• Adhering to all HealthStream security policies, procedures, and assigned training • Create confidence, clarity, and customer connection for all product stakeholders • Create and manage strategy for one or more products within the context of the overall product family and organizational priorities • Grow sales and revenues for assigned products • Conduct research to fully understand the competitive environment, market share and financial performance and report internally on this analysis • Lead a shared understanding of target customers, markets, buyer and user personas • Serve as the face of the product across the company, directing organization-wide initiatives and leading the product launch process • Assure accurate and complete understanding of products through routine internal training and other forms of internal and external communication • Identify, resolve, and monitor customer and product issues with the assistance of client services support • Assist in the development and execution of sales plans • Produce well-researched and well-founded product pricing and appropriate incentive/discounts • Prioritize the production of marketing materials and sales-supporting activities • Identify marketing opportunities such as professional conferences and other events that provide access to potential customers • Champion the customer experience and product vision, plan and execute the product roadmap • Use data effectively to drive a comprehensive understanding of the customer, product and process • Publish product artifacts on key features or topics to ensure clarity and organizational alignment on direction • Lead one or more development teams through the grooming and sprint planning process, establishing clear priorities and requirements • Develop an integrated plan for development, sales and client success teams to ensure that all aspects of the product experience are world class • Foster a learning culture through active customer discovery, proof-of-concepts and continuous improvement • Research and evaluate potential new partnerships and other external opportunities • Make recommendations for future new partnerships and manage product enhancements with existing partners • Conduct negotiations with partners to finalize business relationships and contracting • Manage the ongoing relationships with existing partners, including gaining a deep understanding of their business • Drive greater ecosystem value by creating offerings that are integrated across HealthStream product lines

• Act as a strategic advisor to Product Managers within Teal Drones, FlightWave, Blue Ops, Apium, and other teams. • Aid them in defining and executing their individual product roadmaps while ensuring alignment with the broader Red Cat vision. • Create, maintain, and evangelize standardized Product Development practices across the entire Red Cat family. • Develop and implement a common set of processes, templates, and tools (e.g., PRD templates, gate review structures, and NPI checklists) to drive consistency and quality. • Support Red Cat leadership by building and maintaining integrated master schedules and timelines. • Consolidate milestones from all subsidiaries to provide a single, transparent view of the portfolio’s progress, risks, and dependencies. • Identify opportunities to leverage common tools and platforms across subsidiaries to reduce redundancy and accelerate time-to-market for air and maritime systems. • Lead the "Global Product Development" onboarding for newly acquired companies, integrating their existing workflows into the standardized Red Cat framework.

• Take standardized practices and templates (Phase-Gate, NPI, PRDs) designed by the Senior Global PM and tailor their application to specific subsidiary engineering sprints. • Serve as a hands-on advisor to Product Managers at Teal, FlightWave, Blue Ops, Apium or others helping them navigate technical blockers and resource constraints. • Proactively identify opportunities for "shared wins"—such as integrating a sensor suite developed by Teal Drones into a FlightWave airframe—to reduce redundant R&D costs. • Own the mid-level project milestones that feed into the Red Cat Integrated Master Schedule (IMS), ensuring data accuracy and timeline integrity. • Lead the preparation for critical "Phase-Gate" reviews, ensuring subsidiary teams have the necessary documentation and validation ready for executive approval. • Provide guidance and task delegation to the Associate Product Manager (Global Support) to ensure reporting and research tasks are completed on time.

• Owning the roadmap and backlog for platform improvements and new initiatives. • Working closely with both engineering and the other product teams to gather input on what needs to be done to continue to scale and improve the TryHackMe product. • Removing blockers to our customer-facing product teams, so they can deliver on their objectives. • Scoping and defining projects, creating the Jira tickets, managing sprints, and delivering the work to schedule. • Collaborating with stakeholders, including the TryHackMe founders, to develop concepts and ideas. • Be responsible for defining and executing against the platform squad OKRs. • Communicate and evangelise the work done in the platform team to the rest of the business.