• Execute and manage day-to-day financial transactions, including accounts payable, accounts receivable, collections, and expense reimbursements. • Support HR operations including HR systems and data management, on-boarding and off-boarding procedures, IT support, and executing company-wide policies. • Collaborate with vendors to resolve payment discrepancies and ensure timely processing of invoices. • Identify areas for process improvement and efficiency. Build relationships of trust with members across teams.

• Journal entries and supplier invoice posting. • Payroll and freelance accounting. • Withholding tax (IRPF) management. • Accounting provisions and intercompany transactions. • Bank reconciliations and cashbook updates. • Supplier, employee, and freelance payment processing. • Marcus Evans & Linguarama invoice submissions. • Weekly Cash Report preparation. • Barcelona invoicing preparation and client distribution. • Invoice review, validation, and import into SAGE. • Customer payment follow-up and debt collection. • Weekly Aged Debtors Report. • Income reports for Madrid and Barcelona. • Monthly P&L and Latest Debtor List. • Quarterly VAT, Low-Cost Teachers, and freelance hours reporting. • Monthly Stat Pack preparation. • Quarterly VAT (Form 303), payroll (Form 111) and rental (Form 115) returns. • Agencia Tributaria notifications management. • Spanish National Statistics (INE) surveys: CIS & EEE. • Statutory accounting books and annual financial statements for the Spanish Commercial Registry. • Annual group recharge accounting and Stat Pack for Corporate Income Tax filing. • Internal and external audit coordination and documentation.

• Act as a "Finance Engineer" for business leaders, translating complex operational drivers into automated reporting metrics to help them make better strategic decisions • Architect long-range forecasting models and engines that go beyond static spreadsheets, using AI to simulate "what-if" scenarios • Build and maintain the code-based systems that power our finance engine, leveraging AI to write, debug, and optimize complex SQL and Big Query workflows • Partner with the Sales and Media teams to engineer high-leverage Go-To-Market strategies and design automated frameworks to track sales velocity and customer acquisition costs

Role Description Are you passionate about making a difference in patients’ lives while navigating the dynamic world of healthcare finance? Do you thrive in a fast-paced environment, providing exceptional support and clarity to those in need? If so, NIVA Health invites you to apply for our fully-remote Patient Financial Coordinator role! As a Patient Financial Coordinator (PFC), you will set the tone for a positive patient financial experience—ensuring clarity, consistency, and kindness in every interaction while upholding our Core Values: Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity. - Serve as the primary point of contact for patient financial communications. - Clearly explain insurance benefits, deductibles, copayments, coinsurance, and out-of-pocket responsibilities. - Contact patients prior to or following services to discuss financial responsibility and collect payments. - Establish and monitor patient payment plans; assist with billing questions and clarify EOBs or statements. - Document all financial communications and transactions in the appropriate systems. - Review patient eligibility, estimate financial responsibility, and collect payments up front when appropriate. - Proactively help reduce bad debt through timely patient outreach. - Support Revenue Cycle Management by assisting with insurance eligibility verification, prior authorizations, claim status, payment posting, and special projects. - Consistently deliver compassionate customer service to patients, referral sources, and internal teams. - Maintain strict confidentiality and HIPAA compliance at all times. Qualifications - Have a high school diploma or equivalent (required). - Bring at least 2 years of experience in healthcare revenue cycle or a medical office setting. - Understand U.S. medical insurance terminology — including Medicare, Medicaid, and commercial insurers. - Demonstrate excellent customer service skills and professional phone etiquette. - Communicate clearly and empathetically, translating complex financial or insurance topics into patient-friendly language. - Are highly organized, detail-oriented, and comfortable managing multiple priorities. - Are proficient with Microsoft Office and, ideally, EMRs/practice management systems. - Embrace and promote NIVA Health’s Core Values in every interaction. Requirements - Bonus Points If You: - Have 3+ years of experience in patient financial services or medical billing. - Are experienced in collecting patient balances in a clinic, hospital, or specialty care environment. - Have worked with wound care or similar healthcare specialties (not required). - Have experience using payment processing and revenue cycle systems. Key Performance Indicators (KPIs) - Exceptional patient financial experience and satisfaction. - Upfront collections and reduction of accounts receivable. - Accurate documentation of financial interactions. - Compliance with regulatory and organizational standards. - Support of revenue cycle initiatives that improve cash flow/efficiency. Benefits - Pay: $1,500 per month - Work Schedule: US Eastern Timezone (Monday-Friday) - Location: Fully Remote Company Description At NIVA Health, you’re empowered to make a meaningful impact on patients—helping them navigate healthcare costs with compassion and confidence. We celebrate achievement, invest in your continued growth, and foster a collaborative and positive team environment.