• Designs, produces and analyzes customer operations data. • Creates and maintains reports for business operations and special projects as it pertains to operational processes. • Utilizes knowledge of numerous applications, databases, information systems, statistical tools and analytical principles to monitor and analyze information in support of the business. • Assists in the implementation, maintenance and improvement of information systems.

• Support field investigations, assessments, and monitoring programs across a number of interdisciplinary fields, including cultural, biological, and environmental projects. • Perform routine ground/surface water and soil sampling activities using standard industry methods. • Perform field work, data collection/analysis, and office related assignments such as maps and diagram preparation. • Perform thorough documentation of field activities including daily safety tailgates, daily field logs, sample collection forms, photographic documentation, GPS locations, sample and site tracking/management, chain of custodies, quality assurance forms, and quality control review of field documentation. • Operation and maintenance of field equipment such as organic vapor detectors, GPS units, soil and water quality instrumentation, stream flow meters, compasses, metal detectors, binoculars, digital cameras, etc. • Perform soil classification in accordance with ASTM guidelines. • Assist in the preparation and writing of environmental, biological, and cultural reports to interpret and present results of field and desktop studies. • Participate in and oversee environmental drilling operations, including soil borings, monitoring well installation, development, and abandonment. • Support environmental compliance activities such as spill response plans, investigation-derived waste permitting and management, compliance audits, etc.

• Intake and coordinate staffing requirements with business leaders for client engagements in your assigned team • Own and manage project staffing by understanding project requirements and employee skillsets • Develop proficiency in the resource management planning tool • Monitor pipeline, track demands from sold projects and participate in the forecasting process • Maintain appropriate level of confidentiality on sensitive employment matters and performance history of staff

• Create and refine qualification materials, proposals, presentations, and marketing assets while maintaining brand standards • Review RFPs/RFQs, manage production schedules, and facilitate pursuit activities • Participate in go/no-go decisions, develop competitive analyses, and craft winning strategies • Write persuasive proposal sections, validate content against requirements, and research supporting materials • Create engaging custom sales collateral aligned with JLL or client brand standards • Add updated and new sales materials to knowledge management database; drive process improvement and efficiency in the organization of our sales materials • Lead preparation meetings, manage multiple projects simultaneously, and participate in debrief sessions