SPS Commerce

• Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities) • Prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively • Engage in all qualified leads/opportunities assigned from a variety of teams (e.g., Channel, Logistics, Analytics, Marketing, Community, Lead Generation) • Nurture prospects and current customers; cross-sell and upsell existing subscribers • Maintain a rolling 90-day pipeline to meet or exceed ARR quota • Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values • Maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success • Document key findings, progress, insights, and pipeline velocity in Salesforce.com

Role Description The Project Manager is a member of the Implementation team and leads team members to implement SPS Commerce services and products for clients. Responsibilities include monitoring teamwork flow across multiple functional areas to ensure project delivery and quality standards are met. This role is a point of contact for the team and demonstrates a comprehensive understanding of projects/products offered. - Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support. - Create and maintain project work schedules, track customer requirements, and translate customer requests into project deliverables. - Demonstrate proficiency in service delivery while managing multiple projects. - Monitor work-flow requirements to meet timelines and quality expectations. - Act as information broker by directing communication to/from team and customers. - Prioritize needs and effectively manage resources. - Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement. Qualifications - Bachelor’s Degree or equivalent experience. - 5+ years of project management experience. - Strong problem solving & analytic ability. - Quality-focused; detail-oriented; ability to prioritize and multitask. - Proven ability to handle multiple projects. - Computer proficiency in Microsoft Office suite. - Excellent organizational skills and written/oral communication skills. - Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment. Requirements - Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation. - Experience developing processes and managing projects in a technology-based service organization. - Demonstrated ability to lead teams and achieve goals without direct authority over personnel. Benefits - The annual salary range for this role is $90,200.00 - $139,800.00 USD Annual. - The actual salary offered will be determined based on various factors including education, relevant skills, work history, certifications, and location. - Eligible to participate in an annual incentive program based on individual and/or organizational performance. - Comprehensive benefits package designed to support employees’ health, well-being, and financial security.

• The Consultant II works in a team of professionals responsible for developing standardized solutions for customers. • This role will facilitate problem research, isolation, diagnosis, resolution and follow-up for customer change events, managing all escalated events appropriately, when necessary. • Execute installation, upgrades, testing, and system configuration as part of completing implementation project. • Perform post-sale initial technical implementation of technology products. • May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. • Inform customer and other stakeholders of project progress. • Conduct tasks and assignments as directed. • Work under moderate supervision with some latitude for independent judgment. • Track progress of Implementation project(s).

• Engineer and maintain highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS • Engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners • Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures • Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services • Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state • Engineer technical solutions to prevent or reduce the frequency of failures • Help drive the code quality practices within the team and work hard to deliver a maintainable software • Participate in screening, interview panels, and other hiring related activities when required

