Munich Re Careers

Role Description Our Facultative Life Underwriting team plays a critical role in helping our clients navigate complex medical, non-medical, and financial risks with confidence. We are looking for an experienced, decisive, and client-focused underwriting professional who thrives in a collaborative, fast-paced reinsurance environment. This role is ideal for an underwriter who combines deep technical expertise with strong judgment, the ability to influence client outcomes, and a passion for delivering high-quality decisions. You will be a trusted partner to our clients and an ambassador for Munich Re in the market. Reporting into the 2nd VP, Underwriting Services you will: - Independently underwrite facultative life reinsurance cases, applying sound judgment to complex medical, non-medical, and financial risks. - Provide timely, high-quality underwriting decisions supported by clear rationale and consistent documentation. - Collaborate with clients and internal partners to resolve inquiries and support competitive outcomes. - Represent Munich Re professionally through client interactions and industry engagement. Your Role: - Using independent judgment with the manual as a guide only, medically, non-medically and financially evaluate facultative reinsurance applications for life insurance with competitive and quality decisions. - Recognize pertinent risk factors and understand insurable risk and financial justification to make strong decisions; ensure appropriate documentation to support these decisions. - Keep up with mortality trends and industry underwriting practices of both clients and competitors. Maintain current understanding of client’s personnel and their business practices. - Provide value-added services to clients including providing prompt responses to telephone inquiries, emailed questions. - Provide prompt handling of facultative new business and additional requirements. - Provide reasons for underwriting decision and explanation to client underwriter. Have the ability to defend and sell your decision so the client underwriter is confident when presenting the decision to the financial representative. - Represent and promote Munich Re with phone contact, at industry meetings, business travel to client’s offices, and participating on external reviews/audits. - Co-sign cases for team members. Qualifications - Bachelor’s Degree - 8+ years of life underwriting experience including direct life insurer preferably in the brokerage distribution market - Reinsurance underwriting experience preferred - Industry related designation (ALMI, FLMI, AALU, FALU, CLU) preferred - Strong knowledge of medical terminology, anatomy and physiology - Impaired/substandard risk experience - Ability to read electrocardiograms preferred - Strong medical, non-medical and financial risk assessment abilities - Aptitude for approving greater mortality risk assumptions and co-sign work of others - Ability to understand insurance contracts as well as legal process and various products offered in the US life market - Demonstrated client or agent face-to-face skills - Presentations or published article experience - Established demonstration of drive and initiative to improve processes and/or client perceptions - Participation on team projects required Benefits - Two options for your health insurance plan (PPO or High Deductible). - Prescription drug coverage (included in your health insurance plan). - Vision and dental insurance plans. - Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary. - Short and Long-Term Disability coverage. - Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children). - Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). - A robust 401k plan with up to a 6% employer match. - Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries. - Eligibility to receive a yearly bonus as a Munich Re employee. - A variety of health and wellness programs provided at no cost, including a gym fitness reimbursement. - Paid time off for eligible family care needs. - Tuition assistance and educational achievement bonuses. - A corporate matching gifts program that further enhances your charitable donation. - Paid time off to volunteer in your community.

