Because every patient deserves the best developed workforce.
Senior Product Manager
Location
Tennessee
Posted
11 days ago
Salary
$101.1K - $131.4K / year
Seniority
Senior
Job Description
Senior Product Manager
HealthStream
• Adhering to all HealthStream security policies, procedures, and assigned training • Create confidence, clarity, and customer connection for all product stakeholders • Create and manage strategy for one or more products within the context of the overall product family and organizational priorities • Grow sales and revenues for assigned products • Conduct research to fully understand the competitive environment, market share and financial performance and report internally on this analysis • Lead a shared understanding of target customers, markets, buyer and user personas • Serve as the face of the product across the company, directing organization-wide initiatives and leading the product launch process • Assure accurate and complete understanding of products through routine internal training and other forms of internal and external communication • Identify, resolve, and monitor customer and product issues with the assistance of client services support • Assist in the development and execution of sales plans • Produce well-researched and well-founded product pricing and appropriate incentive/discounts • Prioritize the production of marketing materials and sales-supporting activities • Identify marketing opportunities such as professional conferences and other events that provide access to potential customers • Champion the customer experience and product vision, plan and execute the product roadmap • Use data effectively to drive a comprehensive understanding of the customer, product and process • Publish product artifacts on key features or topics to ensure clarity and organizational alignment on direction • Lead one or more development teams through the grooming and sprint planning process, establishing clear priorities and requirements • Develop an integrated plan for development, sales and client success teams to ensure that all aspects of the product experience are world class • Foster a learning culture through active customer discovery, proof-of-concepts and continuous improvement • Research and evaluate potential new partnerships and other external opportunities • Make recommendations for future new partnerships and manage product enhancements with existing partners • Conduct negotiations with partners to finalize business relationships and contracting • Manage the ongoing relationships with existing partners, including gaining a deep understanding of their business • Drive greater ecosystem value by creating offerings that are integrated across HealthStream product lines
Job Requirements
- Bachelor’s degree in related field preferred
- 5 or more years in a product management or related role
- Software development lifecycle, Software as a Service experience strongly preferred
- Experience with continuing education management software or similar strongly preferred
- Experience with services, APIs and AI strongly preferred
- Excellent written, verbal, and presentation skills
- Ownership mentality, willing to lead through ambiguity and own performance
- Curiosity and a desire to hear opinions and ideas that challenge your own
- Plans and executes own activities with generally-defined goals and minimal supervision
- Manages activities for multiple concurrent and complex projects with the appropriate prioritization and focus
- Works within a multi-disciplinary and cross-functional team with respect towards others
- Appropriately influences cross-functional team members without formal authority or management control
- Establishes high level of trust and credibility internally, with business partners, and with customers
Benefits
- Competitive Compensation & Bonuses
- Comprehensive Insurance Plans
- Mental and Physical Health Support
- Work-from-home flexibility
- Fitness Center Reimbursements
- Streaming Good time off for volunteering
- Wellness workshops
- Buddy Program for new HealthStreamers
- Collaborative work environment
- Career growth opportunities
- Continuous learning opportunities
- Inspiring workspaces to collaborate and connect with other HealthStreamers
- Free employee parking at our Resource Centers in Nashville and San Diego
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