Production Specialist

GeneralGeneralFull TimeRemoteMid LevelTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

California + 15 moreAll locations: California | Colorado | Florida | Illinois | New York | North Carolina | Ohio | Maryland | Michigan | Minnesota | Pennsylvania | Rhode Island | Texas | Virginia | Washington | Wisconsin

Posted

7 days ago

Salary

$66K - $70K / year

Seniority

Mid Level

2 yrs expEnglish

Job Description

Production Specialist

Hearst Health

• Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards • Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness • Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication • Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy • Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals • Track listings through internal systems and act as the subject matter expert on each listing’s history • Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch • Contribute to special projects and process improvements as needed

Job Requirements

  • 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
  • Strong writing and editing skills with an ability to present detailed information clearly and accurately
  • Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
  • Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
  • Problem-solving mindset with the ability to navigate challenges independently while knowing when to escalate
  • Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus
  • Adaptable, proactive, and eager to support evolving team and business needs

Benefits

  • Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
  • Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
  • Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
  • Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
  • Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
  • Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.

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