ReWorks Solutions logo
ReWorks Solutions

Building quality global teams that drive efficiency and results

Healthcare Operations Specialist

OperationsOperationsFull TimeRemoteMid LevelTeam 201-500Since 2024H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

2 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Healthcare Operations Specialist

ReWorks Solutions

Role Description We are seeking a detail-oriented Healthcare Operations Assistant to support the day-to-day administrative and operational functions of a healthcare organization. This role requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. - Managing patient intake and onboarding processes - Coordinating insurance verifications and authorizations - Supporting medical billing and claims administration - Maintaining accurate client documentation and electronic records - Ensuring compliance with company policies, payer requirements, and regulatory standards - Performing quality assurance reviews and auditing documentation - Scheduling appointments and coordinating clinician calendars - Providing administrative support to clinical and operational teams - Communicating professionally with families, providers, and insurance companies - Maintaining confidentiality and HIPAA compliance - Identifying process improvements and supporting operational efficiencies - Assisting across multiple departments as business needs evolve - Assisting with patient, provider, and referral coordination - Maintaining accurate records and documentation - Monitoring workflows and following up on outstanding tasks - Assisting with reporting, data entry, and process improvements Qualifications - Previous experience in healthcare administration, ABA administration, medical administration, or a similar operational environment is an advantage - 2+ years of administrative or operations experience, preferably in healthcare - Experience in one or more of the following: - Intake Coordination - Medical Billing - Insurance Authorizations - Quality Assurance - Compliance - Office or Practice Administration - Client Services or Patient Coordination - Strong administrative and organizational skills - Excellent attention to detail and accuracy - Ability to prioritize multiple tasks and work independently - Excellent written and verbal English communication skills - Proficiency with Microsoft Office and web-based systems - Experience working with electronic medical records (EMR) or healthcare software is advantageous - Experience within the ABA or behavioural healthcare industry is highly desirable - Strong understanding of healthcare terminology and workflows - Highly organized with strong attention to detail - Proficient in Microsoft Office (Excel, Word, Outlook) and Google Workspace Ideal Candidate - Highly organized and process-driven - Adaptable and comfortable wearing multiple hats - A proactive problem solver - Able to learn new systems and processes quickly - Customer-focused with excellent interpersonal skills - Calm under pressure and able to manage changing priorities - Passionate about supporting clinical teams and delivering an exceptional client experience Benefits - Opportunity to become part of a growing ABA organization where operational excellence is highly valued - Chance to develop skills across multiple functions - Work alongside experienced professionals - Contribute to improving the lives of children and families through exceptional operational support - Comfortable working U.S. hours - Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

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