• Respond promptly to donor screening referrals by reviewing medical records, donor documentation, and Donor Risk Assessment Interview (DRAI) information. • Evaluate donor eligibility using established Ossium guidelines, clinical criteria, and available case information. • Identify missing, incomplete, or conflicting information and proactively obtain additional documentation or clarification from partner organizations as needed. • Make independent donor acceptance and deferral decisions within established guidelines, escalating complex or exceptional cases when appropriate. • Complete donor verification activities, required documentation, and internal notifications related to donor eligibility and case progression. • Create and maintain organized donor files, ensuring all supporting documentation is accurately recorded and readily accessible. • Track donor cases through recovery and shipping workflows, providing timely follow-up and status updates as needed. • Document all screening activities, eligibility determinations, partner communications, follow-up actions, and case outcomes in a timely and accurate manner. • Coordinate with OPOs, recovery partners, and internal stakeholders to ensure efficient case management and resolution of outstanding issues. • Monitor pending cases, complete follow-up activities, record final case dispositions, and communicate next steps to partner organizations. • Serve as a primary point of contact for partner organizations by providing professional, responsive support and addressing screening-related questions and inquiries. • Maintain current knowledge of Ossium policies, donor eligibility criteria, industry regulations, and operational procedures through ongoing training and education. • Develop familiarity with partner-specific processes, documentation practices, and terminology to support effective collaboration and consistent communication. • Contribute to process improvement initiatives and support the implementation of new workflows, technologies, and operational enhancements. • Commitment to maintaining confidentiality and handling sensitive medical information in accordance with applicable privacy and regulatory requirements.

Role Description Broadleaf, subsidiary of ASRC Federal Holding, is seeking an On Call Patent Searcher to support a government program located in Alexandria, VA. This position is supported remotely. - Performs detailed electrical, mechanical, computer or chemical technology-related patent and non-patent literature searching in various online databases - mechanical highly preferable. - Analyzes complex search requests to determine requirements and strategy. - Develops and modifies complex search strategies to conduct searches of electronic resources. - Reviews and prepares search results for customer in specified formats in a timely and high-quality manner. - Uses independent judgment in selecting from a wide variety of electronic databases. - Fluently uses search tools offered by a number of vendors as well as in-house systems to develop complex search strategies and conduct the searches. - Detail oriented with the ability to review search reports for clarity and accuracy. - Accepts projects with defined due dates based on operational needs. - Quickly adapts to preferred techniques to meet quality requirements. - Consistently delivers search reports that meet quality metrics. Qualifications - Bachelor’s degree (degree in a relevant technology field). - Minimum of 2 years’ experience in electronic database searching. - Expert in complex searching of scientific and technical literature and patents using one or more major online commercial and in-house vendors and tools (STN, IP.com, Pub Med, Orbit, IEEE, PE2E Search). - Expert knowledge of scientific and technical literature, reference tools, and online systems. - Expert in searching for scientific and technical literature in at least one technology area and experience in searching one or more other technology areas. - Expert in searching for literature and resources on the Internet. - Experience with and knowledge of the U.S. patent system and patent examining procedures. - Ability to communicate orally and in writing. - Successful completion of a government issued background investigation. Benefits - Competitive pay and benefits packages. - Health care, dental, vision, life insurance. - 401(k). - Education assistance. - Paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Role Description Small Commercial Senior Field Underwriters are responsible for driving the growth of Small CL business by underwriting new business across all lines and sizes of POS and Non-POS accounts. Also responsible for building and maintaining strong agency relationships partnering with Agency staff and SCSMs. The Senior Field UW should work closely with and direct the activities of their UT partner(s) following established workflows. In this role, you will: - Categorize and direct UT on next steps to be taken based on assessment and categorization. - Document underwriting decisions within standards and expectations in Underwriting systems. - Communicate coverages including coverage advantages to highlight in the quoting process, account rounding opportunity, and identify cross-sell opportunity for Specialty businesses on accounts being quoted. - Communicate proactively with Agents to convey a sense of ownership and service during all interactions. - Instill confidence with agents in their decision to place new business with The Hanover mainly SCSMs UTs and Renewal UW colleagues to communicate difficult messages most effectively with Agent partners and on overall agency management. Key measures of success: - New Business Production (approx. $2 Million annually). - Quality of audits/file reviews and achievement of mix goals aligned with workflows. Qualifications - Strong underwriting skill and coverage knowledge; ability to make underwriting decisions on POS and CPP accounts up to $50,000 premium size. - Sales orientation: able to solicit, qualify, negotiate and close accounts in a manner that promotes deeper partnership with Agents. - Demonstrated commitment to service and partners; high level of responsiveness UTs SCSMs and renewal UWs demonstrating strong relationship building. - Knowledge of competition and current marketplace; apply to all aspects of performing the role responsiveness and willingness to bring appropriate level of understanding to each opportunity ranging from exception to only underwriting on the small BOP to more thorough review on the larger or more complex accounts. Benefits - Medical, dental, vision, life, and disability insurance. - 401K with a company match. - Tuition reimbursement. - PTO. - Company paid holidays. - Flexible work arrangements. - Cultural Awareness Day in support of IDE. - On-site medical/wellness center (Worcester only).

Role Description Small Commercial Senior Field Underwriters are responsible for driving the growth of Small CL business by underwriting new business across all lines and sizes of POS and Non-POS accounts. Also responsible for building and maintaining strong agency relationships partnering with Agency staff and SCSMs. The Senior Field UW should work closely with and direct the activities of their UT partner(s) following established workflows. In this role, you will: - Categorize and direct UT on next steps to be taken based on assessment and categorization. - Document underwriting decisions within standards and expectations in Underwriting systems. - Communicate coverages including coverage advantages to highlight in the quoting process, account rounding opportunity, and identify cross-sell opportunity for Specialty businesses on accounts being quoted. - Communicate proactively with Agents to convey a sense of ownership and service during all interactions. - Instill confidence with agents in their decision to place new business with The Hanover. Key Measures of Success: - New Business Production (approx. $2 Million annually). - Quality of audits/file reviews and achievement of mix goals aligned with workflows. Qualifications - Strong underwriting skill and coverage knowledge; ability to make underwriting decisions on POS and CPP accounts up to $50,000 premium size. - Sales orientation: able to solicit, qualify, negotiate and close accounts in a manner that promotes deeper partnership with Agents. - Demonstrated commitment to service and partners; high level of responsiveness to UTs, SCSMs, and renewal UWs demonstrating strong relationship building. - Knowledge of competition and current marketplace; apply to all aspects of performing the role responsiveness and willingness to bring appropriate level of understanding to each opportunity. Benefits - Medical, dental, vision, life, and disability insurance. - 401K with a company match. - Tuition reimbursement. - PTO. - Company paid holidays. - Flexible work arrangements. - Cultural Awareness Day in support of IDE. - On-site medical/wellness center (Worcester only).