Role Description We are seeking a compassionate and detail-oriented Customer Service Representative to join our team. The Customer Service Representative provides quality customer service to policyholders, agents, and lienholders by providing answers to customers inquiries and quotes. Focuses on an excellent experience for customers by displaying a knowledgeable, helpful, and positive attitude. - Deliver a personalized customer experience for incoming contacts with a professional and empathic voice, prioritizing the needs of each policyholder, agents, lenders, and strategic accounts, while developing thoughtful solutions and support for all lines of business. - Provide written communication when requested such as policy documents, paid receipts, lender verifications, and email follow-up. - Process transactions in an omni-channel environment (i.e. servicing via phones, chat, emails, etc.) for multiple lines of business and products. - Use multiple computer applications; scheduling system, policy management systems, and various tools to assist. - Maintain individual metrics in terms of performance and attendance, while demonstrating flexibility when it comes to shifts, upskilling, and skillsets based on business need. Requirements - This is a high-volume inbound call center role, with back-to-back customer contacts with scheduled breaks and lunches. - The position follows a remote schedule, with 100% of worktime working from home. - To be successful in this role, you must have a dedicated home office space that is free from distractions and outside noise, with the ability to connect to high-speed Ethernet. - Monday - Friday, ability to work any shift in the center, our operational hours are 8 am to 8 pm EST (full-time). - Candidates must be located in either Mountain Time Zone or Pacific Time Zone and will have a schedule of 9am - 6pm MST or 8am - 5pm PST. - Additional hours may be required during holidays and peak season. - Installation and usage of required equipment, including hardwiring into a router via ethernet cord. - Can meet required internet speeds based on department requirements. Qualifications - Ability to work effectively in a fast-paced, ever-changing environment, handling a high volume of work and supporting key corporate initiatives through independent work and multitasking. - High School Diploma or equivalent required. - Proficient in Microsoft Office and computer applications for servicing/quoting all products. - Proficient in utilizing knowledge management tools and resources. - Competencies: customer focus, ensures accountability, nimble learning, interpersonal savvy, situational adaptability, time management. - Reliable high-speed internet connection and a dedicated home office space that is quiet, private, and free from distractions. Benefits - Two options for your health insurance plan (PPO or High Deductible). - Prescription drug coverage (included in your health insurance plan). - Vision and dental insurance plans. - Short and Long Term Disability coverage. - Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children). - Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). - A robust 401k plan with up to a 5% employer match. - A retirement savings plan that is 100% company funded. - Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries. - Eligibility to receive a yearly bonus as a Munich Re employee. - Financial assistance for adoptions and infertility treatment. - Paid time off for eligible family care needs. - Tuition assistance and educational achievement bonuses. - A corporate matching gifts program that further enhances your charitable donation. - Paid time off to volunteer in your community.

Role Description Are you decisive, detail-oriented, and skilled at building relationships? Join our team as a Senior Client Company Underwriter, where you’ll partner with assigned client company underwriters to provide equipment breakdown coverage for new and renewal business. You’ll manage a diverse portfolio, evaluate and quote risks, and play a key role in maintaining a profitable reinsurance business. We are seeking a decisive, relationship-driven Senior Client Company Underwriter to support and grow our portfolio of Equipment Breakdown (EB) business. In this role, you will: - Partner closely with assigned client company underwriters to deliver tailored coverage solutions for both new and renewal business. - Underwrite a diverse book of business, evaluate risks, develop quotes, and manage client relationships to support profitable growth. - Serve as a mentor within the team and collaborate frequently with Engineering, Claims, the Client Integration Team (CIT), and other internal partners. Key Responsibilities - Renewal Management - Manage a portfolio of renewal accounts and work toward defined retention and profitability goals. - Review engineering reports, loss prevention insights, claims activity, and other relevant data early in the renewal cycle. - Engage clients to gather updated values, pricing expectations, and underwriting details. - Prepare quotes within binding authority and deliver them with supporting materials. - Document underwriting decisions and process bound business through internal systems. - New Business Underwriting - Identify and evaluate new business opportunities aligned with our growth objectives. - Review submissions, coordinate engineering assessments, gather missing information, and conduct prequalification. - Lead Collaborative Underwriting Review (CURe) discussions when needed. - Provide quotes and marketing materials, follow up with clients, and manage accepted accounts through issuance. - Market Knowledge & Client Expertise - Participate in training related to occupancies, products, and underwriting best practices. - Stay current on HSB-rated instructions and ensure accuracy for assigned client companies. - Expand knowledge to increase underwriting authority and technical expertise. - Client Engagement - Build and strengthen relationships through virtual meetings and onsite client visits. - Prepare for client meetings by reviewing account status, identifying issues, and planning discussion points. - Support retention and growth by aligning underwriting strategy with joint risk appetite. - Team Mentorship & Collaboration - Provide guidance to peers and client companies, sharing underwriting knowledge and offering training support. - Assist underwriters with sales call preparation and proposal development. - Foster a positive team culture and communicate performance or development observations to leadership. Qualifications - Bachelor’s degree in Business Administration, Risk Management, Finance, or equivalent experience. - 5+ years of underwriting experience preferred. - P&C, Mechanical, or Facilities Engineering experience is a plus. Requirements - Strong leadership, communication, and interpersonal abilities. - Excellent analytical, organizational, and decision-making skills. - Proven negotiation and sales capabilities. - Customer-focused mindset with the ability to navigate complex risk scenarios. - Knowledge of machinery, EB exposures, and related coverages. - Ability to mentor others and contribute to a collaborative, positive team environment. Benefits - Inclusive culture fostering diversity and empowerment. - Equal opportunity employer. - Reasonable accommodations for individuals with disabilities.

