• Lead the development of compelling proposals, including writing, coordinating, and presenting responses using Word, PowerPoint, and other formats • Collaborate with Account Directors and subject matter experts (SMEs) to manage the end-to-end proposal process • Edit, proofread, and revise proposal content for clarity, consistency, and accuracy • Ensure timely delivery by setting priorities and managing deadlines for content gathering, reviews, and approvals • Support continuous improvement by mentoring junior writers and contributing to proposal process enhancements

Role Description Reporting to the Director, Proposal Strategy and Management, the Medicaid Proposal Management Director provides strategic and operational leadership for complex Medicaid proposal efforts across the enterprise. This role serves as the senior pursuit lead for priority opportunities, translating capture strategy into disciplined, end-to-end proposal execution that consistently produces high-scoring, compliant, and compelling responses. The Medicaid Proposal Management Director leads and mentors Proposal Operations Managers and matrixed teams, ensuring alignment among capture, solution design, proposal writing, production, and implementation hand-off. This highly visible role frequently interfaces with executive leadership, health plan CEOs, and functional leaders to resolve issues, secure decisions, and align on strategy, commitments, and risk posture. This is a 100% remote position but we prefer you live in EST or CST time zones. Responsibilities - Serve as overall proposal lead for assigned, high-priority Medicaid RFXs from opportunity kickoff through submission, orals/interviews, BAFOs, and post-award debriefs and hand-offs. - Oversee development and maintenance of a comprehensive proposal execution blueprint for each pursuit, including proposal calendar, response matrix, decision log, and risk issue plans. - Ensure each pursuit is executed in alignment with enterprise capture strategy, market positioning, and win themes, and that proposal direction is continuously refined based on RFX amendments, Q&A, and competitive intelligence. - Oversee the RFX Q&A and amendment process, ensuring material changes are rapidly analyzed, risks are clearly communicated, and updates to solution, narrative, pricing inputs, and implementation plans are coordinated. - Ensure meticulous review and interpretation of solicitations, including submission instructions, formats, page limits, portal/physical submission requirements, mandatory forms, and evaluation/scoring criteria. - Enforce a disciplined compliance and quality framework, including compliance matrices and traceability mapping, structured quality reviews (e.g., Shipley-style color reviews) with clear entry/exit criteria, and standards for version control, naming conventions, document structure, and graphics. - Own risk and issue management at the pursuit level, ensuring timely escalation to leadership with clear options, trade-offs, and recommendations. - Ensure internal consistency of commitments and data across volumes, forms, and appendices, and that proposal promises and operational commitments are captured and transferred to business owners in a timely, traceable manner. - Lead post-award debriefs and lessons-learned sessions for assigned pursuits; synthesize feedback into clear, actionable improvements to processes, tools, and templates. - Partner with Proposal Operations Managers and Proposal Enablement/Knowledge Management resources to refine standard templates, checklists, and execution playbooks; enhance content libraries and reusable components guided by win/loss insights; embed AI, analytics, and collaboration tools to improve efficiency, quality, and visibility; and contribute to the evolution of a standardized, repeatable proposal operating model, aligned with Shipley best practices, and tailored to Medicaid managed care. - Adapt work hours and patterns to support critical RFX milestones, including evenings and weekends when necessary to meet non-negotiable deadlines. - Model healthy workload management where possible (early planning, realistic commitments, clear escalation paths) while acknowledging and managing the inherent demands of the role. - Maintain composure, sound judgment, and a solutions-oriented mindset under high workload, tight timelines, shifting priorities, and ambiguity. - Model and promote best-practice proposal management disciplines, including Shipley-style methods, structured reviews, and disciplined document control. - Lead efficient, action-oriented status and decision-making forums (often daily or more frequently at peak) that focus leaders and contributors on decisions, risks, and next actions. - Serve as a primary point of contact for executives and senior leaders for assigned pursuits, presenting status, risks, options, and recommendations concisely and credibly. - Ensure tight alignment across Enterprise Growth, market leadership, clinical and operational partners, and control functions (e.g., compliance, legal, finance, IT, network, quality). Qualifications - Bachelor’s Degree in Business, Communications, English, Healthcare Administration, Public Policy, or a related field; or an equivalent combination of education and directly relevant experience. - At least seven (7) or more years of progressive experience in proposal management, capture management, or complex project/program management in healthcare, including direct responsibility for Medicaid or other government-sponsored managed care RFXs and demonstrated ownership of end-to-end proposal success (schedule, quality, compliance, and win outcomes). Requirements - Experience leading large, multi-volume Medicaid RFPs and managing multiple, concurrent RFXs of varying size and complexity. - Demonstrated experience coaching and guiding proposal professionals (e.g., Proposal Operations Managers, proposal coordinators, writers) and leading cross-functional teams in a matrixed environment. - Outstanding written and verbal communication skills, including the ability to distill complex Medicaid and technical content into clear, simple, and persuasive language for executive, clinical, operational, technical, and regulatory audiences. - Proven attention to detail and document control discipline, including structure, formatting, and document organization, grammar, punctuation, and style consistency, and cross-references, citations, and data integrity across multiple volumes and attachments. - Strong, practical understanding of Medicaid managed care products and programs, procurement processes, and scoring methodologies. - Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and collaboration/project management tools (e.g., SharePoint, project trackers, virtual whiteboards). Benefits - Flexible work solutions including remote options, hybrid work schedules. - Competitive pay. - Paid time off including holidays and volunteer events. - Health insurance coverage for you and your dependents on Day 1. - 401(k). - Tuition reimbursement and more. Company Description At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you. Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at www.amerihealthcaritas.com .

