Fighting for Justice. Changing Lives.
Legal Systems Technology Administrator
Location
Florida
Posted
1 day ago
Salary
$80K / year
Seniority
Senior
Job Description
Legal Systems Technology Administrator
Community Legal Services
• Serve as the primary point of contact for operational questions and system updates related to CLS’s case management system. • Lead initiatives that increase the speed, reliability, and cost‑effectiveness of CLS’s technology processes within our legal software (eg. case management). • Develop, document, and deliver training that equips staff to use tools and procedures that maximize efficiency. • Partner with Executive Leadership, supervisors, and frontline staff to map current case management, compliance, and grant administration workflows; identify inefficiencies; and redesign processes (including LegalServer 5 flow blocks) to reduce turnaround time, minimize manual effort, and improve service delivery. • Collaborate with the Director of Technology and cross-functional stakeholders to configure, test, and implement system enhancements that automate routine tasks, improve data integrity, and streamline case progression. • Troubleshoot and resolve operational and system issues in a timely manner; conduct root cause analysis and implement preventive solutions to reduce recurrence. • Develop and deliver training, webinars, documentation, and job aids to support staff adoption of streamlined workflows and effective use of system tools to improve productivity and consistency. • Partner with Compliance and Finance to oversee the Electronic Time Verification system, ensuring accurate time tracking, payroll integration, and compliance-ready reporting for audits and budgeting.
Job Requirements
- Minimum of 5+ years as a Legal Server admin or comparable case management systems, including configuring workflows, supporting system optimization, and improving data integrity and reporting functions.
- Hands-on experience designing and improving workflow processes, with a focus on streamlining case management, compliance tracking, and administrative operations to reduce manual effort and increase efficiency.
- Strong understanding of grant administration processes, including compliance requirements, funding restrictions, reporting timelines, and the development of structured workflows to support accurate and timely reporting.
- Demonstrated ability to analyze operational processes and translate findings into actionable improvements, performance metrics, and scalable system or workflow enhancements.
- Proven ability to develop and deliver training materials, documentation, and presentations to support staff adoption of new systems, tools, and workflows.
- Self-directed and detail-oriented professional with experience managing multiple priorities, meeting deadlines, and ensuring accuracy in operational and compliance-driven environments.
- Exposure to or working knowledge of API integrations or system connectivity tools used to enhance automation and streamline data flow between platforms.
Benefits
- 15 paid holidays and 24 days of paid time off
- Excellent physical/mental health, vision, and benefits (With 95% of benefits paid for by company)
- 100% Coverage with Dental Benefits, Life Insurance, Long/Short Term Disability
- 100% 403B match after 1 year of employment (5%)
- CLS pays Bar Dues and CLE Credits
- Student loan reimbursement for Attorneys
- Tuition Reimbursement
- Ability to apply for Public Service Loan Forgiveness (PSLF)
- Fantastic work-life balance
- Various opportunities for upward mobility into leadership/more advanced roles
- Pet Insurance
- Wellness Committee dedicated to employee morale, with events such as company wide retreats, activities, and challenges!
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