• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs • Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs • Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs • Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks • Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities • Ensure Tickets and Calls are responded within SLA timescales and to a high standard • Support System Maintenance Testing • Liaise and transact with Third Parties • Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence • Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice • Maintenance of DWIs to ensure processes are up to date and reflective of the service • All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences • Highlight to Service Manager any deviations from the standard scope of service • Ability to recognize and deal appropriately with sensitive and confidential information • Time Recording to be completed accurately and on time • STRADA Security Standards are adhered and followed • Contribute to team meetings and raise any issues immediately to your Service Manager • Ensure you are up to date with all STRADA HR announcements and communications • Build good relationships with all lines of businesses where appropriate • Participate in projects and activities as needed and assigned

• Leader of the LATAM region • Help build a high performing team • Represent the function with senior internal and external stakeholders • Own business planning, budgeting, forecasting, and KPI performance • Drive operational excellence and continuous process improvement • Keep alignment with sales to perform a capacity planning • Lead initiatives, transformation programs, and change management • Act as escalation point for complex or high-impact decisions • Collaborate with clients to capture all payroll requirements and guide them through workshops, configuration steps and systems setup • Validate and configure customer payroll solution and integrations in compliance with legal regulations • Assist and support with data mapping, migration, YTD preparation and accuracy checks • Manage all system testing phases (SIT, UAT, parallel runs, etc.) and address system configuration/integration issues with local and global teams. • Oversee go-live activities ensuring payroll system readiness • Track project progress, documentation, and collaborate with project managers and project team to ensure timely milestone delivery

Role Description Handle error reports from vendors concerning eligibility issues. - Administer COBRA and flexible spending account (FSA) plans. - Oversee the online enrollment process. - Process events in PeopleSoft. - Conduct benefit audits to ensure accurate employee enrollment. - Engage in cyclical benefit programs, including: - Open enrollment processes - Entering elections into the system - Affordable Care Act (ACA) administration and compliance - Assist with resolving employee benefit-related inquiries. - Perform other duties as assigned. Qualifications - Bachelors - Commerce - Bachelors - Economics - Bachelors - Finance - Masters - Business Administration - Masters - Business Analytics - Certified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP) - Certified Public Accountant (CPA) - Perfekt Szolnok Requirements - Global Payroll - Incentive Compensation - Payroll Management - Payroll Processing - Payroll Taxes - Workday Payroll - Dutch (Required) - Advanced - C1 Benefits - Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter - Make an impact – Help global enterprises solve business challenges that matter - Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead - Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day - Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Role Description Responsible for supporting country-specific operations by leveraging functional and technical expertise, as well as local market knowledge, to ensure operational teams are fully equipped to meet client deadlines and deliver high-quality service. Key Responsibilities - Support and process payroll from end to end according to the defined standards and client requirements including all associated payroll tasks and transactions. - Ensure that the Payroll calendar is followed, and any deviation is dealt with via the appropriate change control process. - Proactively identify upsell opportunities and support the Change Request process when deviations from the contractually defined standard scope of service are identified. - Understand standard and client specific payroll reports including statutory year end reporting needs as required by the customer contract and scope of service. - Maintain current knowledge of legislation requirements; system updates, changes and overall payroll procedures while managing the payroll legislation road map. - Provide support and guidance for all implementations and go lives, whilst ensuring automation and standards are utilized. - Lead projects designed to improve customer satisfaction and business performance. - Answer payroll related questions and requests from the team and from clients; supporting the Operations Manager with client engagement activities. - Support of the sales life cycle including payroll practices and legislation requirements. - Ensure compliant use of all systems. - Support technical issue coordination and resolution. - Maintain the client solution and provision functional support as needed. - Recommend or participate in innovation activities to drive continuous improvement. - Support project implementations and go-lives. - Upskill and develop colleagues through training delivery and coaching to enable them to fulfill their role. - Contribute to team meetings and raise any issues immediately to your Operations Manager. - Ensure you are up to date with all Strada announcements and communications. Qualifications - 5-8 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment. - Expert knowledge on Dutch payroll processes, practices and associated legislation. - Advanced English skills, Dutch skills would be an asset. - HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred. - Payroll certifications, PDL, VPS. - Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll. - Ability to identify and mitigate risks. - Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint. - Flexibility to support a global and fast paced environment. - Attention to detail. - Excellent written and verbal skills. - Self-motivated and a willingness to learn. - Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures. Benefits - Remote work. - Possibility for development within a multinational organization. - Attractive benefits package. - StradaME Day (Additional day off). - Health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. Company Description Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.