunicándose estrechamente con todas las áreas de los clientes. • Participar en la construcción de los Account Brand plan de la marca en las IPS priorizadas. • Desempeñar un rol activo y con liderazgo en el Hyper Care como miembro del equipo de acceso. • Identificar oportunidades para trabajar de manera colaborativa con colegas cros-funcionales. • Construir relaciones confiables y estratégicas con los tomadores de decisión en las IPS.

• Apoyar en toda la operación comercial, desde la prospección hasta la cobranza. • Gestionar clientes y prospectos, asegurando eficiencia y cumplimiento en cada proceso. • Revisar documentación, abrir y dar seguimiento a expedientes, garantizando calidad y control. • Colaborar con el equipo para impulsar proyectos y contribuir en análisis y reportes que apoyen la toma de decisiones estratégicas. • Ser un punto de contacto clave con clientes, productores e intermediarios financieros, ofreciendo siempre una experiencia excelente.

Role Description Partnering with a regional leader, provide underwriting and marketing duties by conducting high levels of financial analysis, risk assessment and utilizing technical underwriting expertise to determine credit quality and underwriting acceptability. Responsibilities and Accountabilities - Gather and analyze information, applying appropriate underwriting techniques, necessary to make an accurate evaluation of credit quality & acceptability of risk. - Develop and maintain strong working relationships with assigned producers and cultivate new relationships. - Responsible for developing and managing a book of business, meeting/exceeding profitability objectives as set forth by management. This includes building and growing strategic relationships as well as finding opportunity for new business within the defined territory. - Continuously monitor assigned accounts to ensure compliance with Arch standards and make/recommend appropriate corrective actions as needed. - Prepare underwriting submissions, making recommendations and/or decisions within established authority limits. - Perform additional projects as requested by Regional Lead. Qualifications - Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in evaluation of the financial condition, experience, credit history and character of contract accounts. - Strong communication and organizational skills. - Ability to multi-task and prioritize workload to meet agreed upon expectations. - Learns quickly and demonstrates an open attitude when faced with new problems, processes, or procedures. - Strong computer skills including proficiency in Microsoft Office software products. Requirements - Minimum of four years surety underwriting experience and/or equivalent surety related experience required. - AFSB designation preferred. Benefits - Multiple medical plans plus dental, vision and prescription drug coverage. - A competitive 401k with generous matching. - PTO beginning at 20 days per year. - Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off. - Basic Life and AD&D Insurance as well as Short and Long-Term Disability. - Paid Parental Leave of up to 10 weeks. - Student Loan Assistance and Tuition Reimbursement. - Backup Child and Elder Care. - And more.

Role Description This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. The purpose of this role is to support the Lowe's Executive Office in rebuilding relationships and retaining customers who have experienced challenging issues through their interactions with Lowe's. This role acts as the liaison between Lowe's Executives, Field Leadership, 3rd Party Service Providers, and the customer to ensure an amicable resolution for the customer is achieved in a timely fashion, and in a manner consistent with the Company's objectives, behaviors, and values. What You Will Do - Represents Lowe’s Executive Office in all communications with customers by conducting business professionally at all times, both verbally and in writing, throughout the lifecycle of escalated customer issues. - Handles issues with the utmost sensitivity and urgency, identifying when additional assistance may be required. - Provides a differentiating customer experience by identifying and responding appropriately to customer needs. - Documents interactions according to standards to ensure complete and accurate records are maintained and communicated to the customer, including next steps. - Performs initial review and case setup for more complex issues that will be managed by other team members. - Salvages sensitive customer relationships by coordinating action across multiple internal and external parties, often using non-standard processes. - Delivers effective, customer-centric support across multiple channels of communication including phone, email, traditional letters, and social media. - Utilizes established tools, systems, and processes to determine the best course of action and/or optimal solutions for customers which may require using judgment when a customer request does not fall into the typical protocol. - Serves as a knowledgeable resource to escalated customers through consistent, accurate, and efficient delivery of information regarding their issue/concern. Qualifications - High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable. - Less than 1 year Customer service experience. - 1 Year Contact Center experience. Requirements - Pay Range: $19.15 - $31.98 per hour. - Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. - Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. - Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Benefits For information regarding our benefit programs and eligibility, please visit our benefits page.