Role Description Munich Re Canada is seeking a senior, bilingual, client-focused underwriting consultant who will bring strong technical judgment, curiosity and a passion for underwriting to our team. This role combines production underwriting for our facultative business with client partnership, team mentoring and contributions to modernization initiatives that support consistent, efficient and forward-looking underwriting outcomes. - Assess and underwrite complex Life & Health facultative risks by applying sound medical, financial, occupational, avocational, and risk-selection judgment within established authority levels. - Deliver responsive, consultative support to clients by providing clear underwriting rationale, practical solutions and timely file management that strengthen long-term client relationships. - Contribute to underwriting modernization initiatives, including the effective use of data, automation, rules engines, digital evidence, and workflow tools to improve quality, consistency, and efficiency. - Mentor, coach and support underwriters through case consultation, co-signing, technical guidance, and knowledge sharing to build capability across the team. - Partner with cross-functional teams, including medical, claims, actuarial, pricing, reinsurance operation risk, compliance, and technology, as an underwriting subject matter expert in support of business priorities. - Monitor emerging risk trends, evolving sources of underwriting evidence, regulatory considerations, and market developments to support informed, consistent, and forward-looking risk selection. - Support continuous improvement by identifying opportunities to enhance underwriting guidelines, processes, client experience, controls, and training materials. Qualifications - Bachelor’s degree (or equivalent experience). - Industry designations preferred (FALU, FLMI), or a demonstrated commitment to ongoing technical and professional development. - 5+ years of Life & Health underwriting experience, including complex and facultative cases; Critical Illness or Disability underwriting experience is an asset. - Bilingual French/English (oral and written) is required. - Advanced knowledge of medical, financial, occupational, and avocational risk assessment, as well as insurance principles, contract provisions, and regulatory considerations relevant to underwriting decision-making. - Strong digital fluency, including comfort using underwriting platforms, data, automation, rules engines, workflow tools, and evolving sources of evidence to support consistent and efficient risk selection. - Excellent critical thinking, analytical judgment, and critical thinking skills, with the ability to synthesize complex information and provide clear, well-reasoned recommendations. - Strong relationship-building and influencing skills, with the ability to partner effectively with clients, underwriters, and cross-functional stakeholders. - Demonstrated ability to mentor, coach or provide technical guidance to others, with a commitment to knowledge sharing and team development. Benefits - An engaging and collaborative environment that promotes continuous learning and development. - A hybrid work environment that combines weekly in-office and remote days. - A great compensation package including annual company bonus. - Market leading company-paid flexible health and dental benefits, starting on your first day. - Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account. - Immediate participation in DC Pension Plan with an automatic employer contribution, plus optional company match. - Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days. - Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees. - Maternity, Parental & Adoption Leave top-up program. - Employee Referral Program, Recognition & Rewards Platform. Company Description As the world’s leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients. Our data, our technology, and our teams place us in a unique position to drive transformative change in the life insurance industry. We invest strategically in our world class talent, offering our employees a work experience that promotes professional development, innovation, and rewards high performance.

