Supporting group for Nightingale College, Nightingale Innovations, and Nightingale Solutions.
Advisor I – Program Enrollment
Location
Utah
Posted
6 hours ago
Salary
0
Seniority
Mid Level
Job Description
Advisor I – Program Enrollment
Nightingale Education Group
• Advisor I, Admissions plays a pivotal role in the effective recruitment and enrollment of new learners at Nightingale College. • Serve as the first point of contact for prospective learners, delivering exceptional customer service while guiding applicants through the admissions process. • Responsible for collecting and assisting with the completion of the required admissions documents to meet compliance and accreditation standards. • Initiate outbound phone calls and handle inbound calls in response to inquiries each day to set appointments and conduct interviews with prospective learners. • Contact prospective learners to confirm and conduct scheduled appointments, ensuring all necessary information is communicated, any questions are addressed, and adherence to all compliance and accreditation standards is maintained. • Provide a daily activity report (DAR) to the Supervisor. • Generate leads by requesting referrals and enter all new inquiry information in the appropriate system. • Follow the contact strategy and track all correspondence with prospective learners in the appropriate system. • Utilize the Discover, Commit, Start Application process with prospective learners. • Assist prospective learners, learner families, and other relevant parties who may be involved in decision-making. • Invite qualified applicants to apply, ensuring they receive all necessary information and support throughout the application process. • Answer questions about the appropriate Nursing Program with accuracy. • Update and maintain learner records in the learner management system (LMS). • Review all required documentation needed for new learner enrollment, resolving any conflicting information in electronic files to ensure accreditation and compliance standards are met. • Collaborate with other functions to provide the highest level of service for enrolling learners. • Review the eLearn assessment results to evaluate and determine the suitability of prospective learners for admission to the college. • Participate in weekly Admissions meetings including 1:1s, coaching meetings, trainings, and team meetings. • Participate in the successful implementation of other functional projects as they arise.
Job Requirements
- High school or general equivalent is required, Bachelor’s Degree preferred.
- A minimum of two years of experience in admissions at an accredited institution for post-secondary education.
- Demonstrate ability to communicate effectively across diverse teams and stakeholders, both verbally and in writing.
- Demonstrate proficiency in Microsoft Office including Word, Excel, Outlook, and SharePoint or ability to learn new technology quickly.
- Demonstrate proficiency in CRM and SIS systems.
- Demonstrate ability to effectively work on multiple projects, within an environment that is dynamic and fast-Paced.
- Demonstrate proficiency with FERPA.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
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