• Curriculum Development for Ledgebrook University Create comprehensive training materials (presentations, manuals, video conferencing, and in-person sessions) for new and current underwriting staff to improve underwriting skills, system proficiency and compliance knowledge. • Expand and grow content for e-learning, virtual instructor-led training, and in-person workshops. • Update training materials regularly to reflect changes in appetite and internal software/systems. • Collaborate within the Underwriting Excellence team to determine training, technology, and process improvement needs. • Ensure adherence to internal underwriting guidelines and external regulatory requirements. • Coordinate and schedule virtual onboarding and training sessions for new hire UWs with LBU Officer, subject matter experts and other identified stakeholders. • Manages all aspects of in-person workshops (Road Shows), including but not limited to site selection, budget oversight, and execution of on-site logistics. • Promotion of upcoming training opportunities and workshops to employees to ensure high participation. • Facilitates training on insurance appetite and company-specific systems. • Assist in onboarding new hires, providing necessary training, and ensuring compliance. • Maintaining, tracking, and updating employee training records. • Collaborate within the UW Excellence Team to identify skill gaps, performance issues, and training needs within the Underwriting team. • Regularly seeking and acting on feedback from trainees and stakeholders.

Title: Commercial Title Officer / Commercial Underwriter (Hybrid/Remote US) Location: Illinois United States Job ID R056298 Category Title Employment Type Full Time Job Description: Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Leverage your passion for research, real estate law, and risk analysis to help drive complex commercial real estate transactions from contract to close. First American is seeking a Commercial Title Officer / Commercial Underwriter to join our growing Commercial team. In this role, you will support and underwrite a broad range of commercial real estate transactions, including high-liability multi-site and national deals. You will play a critical role in analyzing title risk, reviewing transaction documentation, issuing underwriting guidance, and partnering with customers and internal teams to deliver exceptional commercial title solutions. This position offers the opportunity to work in a collaborative, fast-paced environment while leveraging industry-leading technology, underwriting expertise, and escrow partnerships to transform the commercial real estate experience one transaction at a time. This role is based in Houston, TX and operates in a hybrid environment for local candidates. Remote candidates outside the Houston area are also encouraged to apply. What You’ll Do - Perform and review complete title searches for commercial transactions ranging from single-site properties to complex national portfolios and multi-state transactions - Analyze records including liens, judgments, easements, surveys, legal descriptions, and vesting documents to determine ownership, identify risks, and verify title conditions - Provide underwriting support, counsel, and authorization related to the issuance of commercial title insurance commitments, endorsements, guarantees, and policies - Utilize underwriting standards and delegated authority guidelines to evaluate and underwrite title risk - Properly price commitments, endorsements, policies, and guarantees using appropriate schedules of fees and charges - Review and approve transaction documentation including deeds, operating agreements, corporate resolutions, entity documents, and settlement-related materials - Select appropriate commitment and policy language for standard and extended coverage transactions - Provide guidance and support to internal teams regarding underwriting decisions, settlement services, and title resolution strategies - Collaborate with attorneys, customers, lenders, and internal partners to resolve complex title matters and facilitate successful closings - Issue underwriting standards and guidelines in accordance with established company processes - Support national commercial transactions and coordinate across multiple jurisdictions and stakeholders What You’ll Bring - 5+ years of commercial title and/or underwriting experience, including experience with complex commercial transactions - Strong understanding of commercial real estate law, title insurance, and settlement practices and procedures - Experience underwriting commercial deals and high-liability transactions preferred - Strong analytical and problem-solving skills with the ability to assess risk and develop practical solutions - Ability to navigate internal and external resources to gather information and resolve complex title issues - Excellent verbal and written communication skills with the ability to build strong internal and external relationships - Strong negotiation skills and ability to communicate difficult or complex information with professionalism and tact - Natural curiosity and attention to detail with a passion for researching and analyzing transaction history and title records - Ability to collaborate effectively while acting decisively in a fast-paced environment - Strong organizational skills with the ability to multi-task, prioritize, and manage deadlines effectively - Proficiency with Microsoft Office Suite and the ability to quickly adapt to new technologies and software applications ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Pay Range: $30.91 - $41.20 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Role Description The Regional Underwriting Manager is responsible for supporting the underwriting department in their day-to-day requirements while ensuring service level agreements are being maintained. The Regional Underwriting Manager provides solutions and assistance to loan level questions/escalations from the Underwriters, complex scenarios, and 2nd level mortgage reviews. Reporting directly to the VP of underwriting, the Regional Underwriting Manager will also assist in special projects as directed by management. Job Responsibilities - Provide individual Underwriter coaching, mentoring, and training on the expectations, processes, guidelines, system work (Encompass), etc., escalating questions as needed for clarification. - Serve as the primary point of contact for all questions, clarification, and instruction for Underwriters. - Ensure Underwriters understand, apply, and grow their knowledge base of guidelines, processes, and procedures at CCM. - Complete CTC reviews until Underwriters have earned lending authority. - Review the CR Lending Authority, ACES, Denial, Suspense, Failed, and 2nd Tier Review Pipeline reports daily. - Provide valid findings, training, and coaching issues weekly to the VP. - Complete at least 2 spot reviews per week on files not reviewed by another department/team (i.e. QC, CRUM, etc.). - Assist with the review of reports and findings regarding Underwriter quality as needed. - Manage the pipeline making sure loans for all areas are within SLA, and all loans placed in any external Underwriter status are for no more than 24 hours (for branch rebuttal, 72 hours). - Communicate all load balancing, designated underwriting assignments, and rush/priority reviews (VIP, Transition, etc.) to the Production Coordinators. - Assist with loan level production (underwriting, clearing conditions) based on staffing/volume needs. - Review and complete non-health/safety escrow holdbacks. - Review loan scenarios as needed/required. - Review post-closing/credit risk findings to identify and determine training needs. - Conduct new branch welcome calls and existing branch calls as needed (daily, weekly, monthly). - Report on Underwriter final bonus numbers; communicate to the VP. - Interview prospective Underwriters for hire. - Review and approve timecards and PTO requests. - Attend weekly meetings with the VP and Monthly National Underwriting department calls conducted by the SVP of Underwriting; hold bi-weekly team meetings with direct reports. Qualifications - Bachelor’s Degree or equivalent combination of education/experience. - DE, SAR and LAPP certifications are required; experience with USDA is a plus. - 5+ years of Mortgage Underwriting Experience (FHA, VA and Conventional) with agency guideline knowledge. - 5+ years of underwriting supervisory experience. - Encompass LOS experience. - Knowledge of ATR/QM requirements. - Knowledge of compliance and disclosure requirements. - Excellent communication and organizational skills. - Proficient in Microsoft Office Suite (Word, Excel and Outlook). Benefits - Competitive compensation plan. - Robust benefits package, including medical, dental, vision, and 401K. - Company-provided short-term disability. - Employee assistance program. - Wellness program.

• Analyze medical, personal and financial information to assess the overall risk to the organization in accordance with applicable standards and practices • In the event of non-standard decisions, negotiate with reinsurers to find solutions to obtain the best possible decision for our members, clients and partners • Communicate in writing or by phone with stakeholders • Help develop operational processes and modifications to the sector's computer systems • Make decisions and be able to justify them to members, clients and partners.