• Colaborar en un proyecto internacional en modalidad full-remote. • Realizar soporte, troubleshooting y monitorización de incidencias relacionadas con la plataforma PI. • Integrar datos con otros sistemas.

• The Consultant II works in a team of professionals responsible for developing standardized solutions for customers. • This role will facilitate problem research, isolation, diagnosis, resolution and follow-up for customer change events, managing all escalated events appropriately, when necessary. • Execute installation, upgrades, testing, and system configuration as part of completing implementation project. • Perform post-sale initial technical implementation of technology products. • May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. • Inform customer and other stakeholders of project progress. • Conduct tasks and assignments as directed. • Work under moderate supervision with some latitude for independent judgment. • Track progress of Implementation project(s).

• onboard new customers using our FlightPath approach • manage your projects from start to finish • deliver clear, engaging training sessions • create simple guidance like videos and written documents • support customers with live payroll runs • check results together and resolve any differences • manage key setup tasks including bank transfer setup

• Act as a lead consultant on multiple client engagements with limited direction • Understand client business requirements and provide guidance throughout design, configure and prototype, and assist clients with testing and move to Production efforts • Partner with Engagement Managers to keep them informed of project status, changes, etc. • Collaborate with cross-functional counterparts to ensure clear lines of communication and project alignment • Accurately maintain forecast in a timely manner • Assist Sales team with orals, demos, and LOEs • Stay up to date on industry knowledge, Workday enhancements, and be able to advise on Workday best practices • Provide Exceptional Customer Service to build lasting relationships with clients