Role Description Reporting to the Director, Proposal Strategy & Management, the Medicaid Proposal Operations Manager leads the end-to-end execution of Medicaid RFX responses (RFPs, RFIs, RFAs) across all lines of business. This role translates capture strategy into disciplined, compliant, and high-quality proposals that are compelling, accurate, and submission-ready. The Medicaid Proposal Operations Manager is highly visible and hands-on, serving as the central integrator across capture, solution design, writing, production, and implementation hand-off. It requires strong Medicaid expertise, exceptional communication skills, rigorous attention to detail, and the ability to lead complex, fast-paced efforts involving executive and cross-functional stakeholders. This is a 100% Remote position but we prefer you live in EST or CST time zones. Responsibilities - End-to-End Proposal Leadership - Own assigned Medicaid RFXs from kickoff through submission, orals/BAFOs, post-award debriefs, and commitment hand-off. - Independently manage small to mid-sized procurements; co-lead large, multi-volume RFXs with the Director, Proposal Management. - Develop and maintain proposal schedules, compliance matrices, decision logs, risk/issue logs, and traceability tools. - Ensure alignment across strategy, solution design, pricing, and narrative throughout the proposal lifecycle. - Proactively identify risks and escalate with clear options and recommendations. - Stakeholder and Communication Leadership - Lead efficient, decision-focused status and working meetings, often at high frequency during peak periods. - Serve as the primary point of contact for proposal-related communications, ensuring clarity, consistency, and documentation. - Coordinate and manage RFX Q&A, amendments, and addenda, translating impacts into clear, actionable guidance for stakeholders. - Partner closely with executives, health plan leaders, SMEs, consultants, and functional teams to secure timely decisions and alignment. - Compliance, Quality, and Submission Excellence - Conduct detailed RFX analysis covering submission requirements, mandatory forms, evaluation criteria, and scoring. - Enforce disciplined compliance and quality processes, including Shipley-style color reviews, version control, and document standards. - Ensure consistency and accuracy across all volumes, forms, and attachments, and capture all commitments for operational hand-off. - Oversee electronic and/or physical production and submission, ensuring error-free, professional, and on-time delivery. - Debrief and Continuous Improvement - Support or lead post-award debriefs, synthesizing feedback to strengthen proposal processes, tools, and templates aligned with best practices. - Flexibility and Workload Management - Adjust work hours as needed to meet non-negotiable deadlines. - Maintain composure and sound judgment under pressure while modeling realistic planning and healthy escalation practices. Qualifications - Bachelor’s degree or equivalent and relevant experience. - At least five (5)+ years of proposal, capture, or complex program management experience in healthcare, preferably Medicaid managed care. Requirements - Proven success leading cross-functional teams and owning end-to-end proposal outcomes. - Strong Medicaid program knowledge. - Exceptional written and verbal communication skills for diverse audiences. - Demonstrated attention to detail, document control discipline, and compliance rigor. - Advanced proficiency with Microsoft Office and collaboration/project management tools. - Shipley proposal management training or certification. - Experience leading large, multi-state Medicaid RFPs and managing concurrent RFXs. - Familiarity with pre-RFX shaping and partnership strategies. Benefits - Flexible work solutions including remote options, hybrid work schedules. - Competitive pay. - Paid time off including holidays and volunteer events. - Health insurance coverage for you and your dependents on Day 1. - 401(k). - Tuition reimbursement and more.

• Own and maintain the pursuit tracking system in Smartsheet, ensuring every active pursuit row is current with accurate deadlines, ownership, health status, and blocker notes. • Manage new pursuit intake — log incoming opportunities, confirm proposal due dates with the Sales Owner, and ensure a Pursuit Lead is assigned before technical work begins. • Run the weekly pursuit standup meeting, including pre-meeting preparation, facilitating the agenda, updating Smartsheet live during the call, and distributing the post-standup summary to the Teams pursuit channel. • Monitor pursuit health across the active pipeline, proactively identifying pursuits that are at risk of missing deadlines and escalating to Sales Owners and the ASD manager before deadlines are missed. • Monitor engineer and estimator capacity using the Smartsheet capacity view; flag overload conditions to the ASD manager before new pursuit assignments are accepted. • Serve as the primary communication bridge between the pre-sales team and Sales Owners, providing timely, factual status updates and managing expectations on deliverable timelines. • Maintain and continuously improve pursuit coordination processes, tools, and templates to support a repeatable, scalable pre-sales operation. • Ensure closed pursuits (Won, Lost, On Hold) are updated in Smartsheet promptly, and perform monthly archive cleanup to maintain a clean active pipeline view. • Support the ASD manager with pursuit pipeline reporting and capacity data for leadership reviews and board-level reporting as needed.