Role Description We are looking for a Relationship Manager (B2B Sales) to join our team. - Identify and pursue new sales opportunities, and deliver presentations demonstrating Cartrack’s products and solutions. - Exceed sales targets with a focus on generating new business and developing existing customers. - Acquire new customers by cold calling, networking, and using various Social Media platforms. - Monthly sales forecast preparation and submission. - Use CRM to full potential to report, measure and control sales inputs and outcomes. Qualifications - Bachelor's Degree in any related field. - 2-5 years of working as a Sales in any products. - Prospecting & cold calling experience. - Strong in communication, negotiation, analytical, and interpersonal skills. - Computer literacy: MS Words, Excel. - Own car and valid driving license. Benefits - Commission (Unlimited, Paid Monthly). - Quarterly Bonus (Depends on performance and company policy). - Best Sales and Top Sales awards. - Annual Leave 15 days/year (effective after first month). - Group Insurance and Dental Insurance (effective after first month). - Car Allowance + Fuel Allowance. - Laptop, Telephone + package.

• Gestisci le opportunità end-to-end: discovery call strutturate, demo personalizzate, negoziazione e chiusura. • Costruisci e tieni sana la tua pipeline, lavorando su lead qualificati dagli SDR e mettendoci del tuo sull'outbound quando serve. • Parli con i decision maker giusti (HR Director, People Manager, Finance) per capire processi, priorità e vincoli - e posizioni Tundr come la risposta. • Vivi nel CRM: pipeline, forecast e attività sempre puliti, con insight che condividi con la leadership. • Fai squadra con Go-to-market, SDR e Product per migliorare il flusso dei lead, affinare il messaggio commerciale e portare il mercato dentro la roadmap. • Aiuti a costruire la macchina di vendita: best practice, playbook e metriche, man mano che il team cresce.

• Convert inbound calls, emails, and web inquiries into bookings for Railbookers and Amtrak Vacations, with a strong B2B focus; includes timely outbound follow-up calls to nurture leads and close sales. • Qualify leads by understanding travel goals, preferences, and budgets to design compelling, customized itineraries. • Confidently present pricing, upsell opportunities, and limited-time promotions to maximize revenue and close sales. • Consistently meet or exceed sales targets, conversion rates, and other key performance metrics. • Foster strong relationships with customers and travel advisors to drive repeat business and referrals. • Collaborate cross-functionally with internal teams to ensure seamless communication and accuracy for every booking and quote. • Maintain expert knowledge of rail routes, destinations, and packages to position offerings effectively. • Accurately track leads and sales in CRM systems and follow established processes for a seamless booking experience. • Stay sharp with ongoing product training, sales coaching, and active participation in team performance initiatives. • Demonstrate strong organizational skills to manage daily tasks and sales opportunities efficiently and consistently. • Remain adaptable and open to change in a fast-paced, growing organization, with a mindset that embraces new challenges and opportunities.

• Convert inbound calls, emails, and web inquiries into bookings, and conduct timely outbound follow-up to nurture leads, close sales, and drive repeat business. • Qualify customer needs by understanding travel goals, preferences, and budgets to design compelling, customized rail holiday itineraries. • Present pricing, upsell opportunities, and limited-time promotions to maximize revenue. • Provide exceptional support for existing reservations, including itinerary changes, cancellations, special requests, and in-travel assistance, ensuring accuracy and adherence to company policies. • Troubleshoot and resolve a variety of service issues (e.g., booking discrepancies, ticketing, payment concerns) with empathy and professionalism, aiming for first-contact resolution. • Proactively communicate potential itinerary changes or disruptions and offer suitable alternatives. • Collaborate effectively with internal teams and external partners to ensure seamless booking, travel, and resolution processes. • Process payments, manage billing inquiries, and issue refunds accurately. • Accurately document all customer interactions, sales activities, and updates in the CRM system. • Maintain expert knowledge of products, train routes, destinations, and amenities through ongoing training and engagement in team performance initiatives. • Consistently meet or exceed sales, service, and performance targets. • Identify opportunities to enhance the guest experience and share feedback for continuous improvement. • Demonstrate strong organizational skills, adaptability, and a positive, team-oriented mindset in a fast-paced, evolving environment.