Title: Social Media Content Specialist - Bilingual French / English - Remote in US Location: United States Job Description: USA - Remote - Illinois USA – Remote – Texas – Central Time USA - Remote – Florida – Central Time USA - Remote - South Carolina USA - Remote - Colorado View All 8 Locations time type Full time job requisition id R1106939 Job Description: Job Description ICUC has been the global leader in Social Media solutions for over 20 years. To date, the ICUC team consists of over 350 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best. Are you ready to be part of the ICUC team? If you enjoy social media, have a passion for writing, and know how to connect with people online, we’d love to hear from you. We’re always looking for talented individuals to join our team. This is an open opportunity for future roles, so you’re welcome to apply at any time. About the Role We’re a fast-growing team looking for bilingual (English and French) social media professionals who enjoy engaging in online conversations, creating content that connects, and helping foster digital communities that are safe and welcoming. We’re looking for team members who are available to work a mix of the following shifts (including weekends): - Days: 8AM–4PM North American Central Time - Evenings: 4PM–12AM North American Central Time - Overnights: 12AM–8AM North American Central Time This role requires flexibility to work a variety of shifts, including evenings and weekends. Advanced proficiency in English is essential, in addition to French, as this role involves managing English and French-speaking content/accounts and collaborating closely with global teams. What You’ll Be Doing - Moderate and respond to comments across client social channels using their unique brand voice - Write thoughtful, engaging content to spark conversations and drive engagement - Help maintain online communities that are safe, respectful, and aligned with client guidelines - Escalate issues, insights, or trends to the internal team when needed - Build a strong understanding of client brands, including their strategy, tone, and audience What You Bring to the Table - Strong written communication skills (spelling, grammar, clarity) in English and French with strong cultural awareness - Experience managing social platforms, specifically moderating and engaging - Ability to write for brands and adapt tone for different audiences - Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs) - Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma) - Strong organizational skills, reliability, and excellent customer service instincts - Access to reliable, high-speed internet suitable for remote work Why Work With Us - 100% remote from day one - Be part of a creative, supportive, and collaborative team - Work with exciting global brands - Contribute to a people-first culture that values authenticity and inclusion Additional Information Vacancy: Is this posting for the purposes of filling an existing vacancy? [Y/N] The hourly pay range for this position is $14.42 - $17.13 USD. Actual hourly pay within the hourly range will be based on a variety of factors including location, relevant experience, knowledge, and skills From a benefits standpoint, U.S Content Specialists receive sick and safe time, flexible time off (paid time off like vacation), and a range of benefits (medical, dental, vision, etc.). In regard to eligibility, U.S employees need to work a minimum of 21 hours per week or more for benefits and flexible time off.  AI Disclosure: [dentsu] utilizes artificial intelligence tools as part of its recruitment process, as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools. Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis. #LI-ICUC #LI-Remote Location: USA - Remote - Illinois Brand: Icuc Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.   Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans.