Role Description Munich Re Canada est à la recherche d’un(e) conseiller(ère) principal(e) en tarification bilingue, orienté(e) client, qui apportera un solide jugement technique, de la curiosité et une passion pour la tarification au sein de notre équipe. Ce rôle combine la tarification de production pour nos activités facultatives avec le partenariat client, le mentorat d’équipe et la contribution à des initiatives de modernisation appuyant des résultats cohérents, efficaces et tournés vers l’avenir. Le ou la candidat(e) retenu(e) sera à l’aise d’appliquer son expertise traditionnelle en tarification tout en adoptant de nouveaux outils, sources de données et capacités numériques qui soutiennent notre stratégie en tant que réassureur de premier plan. - Évaluer et tarifer des risques complexes en assurance Vie et Santé facultative en exerçant un jugement rigoureux quant aux risques médicaux, financiers, professionnels, liés aux activités de loisirs, et de sélection des risques, tout en respectant les limites d’autorité établies. - Offrir un soutien réactif et consultatif aux clients en fournissant des justifications claires, des solutions pratiques et une gestion efficace des dossiers afin de renforcer les relations à long terme. - Contribuer aux initiatives de modernisation de la tarification, notamment par l’utilisation efficace des données, de l’automatisation, des moteurs de règles, des preuves numériques et des outils de flux de travail pour améliorer la qualité, la cohérence et l’efficacité. - Encadrer, coacher et soutenir les tarificateurs par la consultation de cas, la cosignature, l’accompagnement technique et le partage des connaissances afin de développer les compétences de l’équipe. - Collaborer avec des équipes multidisciplinaires (médical, réclamations, actuariel, tarification, opérations de réassurance, gestion des risques, conformité et technologie) en tant qu’expert(e) en tarification. - Surveiller les tendances émergentes en matière de risques, l’évolution des sources d’information, les considérations réglementaires et les développements du marché afin de soutenir une sélection des risques éclairée et cohérente. - Appuyer l’amélioration continue en identifiant des opportunités d’optimisation des lignes directrices, des processus, de l’expérience client, des contrôles et du matériel de formation. Qualifications - Baccalauréat (ou expérience équivalente) - Désignations professionnelles de l’industrie (FALU, FLMI) préférées, ou engagement démontré envers le développement professionnel continu - Plus de 5 ans d’expérience en tarification Vie et Santé, incluant des cas complexes et facultatifs; une expérience en maladies graves ou en invalidité est un atout - Bilinguisme français/anglais (oral et écrit) requis - Connaissance approfondie de l’évaluation des risques médicaux, financiers, professionnels et liés aux activités de loisirs, ainsi que des principes d’assurance, des clauses contractuelles et des exigences réglementaires liées à la prise de décision en sélection des risques. - Grande aisance numérique, incluant l’utilisation de plateformes de tarification, de données, d’automatisation, de moteurs de règles, d’outils de flux de travail et de nouvelles sources de preuve - Excellentes capacités d’analyse, de réflexion critique et de jugement, avec aptitude à synthétiser des informations complexes et à formuler des recommandations claires et solides - Solides compétences relationnelles et d’influence, avec capacité à collaborer efficacement avec les clients, les tarificateurs et les parties prenantes - Expérience démontrée en mentorat, coaching ou encadrement technique, avec un engagement envers le partage des connaissances et le développement de l’équipe. Benefits - Un environnement collaboratif stimulant favorisant l’apprentissage continu - Un modèle de travail hybride combinant présence au bureau et télétravail - Un programme de rémunération compétitif incluant une prime annuelle - Des avantages sociaux flexibles (santé et dentaire) entièrement financés par l’employeur, dès le premier jour - Une allocation flexible pour un compte de dépenses santé et/ou bien-être - Participation immédiate à un régime de pension à cotisations déterminées avec contributions de l’employeur - Des congés généreux : vacances, journées personnelles, congés imprévus, jours fériés et fermetures anticipées - Programmes de formation et de développement, y compris accès illimité à LinkedIn Learning, aide à la formation et remboursement des frais professionnels - Programme de bonification des congés de maternité, parental et adoption - Programme de recommandation des employés et plateforme de reconnaissance

Role Description Munich Re Canada is seeking a senior, bilingual, client-focused underwriting consultant who will bring strong technical judgment, curiosity and a passion for underwriting to our team. This role combines production underwriting for our facultative business with client partnership, team mentoring and contributions to modernization initiatives that support consistent, efficient and forward-looking underwriting outcomes. - Assess and underwrite complex Life & Health facultative risks by applying sound medical, financial, occupational, avocational, and risk-selection judgment within established authority levels. - Deliver responsive, consultative support to clients by providing clear underwriting rationale, practical solutions and timely file management that strengthen long-term client relationships. - Contribute to underwriting modernization initiatives, including the effective use of