Title: Scrum Master Location: US MN Minneapolis time type Full time job requisition id R-000991 Job Description: Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: The Scrum Master plays a dual role in both facilitating Agile ceremonies and managing technical projects across a range of complexities. This individual will serve as a servant-leader for one or more Scrum teams, ensuring Agile principles are upheld while also driving the successful delivery of technical initiatives. This role is instrumental in empowering teams to deliver high-value outcomes iteratively and incrementally, while fostering a culture of ownership and accountability. You'll work closely with cross-functional teams, including business stakeholders, developers, and product managers, to ensure alignment and transparency. The successful candidate is a proactive problem-solver, skilled communicator, and experienced project manager who thrives in a fast-paced, collaborative environment. What You’ll Do: •Facilitate all core Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. •Coach team members on Agile best practices and foster a culture of continuous improvement. •Support Product Owners in backlog refinement and prioritization, collaborating to ensure well-groomed backlogs and clear sprint goals. •Manage technical projects from initiation through delivery, ensuring alignment with business objectives and timelines. •Identify and remove impediments that hinder team progress. •Track and report on key Agile metrics (e.g., velocity, burndown, team health). •Coordinate cross-team dependencies and communicate effectively with stakeholders. •Support Agile transformation efforts and contribute to scaling Agile practices across the organization What You’ll Bring •Strong understanding and experience working in Agile frameworks (Scrum, Kanban, SAFe) and project management fundamentals. •Emotional intelligence and the ability to build trust within teams. •Strong organizational awareness and ability to influence without authority. •Excellent facilitation, coaching, and conflict resolution skills. •Ability to manage multiple projects and priorities simultaneously. •Strong analytical and problem-solving abilities. •Effective communication and stakeholder management across technical and non-technical audiences. •Adaptability in navigating ambiguity and change. Preferred Qualifications: •Bachelor’s degree in computer science, Business, or related field (or equivalent experience). •3+ years of experience as a Scrum Master or Agile Project Manager. •Proven experience managing technical projects in an Agile environment. •Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification preferred. •Experience with Agile tools such as Jira, Azure DevOps, or Rally. Location: This role follows a hybrid work model, with regular in-office presenceat our Minneapolis office. What We Offer: At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. The annual salary range for this role is:$86,600 to $134,200.The actual salary offered will bedeterminedbased on the factors listed above and may fall anywhere within the range. SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices. Commitment to our Employees: At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role Description As Group Product Manager for Logistics, you will own the product strategy and roadmap for two complementary products: - 3PL (Warehouse) product: Helps third-party logistics providers connect and automate order fulfillment across their retail customers. - Transportation product: Assists small-to-mid asset-based transportation companies in standardizing load tenders and connecting with shippers. You'll lead a team of three, working closely with engineering, design, sales, and go-to-market partners, and be accountable for strategic and tactical outcomes across both product lines. This is a high-visibility, high-ownership role at the intersection of SaaS, logistics, network connectivity, and supply chain automation. Key Responsibilities: - Set and communicate a multi-year product vision and roadmap for the Logistics product line, balancing near-term customer needs with longer-term network strategy. - Lead, coach, and develop a team of three — a Product Manager and Product Owners — setting a high bar for discovery, prioritization, and execution. - Own product outcomes including adoption, retention, and customer satisfaction across the 3PL and Transportation products. - Partner with sales and customer success to understand the operational realities of warehouse operators and transportation dispatchers, and translate those into well-scoped product investments. - Champion vision and investment on the basis of your conviction on the market opportunity within logistics. - Work with engineering and design to ship high-quality features on a regular cadence. - Define and track the metrics that signal product health and inform where to invest next. - Represent the Logistics product line to executive leadership and cross-functional partners, including driving quarterly PLRs (product line reviews) and other high-visibility leadership venues and cadences. - Excel at being a member of the product leaders team, contributing beyond your individual product line to move the entire business and industry forward. Qualifications - 7+ years of product management experience, with at least 2 years managing other PMs. - Demonstrated ability to own and ship products in B2B SaaS environments, ideally in logistics, supply chain, or operations software. - Strong product instincts: ability to move between strategic thinking and detailed execution without losing the thread. - Clear, direct communication — able to explain a tradeoff to an engineer and a business case to a VP in the same day. - Comfort with ambiguity and the ability to make good decisions with incomplete information. Requirements - Experience working with complex integration or connectivity products. - Familiarity with EDI, TMS, WMS, or supply chain data workflows. Benefits - Annual salary range: $140,000.00 – $190,000 USD Annual + Bonus & Equity. - Eligibility to participate in an annual incentive program based on individual and/or organizational performance. - Comprehensive benefits package designed to support employees' health, well-being, and financial security. Company Description SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued.

• Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities). • Prospect for new clients through email campaigns, networking, cold calling, and other strategies. • Engage in all qualified leads/opportunities assigned from a variety of teams. • Nurture prospects and current customers; cross-sell and upsell existing subscribers. • Maintain a rolling 90-day pipeline to meet or exceed ARR quota. • Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together. • Maintain customer satisfaction; respond to customers in a timely manner; ensure proper alignment with Customer Success. • Document key findings, progress, insights, and pipeline velocity in Salesforce.com. • This position requires approximately 10-20% travel.