Role Description Our client operates an innovative, skill-based fantasy sports platform built around a live player market where prices fluctuate based on real-time fan demand. Following the successful launch of a summer football product, the organization is expanding its footprint into American football. The incoming Social Media & Creator Manager will have a unique opportunity to establish and build the platform’s NFL presence from the ground up, shaping how the brand engages with US sports fans. This is a fully remote, comprehensive role requiring end-to-end ownership of the client's NFL social media accounts, brand voice, community interaction, and creator partnerships. The successful candidate will not merely execute predetermined briefs but will possess a strategic seat at the table, contributing directly to how the NFL product is marketed globally. This position reports into the Marketing department and collaborates extensively with cross-functional teams spanning paid media, email marketing, and campaign strategy. Key Responsibilities - Social Channel Management: Oversee and scale the client's dedicated NFL accounts across X (formerly Twitter), TikTok, Instagram, and YouTube Short-Form. - Content Strategy & Execution: Develop and maintain a dynamic content calendar synchronized with the NFL calendar, covering weekly storylines, game-day events, injuries, market line movements, and platform-specific metrics. - Real-Time Engagement: Monitor live game developments, upsets, and trending narratives to produce high-impact, reactive content within rapid turnaround times. - Platform Integration: Translate live player market fluctuations, "backs and fades," and platform skill rankings into compelling talking points that resonate with the broader NFL digital community. - Performance Analytics: Drive meaningful growth in follower count, engagement metrics, and audience reach; ensure social initiatives actively convert into user sign-ups and platform activity rather than relying solely on vanity metrics. - Creator & Influencer Relations: Identify, source, and manage end-to-end relationships with NFL creators, streamers, and digital personalities. Orchestrate briefs, coordinate deliverables, and establish a scalable, repeatable pipeline for seasonal influencer activations. - Campaign & Media Collaboration: Contribute strategic concepts to broader NFL marketing campaigns. Align organic initiatives with the paid media and email teams, providing creative direction and identifying emerging social trends that can be converted into scalable campaign concepts. Qualifications - 2 to 4 years of dedicated experience managing professional social media channels, with a strong preference for backgrounds in sports, gaming, fantasy leagues, sports betting, or fan-centric media. - Deep, nuanced knowledge of the NFL, including active tracking of games, deep familiarity with ongoing storylines, and a precise understanding of how NFL fan communities communicate online. - A proven, demonstrable track record of driving organic growth and high performance specifically on X and TikTok, supported by a portfolio of previous work. - Exceptional editorial instincts, strong written communication skills, and the ability to produce high-quality multimedia content under tight deadlines during live sporting events. - Practical experience identifying, briefing, and managing external digital creators or influencers. - Ability to interpret basic performance data, translate analytics into actionable adjustments, and maintain a strong focus on acquisition metrics. - A proactive, self-starting professional who thrives with high degrees of ownership and takes accountability for outcomes without requiring constant baseline direction. Bonus Points - Direct experience independently scaling a personal or independent sports/fantasy digital account. - Familiarity with the structural mechanics of fantasy sports or Daily Fantasy Sports (DFS). - Experience producing, editing, or appearing in live or short-form digital video content. - An established network of NFL creators and digital personalities available to leverage immediately. Benefits - Competitive base salary commensurate with experience. - Full-time employment with a fully remote operational structure. - A highly collaborative environment with direct strategic input into product positioning and marketing campaigns. - The opportunity to build and scale a high-growth sports platform’s presence in the US market from inception. Commitment to Equality and Accessibility At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

• Manage the day-to-day publishing of social media content across platforms including LinkedIn, X, YouTube, and other relevant channels. • Draft, edit, and refine copy to a publishable, on-brand standard: primarily elevating AI-generated drafts, and writing original posts and captions from scratch when an AI draft falls short. • Edit, repurpose, and format content into platform-specific assets such as social posts, carousels, short-form clips, and mid-form video content. • Schedule and publish content execute and maintain the content calendar • Perform quality assurance checks to ensure posts meet formatting, branding, tagging, link, and platform-specific requirements before publication. • Utilize AI tools to support content creation, caption drafting, ideation, research, quality assurance, and workflow optimization. • Follow documented SOPs and publishing processes while maintaining high levels of accuracy and consistency. • Monitor content schedules and proactively identify, communicate, and resolve blockers that may impact delivery timelines. • Maintain organized content workflows, publishing records, and content calendars to support efficient execution. • Contribute to the development and improvement of SOPs, workflows, and content production processes. • Communicate project status, updates, and completion of tasks clearly within a remote and fast-paced work environment. • This is a high-volume role: the assistant handles a high daily publishing cadence across multiple platforms and is measured on consistent, on-time delivery.a

• Manage the company's day-to-day social media presence across Facebook, Instagram and LinkedIn. • Develop and maintain a social media content calendar aligned with business priorities. • Conduct market research and understand competitors' content trends - what's working and what's not; replicate best practices to help in building a lead pipeline. • Create engaging social media copies that reflect the company's brand voice and values. • Design and publish compelling social media content using existing brand assets, photos and videos. • Proactively engage with internal teams to identify content opportunities. • Monitor social media channels and respond to comments, messages and community enquiries in a timely manner. • Engage with relevant online communities, industry groups and conversations to increase brand awareness. • Monitor mentions of the business online and proactively enhance customer engagement. • Track social media performance and provide regular reporting and recommendations. • Suggest creative ideas and campaigns that help grow brand awareness and audience engagement. • Support with social media content on the founder's LinkedIn page. • Utilise AI and automation tools where appropriate to improve content creation and workflow efficiency.