data, automation, rules engines, digital evidence, and workflow tools to improve quality, consistency, and efficiency. - Mentor, coach and support underwriters through case consultation, co-signing, technical guidance, and knowledge sharing to build capability across the team. - Partner with cross-functional teams, including medical, claims, actuarial, pricing, reinsurance operation risk, compliance, and technology, as an underwriting subject matter expert in support of business priorities. - Monitor emerging risk trends, evolving sources of underwriting evidence, regulatory considerations, and market developments to support informed, consistent, and forward-looking risk selection. - Support continuous improvement by identifying opportunities to enhance underwriting guidelines, processes, client experience, controls, and training materials. Qualifications - Bachelor’s degree (or equivalent experience). - Industry designations preferred (FALU, FLMI), or a demonstrated commitment to ongoing technical and professional development. - 5+ years of Life & Health underwriting experience, including complex and facultative cases; Critical Illness or Disability underwriting experience is an asset. - Bilingual French/English (oral and written) is required. - Advanced knowledge of medical, financial, occupational, and avocational risk assessment, as well as insurance principles, contract provisions, and regulatory considerations relevant to underwriting decision-making. - Strong digital fluency, including comfort using underwriting platforms, data, automation, rules engines, workflow tools, and evolving sources of evidence to support consistent and efficient risk selection. - Excellent critical thinking, analytical judgment, and critical thinking skills, with the ability to synthesize complex information and provide clear, well-reasoned recommendations. - Strong relationship-building and influencing skills, with the ability to partner effectively with clients, underwriters, and cross-functional stakeholders. - Demonstrated ability to mentor, coach or provide technical guidance to others, with a commitment to knowledge sharing and team development. Benefits - An engaging and collaborative environment that promotes continuous learning and development. - A hybrid work environment that combines weekly in-office and remote days. - A great compensation package including annual company bonus. - Market leading company-paid flexible health and dental benefits, starting on your first day. - Flexible dollars provided by the company to put towards Health Spending Account and/or Wellness Spending Account. - Immediate participation in DC Pension Plan with an automatic employer contribution, plus optional company match. - Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days. - Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program and reimbursement for professional fees. - Maternity, Parental & Adoption Leave top-up program. - Employee Referral Program, Recognition & Rewards Platform.

Role Description We are seeking a highly motivated and experienced Specialty Claim Associate to join our Specialty Liability Claims team. In this remote role, you will tackle challenging Employment Practices Liability (EPL) claims, applying your expertise to address the evolving needs of the workplace. Members of our team deal with issues at the intersection of social and legal landscapes. Through collaborative efforts with external legal experts and our policyholders, you will play a key part in resolving sensitive claims, including those involving: - Workplace disputes - Discrimination - Harassment allegations Other products supported include: - Miscellaneous Professional Liability - Contractor’s Errors & Omissions - Cyber Liability Qualifications - College degree is required; Law degree is preferred. - At least 2+ years of Employment Practices Liability claims and litigated claims management. - Experience managing panel counsel, litigation guidelines, reviewing law firm billing. - Experience with other claims-made professional/management liability lines such as Miscellaneous Professional Liability, Contractor's E&O, D&O, Cyber Liability, preferred. Requirements - Strong working knowledge of Employment Practices Liability exposures and employment law concepts. - Complete accurate and timely coverage assessments and letters, liability and damage investigations, and evaluations of complex Employment Practices Liability insurance policies. - Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims. - Build and maintain productive relationships with internal and external customers, clients, underwriters & agents. - Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management. - Strong interpersonal skills with the ability to interact and build relationships with all levels of internal and external contacts. - An aptitude for evaluating, analyzing, and interpreting technical information; sound critical thinking and decision making skills. - Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally. - Flexibility and willingness to work in a fast-paced, rapidly changing environment; excellent organization and time management skills. Benefits - We see Diversity and Inclusion as a solution to the challenges and opportunities all around us. - Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. - We strive to provide a workplace where all of our colleagues feel respected, valued, and empowered to achieve their very best every day. - We recruit and develop talent with a focus on providing our customers the most innovative products and services.

