Role Description The Sr Consultant Casualty Claims is responsible for managing moderate to complex and high-value casualty claims with minimal supervision. This role requires advanced investigative and negotiation skills to effectively resolve disputes and handle escalated situations. The Consultant works closely with internal and external experts, including legal counsel and technical specialists, to ensure thorough claim evaluation and resolution. Key responsibilities include: - Independently manage moderate to complex, high-value casualty claims, ensuring thorough analysis and resolution. - Lead thorough investigations, assess coverage, and issue appropriate documentation including reservation of rights and coverage letters. Escalate issues as needed. - Identify opportunities to transfer risk and pursue subrogation. - Proactively resolve disputes, deescalate sensitive situations, and ensure optimal claim outcomes through strategic negotiation and litigation management. - Ensure all claims activities comply with regulatory and company standards. - Maintain accurate, detailed records and prepare comprehensive reports. - Execute jurisdictional compliance requirements and support others in understanding regulatory obligations. - Set reserves, authorize payments, and make financial decisions within authority. - Demonstrate strong financial acumen and contribute to reserving accuracy and efficiency. - Coordinate with internal and external stakeholders including legal, underwriting, vendors, and agents. - Lead cross-functional meetings and communicate complex information clearly to diverse audiences. - Use advanced tools and analytics to identify trends, correct inconsistencies, and improve claims handling efficiency. - Ensure proper data ingestion, labeling, and protection of personally identifiable information (PII). - Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. - Support training initiatives and contribute to the development of best practices and educational materials. - Deliver empathetic, clear communication throughout the claims process. - Educate claimants and stakeholders, affirm next steps, and ensure a positive customer experience. - Attend industry events and continuing education seminars to stay current with best practices, legal developments, and emerging trends. Qualifications - Bachelor’s degree preferred, or a combination of education and equivalent experience. - Typically requires 5–10 years of claims handling experience. - Must possess or obtain and maintain appropriate state adjuster licenses and continuing education credits. - Skilled in negotiating complex claims and developing strategies to influence outcomes. - Demonstrates sound judgment and decision-making on high-exposure cases, including litigation and compliance matters. - Communicates clearly and effectively in both verbal and written formats across a variety of situations. - Maintains comprehensive and organized claim records and prepares detailed reports summarizing findings and recommendations. - Highly organized with the ability to manage complex workflows and participate in project work. - Demonstrates strong time management and desk management skills, and mentors others in these areas. - Makes informed decisions based on thorough analysis of complex issues. - Highly skilled in investigating complex cases and collaborating with internal and external experts. - Possesses in-depth understanding of the regulatory environment and jurisdictional requirements. - Provides exceptional, empathetic customer service. - Ability to use a personal computer and other standard office equipment. - Ability to sit and/or stand for extended periods. - Required to work on-site as needed. - Ability to travel as necessary. - Ability to work in a fast paced, changing or stressful environment. - Ability to perform work in a noisy/loud work environment. - May be required to have and maintain sufficient home-based internet connection. Benefits - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) Career Development It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

Role Description As a Senior Consultant, you will play a central role in our client engagements. You will work directly with senior leaders to diagnose organisational challenges and implement practical improvements to how their organisation operates. - Lead key workstreams within operating model and cost transformation engagements - Analyse organisational structures, governance and planning processes - Identify inefficiencies, duplication and cost drivers - Facilitate planning and prioritisation sessions with leadership teams - Translate strategy into clear and executable priorities - Develop practical recommendations and support implementation - Coach leaders to make effective trade-off decisions - Build trusted relationships with senior stakeholders - Mentor Consultants and support their development - Contribute to Radically's internal capability and intellectual property Qualifications - 4–10 years professional experience - Background in consulting, strategy, transformation, business operations, product leadership, or similar roles - Strong stakeholder management and facilitation capability - Structured problem solving and analytical thinking - Excellent written and verbal communication skills Requirements - Quickly understands how a business operates - Can structure complex problems clearly - Communicates confidently with senior stakeholders - Balances analysis with pragmatism - Is comfortable challenging thinking respectfully - Focuses on outcomes rather than methodology Benefits - Work directly with senior leaders and executives - Develop expertise in operating model design and cost transformation - See measurable business impact from your work - Build consulting and leadership advisory capability quickly - Join a small, high-trust consulting team with significant client exposure

• Responsible for the systematic implementation and/or ongoing support of cloud-based products and solutions. • Ensure that all projects are executed with excellence, delivering agile, high-quality solutions that meet our clients' needs and support company growth and market reputation.

• Colaborar en un proyecto internacional en modalidad full-remote. • Realizar soporte, troubleshooting y monitorización de incidencias relacionadas con la plataforma PI. • Integrar datos con otros sistemas.