• Assist clients and broker partners by being the first point of contact on service needs and issues • Handle a diverse range of brokerage questions spanning multiple business functions, including account services, trading, transfers, funding, and operations. • Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include order entry, account maintenance, fund distributions, cash and stock journals, and other operational processing tasks. • Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams. • Assist customers with basic technical requests, including API usage questions, platform navigation, workflow guidance, and troubleshooting support. • Support ad hoc projects and operational initiatives as assigned by management

• Own end-to-end case coordination • Act as the operational backbone linking law firms, insurance carriers, and medical experts • Manage a high-volume, multi-channel queue of active cases across email, phone, and portal • Handle invoicing, scheduling, and coordination • Build or repair trackers and processes that keep everything moving • Ensure successful case management, allowing founders to focus on growth

Role Description A founder-led, tech-enabled legal-medical services company is looking for a Client Services Manager to own end-to-end case coordination and act as the operational backbone linking law firms, insurance carriers, and medical experts. - Work From Anywhere in LATAM or the Philippines - Work Schedule: Eastern Time | 9:00 AM – 5:00 PM ET, 100% overlap required (Monday–Friday) - Compensation Range: $3,000 - $3,500 USD/month based on experience - The business is early-stage and lean, where one person owns broad operational scope and effectively runs their own workflow like a mini-GM. - Transactions are high-dollar and high-stakes, the audience is legal and medical professionals, and the culture rewards ownership, precision, and resourcefulness over rigid process. - Day-to-day, this role owns a high-volume, multi-channel queue of active cases across email, phone, and portal; manages invoicing, scheduling, and coordination; and builds or repairs the trackers and processes that keep everything moving. - Success means the founders no longer have to chase confirmations or invoices — they fully trust that day-to-day case management is handled, freeing them to focus on growth. Qualifications - 4+ years owning a high-volume queue of cases, accounts, or client relationships end-to-end in a B2B services environment - Proven experience managing high concurrent volume across multiple channels (email, phone, client portal) - Hands-on ownership of money-adjacent workflows (invoicing, billing, or claims/case financial coordination) under zero-defect accuracy requirements - Track record of building or repairing a tracker, SOP, checklist, or workflow process from scratch - Proficiency with Excel and Outlook plus at least one CRM, case-management, or client-portal system - C1+ English (CEFR) — written and spoken at near-native, mastery level for direct communication with US attorneys and medical professionals - Availability to work 9:00 AM – 5:00 PM ET with 100% overlap Requirements - Domain exposure to medicolegal, legal services, IME, medical records, insurance, or claims coordination - Experience at an early-stage startup or lean, founder-led services business with broad individual operational ownership - Experience coordinating directly between external professional stakeholders (law firms, medical providers, insurance carriers) - Demonstrated ability to rapidly learn bespoke or proprietary internal tools and systems - Documented promotions or expanding scope within a single organization Benefits - Competitive Salary: Based on experience and skills - Remote Work: Fully remote—work from anywhere - Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting - Generous PTO: In accordance with company policy - Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees - Direct Mentorship: Guidance from international industry experts - Learning & Development: Ongoing access to resources for professional growth - Global Networking: Connect with professionals worldwide Company Description Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years.

Role Description This is a senior leadership opportunity to shape and deliver our regional fundraising strategy across Scotland. As Head of Regional Fundraising, you’ll lead a high-performing team and drive sustainable income growth across a diverse portfolio from community and regional partnerships to flagship campaigns and events. You’ll play a critical role in strengthening Marie Curie’s presence across Scotland, building meaningful relationships with supporters, corporates, and communities, while contributing to a multi-million-pound fundraising budget. - Lead and deliver an ambitious regional fundraising strategy across Scotland - Drive income growth and maximise return on investment across multiple income streams - Build and lead a high-performing regional fundraising team, coaching and developing talent - Develop strong partnerships with communities, supporters, and corporate stakeholders - Oversee significant budgets, ensuring strong financial management and forecasting - Champion fundraising at a senior level within the Scottish leadership team - Grow and strengthen a regional volunteering network Qualifications - Proven experience leading fundraising or commercial income growth - A strong track record of developing and leading high-performing teams - Strategic thinking combined with hands-on operational delivery - Experience managing budgets, forecasting and performance metrics (KPIs) - Excellent relationship-building skills with internal and external stakeholders - Confidence influencing and representing at senior level - A collaborative approach, with the ability to work cross-functionally Requirements - As part of your online application, you will be asked for a CV and supplementary details. - Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. - Close date for applications: Monday 13th July 2026 - We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications. - Salary: £45,000 - £50,000 - Contract: Full time - Based: Homebased role in Scotland – expected travel Benefits - Flexible working. We’re happy to discuss flexible working at the interview stage. - 25 days annual leave (exclusive of Bank Holidays) - Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) - Loan schemes for bikes; computers and season tickets - Continuous professional development opportunities. - Industry-leading training programmes - Wellbeing and Employee Assistance Programmes - Enhanced bereavement, family friendly and sickness benefits - Access to Blue Light Card membership - Subsidised Eye Care