• Oversee the strategic direction for the team, working with team leaders and organizational leadership to ensure alignment with business and organizational goals. • Provide high-level guidance to the team, acting as an advocate for best practices and a champion for established team patterns. • Lead efforts to recruit and onboard new team members, ensuring a smooth transition into their roles and efficient productivity. • Implement a structured approach to performance evaluations, focusing on growth, development, recognition, and retention of team members, adhering to organizational policies. • Lead the creation, advocacy, and continuous improvement of team policies and standard operating procedures, ensuring they evolve with the team's needs. • Communicate effectively with cross-functional teams and leadership, ensuring alignment between teams and the broader organization. • Mentor junior team members through individual partnership and maintenance of team documentation. • Work with organizational leaders to forecast and plan for team capacity needs, aligning resources with delivery workstreams, team strategies, and organizational goals. • Contribute to work products, whether through PR reviews, direct coding, and tooling improvements.

Role Description As a Senior Engineering Manager in the Incentive Commission Plans (ICM) pillar, you will lead product teams focused on the Plan Builder persona: the administrators, compensation practitioners, and sales ops leaders who design, iterate on, and operationalize complex incentive plans. You will own a high-impact portfolio spanning plan design, modeling, workflows, and plan documentation experiences. Your teams will make it easy for plan builders to go from idea → modeled plan → approved plan → signed plan document and live configuration, while ensuring accuracy, auditability, and scale. You will partner closely with Product, Design, and platform and application teams in an API- and platform-first environment. This role is a strong fit if you’ve spent the last several years leading engineering teams, enjoy working at the intersection of product strategy, architecture, and operations, and are excited by building deeply powerful but approachable tools for expert users with complex workflows. Responsibilities - Lead, inspire, and grow multiple distributed software engineering teams, fostering a culture of high trust and psychological safety. - Develop engineering talent across all levels—from junior to staff—through coaching, mentorship, performance management, and team-wide programs that promote delegation and cross-organizational growth. - Own the end-to-end delivery and operational excellence of your teams' portfolio, ensuring critical user-facing systems meet user needs and are reliable and secure at scale. - Partner with Product, Design, and other cross-functional leaders to set a clear vision, prioritize roadmaps, and align a long-term strategy that optimizes for the entire organization. - Provide technical leadership and direction by setting architectural guardrails and guiding major technical decisions without being a direct code contributor. - Establish and uphold rigorous engineering standards, including SLAs/SLOs, security best practices, AI usage and QA processes to accelerate delivery and improve product health. - Champion inclusive, async-first practices to ensure your teams, distributed across an ~9-hour time zone spread, can collaborate effectively. Qualifications - Extensive software development experience as an individual contributor, and a proven track record as an Engineering Manager leading multiple, distributed software engineering teams. - A strong product sense and a proven track record of delivering high-quality results across the full product lifecycle through lean, outcome focused rituals minimizing unnecessary process. - Demonstrated ability to provide technical depth, diving deep into complex architectural problems and guiding senior engineers to sound decisions. - A strategic thinker, comfortable setting technical vision over a 6-12 month horizon and managing a complex portfolio of projects. - Exceptional interpersonal and written communication skills, with a proven ability to collaborate effectively with cross-functional partners in a remote-first environment. - A track record of hiring and developing senior talent, with a passion for helping engineers advance their careers. - High sense of ownership and a strong growth mindset; you are a collaborative, humble learner who can thrive in a fast-paced environment. Bonus points - Experience with Python / Typescript & React. - Experience in the B2B SaaS market. - Experience delivering high-performance, data-intensive user interfaces and robust APIs. Benefits - Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents. - Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge. - Annual Stipends: Dedicated funds for your professional development and caretaking needs. - Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does. - Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future. - Premium Tools: The latest Apple hardware to empower you to do your best work. - Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

• Data-driven analyses to surface new opportunities to differentiate and improve products and user experiences, ensuring consistency across digital products, services, and channels. • Manage and deliver end-to-end digital programs and initiatives, leveraging agile and design-thinking principles to drive sustainable implementation. • Develop digital training and development programs to meet identified needs; run leadership development programs to enable personal transformations on digital. • Conceptualize elements of digital strategy/digital-enabled business change projects. • Develop approaches to programmatically deliver successful digital innovation engagements. • Manage a portfolio of projects while reporting to senior colleagues. • Develop new methods, tools and programs for quality assurance. • Lead developmental initiatives or programs within an area of expertise. • Contribute to the development of budget plans and/or deliver budget plans with guidance from senior teammates. • Lead in detecting and analyzing cybersecurity incidents including attacks, breaches, and identified vulnerabilities and remediate any security gaps in line with the security incident management procedure. • Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals. • Identify the team's individual development needs and plan and implement actions to build professional capabilities. • Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports and hold them accountable for achieving these.

• Leads and mentors team members on essential agile and product mindset tenets including early learning, self-organized teams, cross functionality, customer obsession, outcome focused, incremental delivery and test driven. • Participates in work planning processes to ensure the most important work is aligned to the appropriate team, that work is broken down enough that outcomes can be delivered incrementally. • Owns responsibility for team estimates and on-time delivery • Responsible for the growth and scaling of the team by hiring only high quality team members. • Leads and mentors cross functional team members on building world class products that deliver customer delight and business value • Collaborates with others to design solutions to meet requirements for initiatives involving multiple team applications as well as applications owned by other teams. • Through mentoring and review, takes responsibility for adherence to code, documentation and testing standards. • Is coachable with a focus on continuous improvement for the company, department, team and self. • Tracks performance and delivery metrics while monitoring technical health of the product, informs progress toward delivery goals, and provides support appropriately when needed. • Builds effective teams by ensuring you have the right people and setting clear expectations while balancing communication and soft skills for effective people management • Monitors and evaluates team performance and continuously coach and mentor team members • Sets up your team for operational success by having a sound understanding on the system ecosystem, architecture, technologies and system domains and how these are used to achieve business outcomes. • Is an active participant in on-call escalation and incident management