• Own product strategy, roadmap, and lifecycle management for liquid handling and dispensing products including identifying unmet market needs, new concept development, product positioning and developing associated business cases to execute against • Serve as the subject matter expert for liquid handling workflows, application requirements, and customer use cases to ensure customer success • Gather and synthesize voice-of-customer insights from scientists, automation engineers, lab managers, commercial teams, and strategic partners • Partner with engineering and applications teams to make effective tradeoff decisions across performance, usability, reliability, integration, cost, and timeline • Conduct competitive analysis and track relevant market, technology, and customer trends in life sciences and lab automation • Support product launches through positioning, messaging, training, and go-to-market collaboration with marketing and sales • Drive alignment across internal stakeholders and help connect technical product details to broader customer and business value

• Adhering to all HealthStream security policies, procedures, and assigned training • Create confidence, clarity, and customer connection for all product stakeholders • Create and manage strategy for one or more products within the context of the overall product family and organizational priorities • Grow sales and revenues for assigned products • Conduct research to fully understand the competitive environment, market share and financial performance and report internally on this analysis • Lead a shared understanding of target customers, markets, buyer and user personas • Serve as the face of the product across the company, directing organization-wide initiatives and leading the product launch process • Assure accurate and complete understanding of products through routine internal training and other forms of internal and external communication • Identify, resolve, and monitor customer and product issues with the assistance of client services support • Assist in the development and execution of sales plans • Produce well-researched and well-founded product pricing and appropriate incentive/discounts • Prioritize the production of marketing materials and sales-supporting activities • Identify marketing opportunities such as professional conferences and other events that provide access to potential customers • Champion the customer experience and product vision, plan and execute the product roadmap • Use data effectively to drive a comprehensive understanding of the customer, product and process • Publish product artifacts on key features or topics to ensure clarity and organizational alignment on direction • Lead one or more development teams through the grooming and sprint planning process, establishing clear priorities and requirements • Develop an integrated plan for development, sales and client success teams to ensure that all aspects of the product experience are world class • Foster a learning culture through active customer discovery, proof-of-concepts and continuous improvement • Research and evaluate potential new partnerships and other external opportunities • Make recommendations for future new partnerships and manage product enhancements with existing partners • Conduct negotiations with partners to finalize business relationships and contracting • Manage the ongoing relationships with existing partners, including gaining a deep understanding of their business • Drive greater ecosystem value by creating offerings that are integrated across HealthStream product lines

• Act as a strategic advisor to Product Managers within Teal Drones, FlightWave, Blue Ops, Apium, and other teams. • Aid them in defining and executing their individual product roadmaps while ensuring alignment with the broader Red Cat vision. • Create, maintain, and evangelize standardized Product Development practices across the entire Red Cat family. • Develop and implement a common set of processes, templates, and tools (e.g., PRD templates, gate review structures, and NPI checklists) to drive consistency and quality. • Support Red Cat leadership by building and maintaining integrated master schedules and timelines. • Consolidate milestones from all subsidiaries to provide a single, transparent view of the portfolio’s progress, risks, and dependencies. • Identify opportunities to leverage common tools and platforms across subsidiaries to reduce redundancy and accelerate time-to-market for air and maritime systems. • Lead the "Global Product Development" onboarding for newly acquired companies, integrating their existing workflows into the standardized Red Cat framework.

• Take standardized practices and templates (Phase-Gate, NPI, PRDs) designed by the Senior Global PM and tailor their application to specific subsidiary engineering sprints. • Serve as a hands-on advisor to Product Managers at Teal, FlightWave, Blue Ops, Apium or others helping them navigate technical blockers and resource constraints. • Proactively identify opportunities for "shared wins"—such as integrating a sensor suite developed by Teal Drones into a FlightWave airframe—to reduce redundant R&D costs. • Own the mid-level project milestones that feed into the Red Cat Integrated Master Schedule (IMS), ensuring data accuracy and timeline integrity. • Lead the preparation for critical "Phase-Gate" reviews, ensuring subsidiary teams have the necessary documentation and validation ready for executive approval. • Provide guidance and task delegation to the Associate Product Manager (Global Support) to ensure reporting and research tasks are completed on time.