• Supporting process improvements • Metric/report development • Special projects • Providing detailed revenue valuation analysis to achieve departmental goals and objectives • Supporting processes for accounting for center and divisional revenue review • Accounts receivable, cash, and related transaction analysis • Account reconciliation and preparing financial reports for corporate and field operations management, and joint venture partners, as well as internal and external audit agencies.

• Set the SEO and GEO roadmap across all three brands, balancing resources against very different competitive landscapes and content maturity levels • Own the content strategy framework - what gets built, what gets refreshed, what gets cut - and drive the program toward a more dynamic, signal-driven model • Lead BOFU prioritization: comparison pages, features pages, industry and sub-industry pages are the highest-leverage surface in the program and require sustained strategic attention • Define how the team and agencies work together - briefing, accountability, and the quality bar for what goes live • Own ServiceTitan's AI search visibility strategy across Google AI Overviews, ChatGPT, Perplexity, and other LLM-driven surfaces • Lead the prompt tracking and citation monitoring program - translating AI visibility data into actionable content and off-page recommendations • Direct the off-page GEO program including digital PR, earned media, and citation density building - and make the case for appropriate budget allocation toward these channels • Own how the organic and GEO program is measured and reported - building a narrative that connects visibility to pipeline in a world where clicks alone no longer tell the full story • Present program performance to VP and CMO-level audiences with clarity and commercial grounding • Manage and develop two direct reports responsible for SEO operations and multi-brand execution • Own relationships with all agency partners across content production, technical SEO, link building, digital PR, and GEO - including strategic direction, performance accountability, and contract management • Build strong cross-functional relationships with web, demand gen, product marketing, and brand creative to ensure SEO and GEO recommendations actually get implemented.

Role Description The ideal candidate will have the following experience: - Epic EHR certified professional with deep, hands-on experience across core applications - Ability to translate complex business requirements into streamlined, optimized workflows that improve performance and usability - Creative problem solver who can reimagine workflows and design innovative approaches to improve efficiency and user experience - Strong understanding of software architecture, healthcare standards, and end-to-end workflow design - Demonstrated experience leading complex, high-visibility projects from concept through execution - Track record of delivering strategic initiatives, including emerging and AI-enabled healthcare solutions - Expertise in change management, with the ability to drive adoption and sustain process improvements MAJOR RESPONSIBILITIES: - Works with IT leadership and business units to develop and understand the business case and business requirements to solve for technology related business problems. - Assists in business relationship management, business strategy and planning, portfolio/demand management as needed. - Maintains productive relationships with peers and management in IT and the business function. - Articulates business value and strategy and coordinates with all areas of the IT department to ensure technology is fully leveraged to achieve operational excellence. - Research how other organizations in the market to achieve or exceed industry best practices in key performance metrics. - Leads the coordinating and monitoring of project activities and provides technical direction to project team to assure effective project completion in compliance with design and quality standards. - Analyzes initiatives, in the project portfolio, and identifies specific, measurable outcomes expected for each initiative. - Implements processes and tools to measure benefits associated with individual projects. - Mentors and coaches IT team in workflow and functionality around new systems and enhancement of existing systems and/or processes. - Participates in the technical skill development of analysts as assigned, provides input to staff performance reviews and personal development objectives. - Creates easy to use business process mappings of complex systems and workflows to show complete interdependencies between entities. - Supports project management efforts to manage/mitigate risk, create communication plans, propose implementation strategies, and manage work plans and scope. Qualifications - Bachelor’s degree in information technology or related field - Typically requires 7 years in progressively responsible information systems experience with technical or project management exposure. - Preferred remote locations in IL, WI, NC, GA - Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. - No relocation, No Sponsorship or transfer of visa for this position. Requirements - Strong written and oral communication skills; ability to work across the organization. - Demonstrated ability to understand the business direction and goals and their potential implications in terms of systems required to support them. - Attention to detail in developing the associated functional requirements, risk assessments, cost estimates and plans and tracking the delivery of approved projects. - Ability to write effective presentations and documentation in order to transfer knowledge to the project team in a timely manner. - Strong ability to exercise judgment and creativity in analyzing/solving unusual complex/ambiguous problems. - Knowledgeable leader; recognized expert in the integration within functional and business areas. - Ability to approach problems from a “big picture” perspective, with analysis of long-term ramifications of decisions. - Ability to recommend best practices and execute objectives. - Demonstrates the ability to work with a minimal amount of supervision with proficiency in the ability to instruct, guide, assign, advise and mentor team members. - Ability to influence and direct work teams. - Strong mentoring and knowledge transfer capabilities. - Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a timely manner. Benefits - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program

Role Description The Vendor Management Office (VMO) at Opensity Solutions is seeking a Strategic Sourcing Manager to build and scale our strategic sourcing program across Business Services categories. In this role, you will drive end-to-end sourcing initiatives, manage vendor relationships, and apply data analytics to sharpen procurement strategy and uncover cost efficiencies. You'll serve as a trusted partner to a broad set of internal stakeholders, bringing both analytical rigor and sound business judgment to every third party engagement. This role works closely with the Enterprise Business Solutions (EBS) business unit and corporate departments including Marketing, Sales & Business Development, Human Resources, Facilities, Finance, and Accounting. - Define and lead category-level sourcing strategies aligned with enterprise goals, owning the full lifecycle from vendor identification and RFx design through proposal evaluation, complex contract negotiation, and supplier selection. - Design and execute a sourcing strategy aligned with company goals, covering vendor identification, proposal evaluation, contract negotiation, and selection. - Develop, operationalize, and continuously refine a proprietary Sourcing Evaluation framework that delivers data-driven insights and recommendations, setting the standard for sourcing best practices and generating measurable value across the enterprise. - Build and govern strategic vendor relationships and lead structured supplier performance and risk management, fostering open communication, accountability, and long-term collaboration. - Conduct market research and analysis to identify emerging trends, opportunities, and risks relevant to Business Services categories. - Leverage analytics and AI tools to track and interpret supplier performance, pricing trends, and quality metrics – translating data into actionable procurement decisions. - Identify, quantify, and deliver against defined cost-savings and value-creation targets without compromising quality or service standards of Opensity Solutions and its clients. - Prepare and present strategic Vendor Management materials and recommendations to Executive Leadership, Client Engagement, and Service Delivery Management teams. - Act as a subject-matter expert helping to mature the VMO’s sourcing capability and ways of working. Qualifications - Bachelor's degree in Finance, Accounting, Economics, Supply Chain or Management Information Systems preferred. - Master’s degree and/or a relevant professional certification (e.g., CPSM, CIPS, C.P.M.) is a strong plus. - Proven experience in strategic sourcing, procurement, or supply chain management, with 5-7 years of relevant work experience. - Strong analytical skills and experience in data analysis, interpretation, and visualization. Proficiency in analytics tools (e.g., Excel, Tableau, Power BI) is highly desirable. - Deep, demonstrated expertise in advanced sourcing strategies and complex, high-stakes negotiation techniques. - Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with vendors, clients, and internal stakeholders. - Strong leadership and influencing skills, with a track record of leading cross-functional initiatives and mentoring colleagues; readiness to take on direct people management as the function scales. - Demonstrated project and program management skills, including the ability to prioritize, meet deadlines, and manage multiple complex initiatives simultaneously. - Detail-oriented mindset with a focus on quality and continuous improvement. - Knowledge of relevant regulations and compliance standards in the sourcing and procurement field. - Experience in a Professional Services environment is a plus. Company Description Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.