Role Description The Programs Business Development Manager is responsible for driving new business and managing strategic relationships with program administrators. The role focuses on MGAs, MGA aggregators, brokerage firms with delegated authority practices, and program managers serving the public sector. - Accountable for profitable growth through new client acquisition, cross-sell within existing accounts, and strategic account planning. - Build executive-level relationships and partner across internal teams to deliver tailored solutions. - Shape go-to-market strategies that align client priorities with HSB’s growth objectives. - Ensure consistency and customer-centric focus on placement of program opportunities. Key Responsibilities Business Development: - Prospect for growth opportunities with new and existing program administrators, including cross-selling HSB products and expanding distribution. - Maintain an accurate pipeline and advance opportunities from initial engagement through solution design, negotiation, and contract execution. - Coordinate program placement with Client Integration Teams for our white-label embedded products reinsured through our client carrier relationships. - Act as the primary liaison with our Primary and Surplus (P&S) teams for standalone programs written on HSB paper. - Represent Custom Risk Solutions at conferences, client events, and speaking engagements as a market-facing subject matter expert. - Stay current on HSB offerings and develop tailored solutions that combine insurance, engineering, technology, and risk management capabilities. Relationship Management - Serve as the primary relationship owner for program administrator accounts and build strong relationships with C-suite and other key decision-makers. - Develop a deep understanding of each client’s strategy, operations, priorities, and challenges to create account plans aligned with their needs and HSB’s value proposition. - Partner with P&S and Broker Relationship Leaders of the broader Global Specialty Insurance (GSI) organization on client management and business development opportunities involving major broker relationships. - Lead cross-functional teams in communicating client strategies and coordinating tailored solutions. Qualifications - 7+ years of experience in a client-facing role within the insurance industry, with a significant portion spent in the programs space. - Proven business development experience, including prospecting, solution design, deal negotiation, and contract execution. - Experience managing strategic client relationships and delivering profitable growth. - Experience leading cross-functional teams in account management or client-focused solution selling roles. - Bachelor’s degree required or equivalent work experience; Master’s degree preferred. Knowledge & Skills Knowledge: - Deep understanding of the specialty property & casualty (P&C) insurance market, particularly in segments such as MGAs, E&S, programs, and Lloyd’s. - Solid grasp of commercial and personal lines specialty products, including equipment breakdown, cyber, EPLI, service line, and home appliance coverage. - Familiarity with value-added services in insurance, including risk management, engineering services, and technology-based solutions. Skills: - Strong consultative sales skills with the ability to identify client needs and tailor complex insurance and risk management solutions. - Strong relationship management skills, with demonstrated ability to build executive-level client relationships across complex organizations. - Strategic thinking and account-planning skills, with the ability to align client objectives to growth opportunities. - Strong cross-functional leadership and collaboration skills in developing and delivering client solutions. - Outstanding communication and presentation skills, capable of articulating complex insurance solutions in a compelling way to varied stakeholders. - Proficiency in CRM tools (e.g., Salesforce/Grand Central) for managing pipelines, tracking engagements, and reporting on business development activities. Benefits - Health insurance coverage. - Employee wellness program. - Life and disability insurance. - Retirement savings plan. - Paid holidays and paid time off (PTO).

Role Description The Head of Portfolio Underwriting leads a group of Underwriters and collaborates with Product Managers for guidance on product directives and execution of client initiatives. This role is accountable for the profitable growth of all Alternative Markets Portfolio business. The role works with the Alternative Markets Leadership Team, Product Management and Group Corporate Underwriting (GCU) to implement and communicate underwriting policies and procedures and provide underwriting expertise to the Portfolio Underwriting staff for all product offerings. Ensures policies, procedures and insurance documentation are compliant with established corporate, regulatory, and legal requirements. This role requires close collaboration with internal stakeholders to communicate HSB’s value proposition, ensure strong product performance, and deliver excellent client experience. The Head of Underwriting will have underwriting binding authority via their letter of authority. Key Responsibilities - Lead, develop, and retain a high-performing underwriting team through coaching, performance management, and talent development - Establish clear expectations for portfolio ownership, monitoring cadence, client engagement, and documentation standards - Set portfolio growth targets and partner with leadership, Finance, and stakeholders to execute product-specific growth strategies - Own delivery of portfolio financial results including growth, profitability, and underwriting gains - Analyze portfolio performance to identify opportunities, risks, and emerging trends impacting pricing and underwriting strategy - Provide underwriting expertise, guidance, and escalation support for complex risks, referrals, and coverage decisions - Ensure adherence to underwriting