Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.
Staff Solutions Engineer
Location
Australia
Posted
23 hours ago
Salary
0
Seniority
Senior
Job Description
Staff Solutions Engineer
Block
Join a movement in which everyone can win. We started a movement in which everyone can win - shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014, in Sydney, Australia, Afterpay has over 11 million active customers globally and more than 64,000 of the world's best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi's, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins. Afterpay is completely free for customers who pay on time - helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers. We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing. The Role Block is building the next generation of commerce experiences for merchants and PSPs through Afterpay. As part of Block's Solutions Engineering team, you will be a senior technical leader driving complex partner and merchant integrations. You'll work directly with Sales, Partnerships, and Product teams to deeply understand customer needs, showcase our APIs and services, and solve challenging technical problems that accelerate adoption. We are looking for an engineer with sales acumen, a thoughtful product intuition and an entrepreneurial spirit. This is a senior individual contributor role - ideal for someone who thrives at the intersection of technology and commerce, has hands-on software engineering experience,and can represent Afterpay's technical vision to global enterprise merchants and partners while influencing product direction internally. You Will - Partner with Sales, Relationship Management, Partnerships to support developers integrating with our platform - Design and deliver technical solutions, including building proof-of-concepts, custom reports, sample integrations, and troubleshooting complex issues. - Act as a trusted technical advisor - translating business requirements into scalable integration approaches and advocating for best practices. - Collaborate closely with product and engineering teams to surface customer feedback and influence the roadmap. - Create and deliver compelling demos, presentations, and technical deep dives for both executive and engineering stakeholders. - Communicate product features, updates, and technical guidance clearly across internal teams and external customers. You Have - 8+ years of experience in technical customer-facing roles (partner engineering, solutions architecture, sales engineering), working with enterprise merchants or global partners. - Deep hands-on technical expertise - comfortable building with APIs, debugging integrations, and guiding developers through complex implementations. - Prior professional experience with full-stack development and proficiency in at least one programming language, with the ability to rapidly learn new tools and technologies. - Strong communication skills, with the ability to bridge technical and non-technical audiences and influence senior stakeholders. - Proven success leading technical projects or initiatives end-to-end in globally distributed, multicultural teams. - A strong understanding of payments, fintech, or commerce platforms. - Experience presenting to technical and executive audiences in both structured and impromptu settings. - A willingness to travel for onsite client meetings (10-20%) - Additional languages (ie Mandarin) is a plus We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role. Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
• Design and implement the software layers that allow ML models to interact with a real-time rendering engine. • Evaluate incoming customer requirements to determine the optimal path forward. • Build and maintain wrappers, APIs, and microservices that allow our ML stack to remain flexible and language-agnostic across different production environments. • Act as the primary technical liaison between technical leadership, customers, and the core engineering team to spec out data and integration requirements. • Break down complex product visions into manageable architectural components, ensuring that ML components ship as part of a stable, scalable software product.
• Lead the design of Unifier and other PMIS solutions • Work directly with clients to gather requirements, make recommendations, take detailed notes, and convey those to other members of the project team • Create strategy documents, such as integration strategy, PMIS strategy, training strategy, etc • Create detailed design documentation, and artifacts • Work with developers and development leads to manage Unifier/PMIS development • Be able to create proof of concepts to demonstrate key functionality • Quality assurance on solutions developed by digital teams • Execute UAT process and obtain final sign off from clients • Assist with the development of integration and migration plans • Escalate any issues promptly to project leadership • Demo solutions to clients • Ability to manage shifting priorities and adapt quickly • Support sales process as needed
Business Development Consultant – Talent Solutions
CBIZTrusted local advisors enhanced by specialists nationwide. (NYSE: CBZ)
• Identify, pursue, and secure new client partnerships in need of executive search services. • Generate and qualify leads through outbound prospecting, networking, industry events, referrals, and cold outreach. • Conduct initial discovery calls and presentations to understand client needs and articulate our value proposition. • Build a strong pipeline of prospective clients and maintain accurate CRM records. • Collaborate closely with the internal recruiting and delivery team to ensure seamless client handoff and onboarding. • Stay informed on industry trends, talent challenges, and competitive landscape to strategically position our services. • Consistently meet or exceed business development targets and KPIs. • Support the development and adoption of growth opportunities such as: creating new partnerships, introducing new markets, and/or developing new approaches to add value to current customers. • Develop business cases to support investment decisions. • Develop and use strategic approaches to generating demand and sales. • Manage all phases of business development from translating corporate strategy into action to sourcing new business opportunities to negotiating and closing deals. • Lead the implementation phase through collaboration with specialist functions such as marketing, sales, and client service. • Implement strategic planning, including positioning, market and competitive analysis, customer segment selection and penetration plans, and related product positioning. • Participate in pricing and solution/service. • Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. • Use knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators. • Forecast sales targets and ensure they are met. • Additional responsibilities as assigned.
• Conduct assessments with clients to understand business challenges, processes, pain points, and opportunities for applying Artificial Intelligence. • Act in a consultative capacity, questioning existing processes and proposing new ways of working supported by AI. • Identify, design, and prioritize AI use cases focused on delivering business value. • Design, develop, and deploy AI solutions using LLMs, intelligent agents, RAG, automations, and other modern architectures. • Develop applications using AI as an accelerator for the development cycle (AI-assisted development). • Create AI agents capable of executing tasks, integrating systems, orchestrating flows, and supporting corporate processes. • Integrate AI solutions with APIs, legacy systems, cloud platforms, and enterprise tools. • Collaborate with architects, infrastructure specialists, DevOps, and development teams to ensure scalability, security, and governance of solutions. • Participate in defining modern application architectures with a focus on AI. • Build proofs of concept (PoCs), MVPs, and production-ready solutions. • Support clients in adopting best practices for responsible AI, security, governance, and cost optimization. • Keep up with the evolution of the Generative AI ecosystem, continuously evaluating new tools, models, and frameworks. • Share knowledge through workshops, technical demonstrations, and team training.