Role Description SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! The Director, Price List Operations is a newly created role within our Revenue Operations organization and will be pivotal in standing up this critical function at SPS Commerce. Reporting directly to the VP of Revenue Operations, this leader will serve as the founding owner of pricing governance at SPS — accountable for how the company prices, packages, discounts, and manages commercial offers end-to-end. This role combines strategic ownership with hands-on execution, standing up the team, building the operating model, and delivering immediate impact on pricing governance, discount visibility, and promotional program management. This role sits at the intersection of Product strategy and commercial execution. The Director will serve as the single source of truth for SPS Commerce's pricing architecture — translating product and finance strategy into operational reality across CPQ, CRM, and the broader commercial motion. As SPS undergoes a significant repricing and repackaging of its core fulfillment product, this leader will ensure the execution layer keeps pace with the strategy. The ideal candidate thrives in ambiguous environments, brings deep pricing or commercial operations experience, and can translate analytical insights into policy and system changes that scale across a high-growth SaaS business. This is a builder's role — the successful candidate will be energized by standing up something new, not inheriting something mature. Key Responsibilities - Own Price Lists & Commercial Architecture: - Serve as the single source of truth for SPS Commerce list prices, SKU lifecycle, currency variants, and regional adjustments across CPQ and CRM systems. - Design, maintain, and refresh the discount and approval matrix in CPQ — including authority bands by level (AE, Manager, VP) — and manage operational updates when the sales org structure changes. - Serve as the intake and change management owner for pricing changes originating from Product, Finance, or Sales; establish SLAs, conduct impact analysis, and own rollout communications. - Deliver Pricing Visibility & Analytics: - Build and run a monthly pricing analytics cadence: own the ELT readout built on the existing Salesforce discount dashboard, layering in give/get capture, outlier detection, and policy-driving commentary. - Stand up and govern the give/get taxonomy for discount approvals, ensuring 100% of approved deals carry structured rationale codes (term, scope, timing, competitive context). - Conduct post-hoc exception review and audit of pricing escalations; surface precedent risks before they become unintentional policy. - Govern Promotional Programs: - Own the full lifecycle of promotional programs — intake, design, system enablement, ROI measurement, and sunset triggers — across all active programs and new launches. - Push discount authority down through clear policy and enablement, reducing CCO/CRO-level escalations while maintaining governance and ELT visibility. - Partner with Marketing and Product Marketing on campaign pricing strategy, identifying opportunities to accelerate bookings through targeted promotional levers. - Partner Across the Product–Commercial Seam: - Partner with Product to translate list price strategy, packaging decisions, and SKU launches into operational execution across CPQ and CRM — eliminating post-launch surprises. - Collaborate with Finance on margin policy guardrails, Sales Leadership on deal-level authority, and Tech/IT on CPQ platform integrity and integrations. - Build and maintain strong cross-functional relationships across Product, Finance, Sales, Customer Success, and Engineering — driving alignment without formal authority. - Build & Lead the Team: - Hire, develop, and lead the Price List Operations team as the function grows from an individual contributor model into a dedicated team. - Establish the team's operating model, RACI, charter, and intake processes; codify the function's scope and decision rights with cross-functional partners. - Serve as the hiring manager for future team growth and define the talent profile for the function over time. Qualifications - Bachelor's degree in Business, Finance, Economics, or a related field. - 8–12 years of experience in pricing operations, revenue operations, commercial operations, or a closely related discipline within a B2B SaaS or technology company. - Direct experience owning CPQ systems (Salesforce CPQ preferred), discount approval matrices, and approval workflows at scale. - Proficiency with Salesforce CRM and reporting; demonstrated ability to build and own executive-facing dashboards and narratives. - Proven track record of designing and implementing pricing governance frameworks, approval policies, and give/get taxonomies. - Experience managing or launching promotional programs with structured ROI measurement and sunset processes. - Demonstrated ability to influence and drive alignment across cross-functional teams — Product, Finance, Sales, and Tech — without formal authority. - Exceptional written and verbal communication skills; able to distill complex pricing data into clear, executive-level narratives. - Strong problem-solving skills and intellectual curiosity; seeks to understand patterns and translate them into actionable policy. - Comfortable with ambiguity and a builder's mindset — this role is standing up a new function, not inheriting a mature one. Preferred Qualifications - Experience hiring and building a pricing or commercial operations team from scratch within a new or emerging function. - Familiarity with SKU lifecycle management, product packaging, and list price governance in a multi-product SaaS environment. - Background in or direct exposure to Revenue Recovery, contract compliance, or post-sale commercial programs. - Experience operating within a publicly traded, high-growth technology company. - MBA or equivalent advanced degree preferred. Location This role is open to remote candidates across the U.S. For candidates local to the Minneapolis area, the role follows a hybrid work model with regular in-office collaboration. All applicants will be considered equally regardless of location. Benefits - The salary range for this role is $138,400 – $228,400 + bonus & equity. - Annual incentive program based on individual and/or organizational performance. - Comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. Commitment to our Employees At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Supports the U.S. and global employee benefits lifecycle. • Serves as a key contact for enrollments, resource navigation, claims, and wellbeing programs. • Ensures benefit alignment with organizational goals, compliance, and employee retention. • Partners cross-functionally with HR, Payroll, HRIS, brokers, and vendors to optimize operational efficiency and data accuracy. • Administers enrollments, life events, beneficiaries, COBRA, terminations, and claims. • Resolves complex eligibility, enrollment, payroll, carrier, and claims issues. • Coordinates with brokers, carriers, and vendors for seamless administration. • Supports country-specific benefit programs and international vendor relationships. • Analyzes enrollment trends, utilization metrics, and reports to guide strategy. • Prepares metrics, reports, and data analyses using Microsoft Excel.

• Drive a prescriptive sales process and manage a defined sales territory (e.g., identify, develop, and close new business opportunities) • Prospect for new clients through email campaigns, networking, cold calling, and other strategies you determine can reach client most effectively • Engage in all qualified leads/opportunities assigned from a variety of teams (e.g., Channel, Logistics, Analytics, Marketing, Community, Lead Generation) • Nurture prospects and current customers; cross-sell and upsell existing subscribers • Maintain a rolling 90-day pipeline to meet or exceed ARR quota • Collaborate with an account team to understand and leverage existing SPS relationships while cultivating a culture that grows together and aligns with SPS Values • Maintain customer satisfaction; respond to customers in a timely manner; ensure the customer has proper alignment with Customer Success • Document key findings, progress, insights, and pipeline velocity in Salesforce.com