guidelines, regulatory requirements, and internal governance standards - Drive continuous improvement across underwriting processes, systems, and portfolio execution - Partner with Product Managers and internal stakeholders to influence product strategy and investment decisions - Lead change management initiatives related to product, process, and technology enhancements Qualifications - Bachelor’s degree or equivalent work experience in Business Administration, Risk Management, Marketing, Product Management, or a related field - 7+ years of underwriting or relevant insurance experience, preferably with commercial or property exposure - Experience in portfolio management, underwriting strategy, or product-driven insurance environments - Demonstrated experience leading and developing teams with strong mentoring and leadership capabilities - Strong analytical and financial acumen with experience managing P&L and influencing business results - Experience driving strategy and execution in a complex insurance or product environment - Advanced degree or professional designation (e.g., CPCU) preferred Knowledge & Skills - Strong interpersonal and relationship management skills - Ability to influence stakeholders and present effectively to executive-level audiences - Customer-centric mindset with strong understanding of client needs and expectations - Strategic thinker with the ability to drive innovation and continuous improvement - Strong decision-making and problem-solving skills in complex underwriting environments - Ability to collaborate cross-functionally and drive organizational alignment - Strong communication skills (verbal and written) with ability to tailor messaging to different audiences - Highly proactive with strong initiative and ability to manage ambiguity - Ability to translate data-driven insights into actionable underwriting strategies - Strong organizational awareness and ability to navigate and influence complex organizations Benefits - The salary range for this position is $177,000 - $280,000, plus opportunity for company bonus. - The company provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Role Description The Head of Portfolio Underwriting leads a group of Underwriters and collaborates with Product Managers for guidance on product directives and execution of client initiatives. This role is accountable for the profitable growth of all Alternative Markets Portfolio business. The role works with the Alternative Markets Leadership Team, Product Management and Group Corporate Underwriting (GCU) to implement and communicate underwriting policies and procedures and provide underwriting expertise to the Portfolio Underwriting staff for all product offerings. Ensures policies, procedures and insurance documentation are compliant with established corporate, regulatory, and legal requirements. This role requires close collaboration with internal stakeholders to communicate HSB’s value proposition, ensure strong product performance, and deliver excellent client experience. The Head of Underwriting will have underwriting binding authority via their letter of authority. Key Responsibilities - Lead, develop, and retain a high-performing underwriting team through coaching, performance management, and talent development - Establish clear expectations for portfolio ownership, monitoring cadence, client engagement, and documentation standards - Set portfolio growth targets and partner with leadership, Finance, and stakeholders to execute product-specific growth strategies - Own delivery of portfolio financial results including growth, profitability, and underwriting gains - Analyze portfolio performance to identify opportunities, risks, and emerging trends impacting pricing and underwriting strategy - Provide underwriting expertise, guidance, and escalation support for complex risks, referrals, and coverage decisions - Ensure adherence to underwriting guidelines, regulatory requirements, and internal governance standards - Drive continuous improvement across underwriting processes, systems, and portfolio execution - Partner with Product Managers and internal stakeholders to influence product strategy and investment decisions - Lead change management initiatives related to product, process, and technology enhancements Qualifications - Bachelor’s degree or equivalent work experience in Business Administration, Risk Management, Marketing, Product Management, or a related field - 7+ years of underwriting or relevant insurance experience, preferably with commercial or property exposure - Experience in portfolio management, underwriting strategy, or product-driven insurance environments - Demonstrated experience leading and developing teams with strong mentoring and leadership capabilities - Strong analytical and financial acumen with experience managing P&L and influencing business results - Experience driving strategy and execution in a complex insurance or product environment - Advanced degree or professional designation (e.g., CPCU) preferred Knowledge & Skills - Strong interpersonal and relationship management skills - Ability to influence stakeholders and present effectively to executive-level audiences - Customer-centric mindset with strong understanding of client needs and expectations - Strategic thinker with the ability to drive innovation and continuous improvement - Strong decision-making and problem-solving skills in complex underwriting environments - Ability to collaborate cross-functionally and drive organizational alignment - Strong communication skills (verbal and written) with ability to tailor messaging to different audiences - Highly proactive with strong initiative and ability to manage ambiguity - Ability to translate data-driven insights into actionable underwriting strategies - Strong organizational awareness and ability to navigate and influence complex organizations Benefits - The salary range for this position is $177,000 - $280,000, plus opportunity for company bonus. - The company provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).