• Understands and effectively communicates complex scientific information • Develops and implements strategic region-level business plans • Collaborates cross-functionally with internal stakeholders (e.g., Marketing, Market Access, Medical, Operations, Compliance) • Drives innovative, accountable, and entrepreneurial approaches to business challenges • Demonstrates strong organizational and time management skills • Exhibits a strong commitment to customer experience and standards of excellence • Applies strong business acumen to inform decision-making • Demonstrates high integrity and adherence to compliance standards • Demonstrates adaptability and effectiveness in fast-paced, dynamic, and collaborative environments

• Directly manage and nurture an established partnership to enable our partners’ success, increase theirs - and their customers’ - adoption of Tekmetric, strengthen our relationship, and execute on our overall sales strategy • Evaluate the strategic and economic impact of potential opportunities with the partners and prioritize your efforts based on impact • Run point on all aspects of deal execution, from deal structuring to negotiating and legal contracting • Collaborate internally with key stakeholders including marketing, sales, product, and more • Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well • Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models

• Directly report to the Senior Director, Account Management • Manage the growth, training, career development and performance of up to eight Account Managers, within our SMB and Commercial segments (primarily based in the EMEA region) • Report and own the weekly, monthly and quarterly forecast of your direct reports • Foster an environment of sales excellence by having fun, learning and enabling your team to achieve their goals • Lead from the front with honesty, integrity, grit and passion • Develop reps by identifying strengths and weaknesses and build sustainable teams • Work cross-departmentally to solve problems, both inside and outside of your lane • Take ownership of and identify core problems and hard challenges • Take ownership for mistakes and drive home solutions • Partner with Customer Success, as well as other key functions to drive adoption, retention and growth within our customer base

• Manage assigned client relationships • Oversee accounting functions and deliver accurate financial reporting • Ensure all contractual obligations are met including scope, timelines, and billable hours • Deliver accurate month-end reporting, analysis, and General Ledger reviews • Manage and track project revenue, budgets, and contractual commitments • Delegate work to Junior Account Managers and Support Center resources and verify accuracy and timeliness • Provide proactive client communication and manage expectations • Identify risks, discrepancies, and improvement opportunities through GL review and project oversight • Mentor and train Junior Account Managers through coaching and feedback • Maintain accurate, compliant timekeeping for all billable and non-billable work • Protect client confidentiality and adhere to company policies and standards