Title: Care Coordinator - Davita IKC - Per Diem Location: El Segundo United States Job Description: Clinical SupportID:R0458939 601 Hawaii St, El Segundo, California, 90245-4814, United States of America Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator It takes a village to care for our patients, and as a Care Coordinator (CC), you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You’ll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly. Position Details: - Must be located in CA - Fully remote - Per Diem schedule - 20 hours per week - 4 hours, 5 days per week or 5 hours, 4 days per week - Daily start time between 7:00–8:00 AM - Home work environment must include a quiet, private space with high-speed internet Responsibilities: - Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments - Perform outbound calls and respond to inbound calls from patients, providers, and Village resources - Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed - Assist the clinical team with moving patients through the continuum of care by completing tasks as directed - Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs - Communicate directly with patients in a timely and professional manner - Maintain accurate, complete, and confidential documentation - Demonstrate exceptional two-way communication, both oral and written - Act in alignment with DaVita’s mission and values to deliver high-quality patient care Qualifications: - High school diploma or GED required - 2+ years of experience in a professional office environment - Ability to handle confidential information with discretion and sound judgment - Strong verbal communication skills - Proficiency in Microsoft Office, Excel, and Outlook - Prior experience with Electronic Medical Records preferred - Commitment to service excellence and patient satisfaction - Ability to work autonomously while collaborating effectively with the team - Home workspace must provide a quiet, private environment with reliable high-speed internet Preferred Qualifications: - 1–3 years clinical medical office experience - CNA or MA experience is a plus - Experience coordinating care (referrals, care management, etc.) - Familiarity navigating insurance payers - Experience in direct patient care or support - Prior medical office environment experience Why You’ll Love Working Here: - Make a direct impact on the lives of patients with complex chronic conditions - Be part of a mission-driven, collaborative care team - Flexible hybrid schedule with opportunity for professional growth #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $24.00 - $27.50 per hour. Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Patient Advocacy Liaison Location: United States Job Description: Patient Advocacy Liaison (West) Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion - because our differences shape how we hire, collaborate, and innovate. Our team's proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific - it's deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. The impact you will make: Agios Pharmaceuticals is searching for a dynamic Patient Advocacy Liaison to join our growing patient advocacy team. We want someone who cares about this important work, and who's driven to connect to our mission of helping these patient communities. The Patient Advocacy Liaison is a field-based position and will be responsible for responsible for catalyzing broader engagement with patients, caregivers, and patient advocacy organizations at a grassroots level. By building and managing these critical relationships, you will learn and gather deeper insights into the needs of the rare hemolytic anemia disease communities we serve. We are looking for a passionate and impact-focused person interested in joining an innovative patient advocacy team, who will partner with patients to bring about meaningful change. This position will report to the Senior Director of Patient Advocacy and focus on building Agios' profile in hemolytic anemias, such as thalassemia and sickle cell disease. The West territory will include Washington, Oregon, California, Nevada, New Mexico, Arizona and Colorado. What you will do: - Identify opportunities to build and strengthen relationships with local patients, patient support groups, advocacy organizations, and multicultural centers to ensure we better understand the needs of the patient communities. - Provide quarterly and annual business plans and contribute to developing the company's local community engagement plan. - Represent Agios at key patient-facing events to better understand the community's perspectives and needs, as well as to collect and share insights to enrich company strategy. - Identify disease education opportunities and collaborate with internal colleagues, including Agios Clinical Educators and Medical Affairs staff to deliver the right information in the most impactful manner. - Provide weekly updates to Patient Advocacy team members and cross-functional colleagues, ensuring a one-team mindset to support patients. - Serve as a liaison between the patient community and internal Agios teams, compliantly communicating key information from Agios programs to relevant stakeholders on a local level. - Share insights regarding on-the-ground issues, which will feed into Governmental Affairs programing and inform broader company objectives. - Adhere to Agios' policies and standard operating procedures and those regulatory and other ethical guidelines relevant to this role. - Embrace and demonstrate the Agios culture of absolute integrity, focused execution, incisive leadership, collaborative spirit and pursuit of excellence and innovation. - Meet/exceed agreed goals, delivering successful outcomes for both Agios and the patient communities we serve. What you bring: - Bachelor's degree in science, social science, or a related field. - Minimum of 3 years of patient advocacy experience, with 8+ years of progressive experience in a healthcare / biopharma setting. - Proven track record of working collaboratively and with flexibility in a fast-paced, multi-tasking environment, while maintaining operational quality. - Ability to think critically, strategically, and cross functionally. - Goal oriented, self-starter with a strong ability to self -manage. - Innovative mindset and a proven ability to challenge the status quo. - Ability to connect and build trusted relationships with patients, caregivers, and local advocacy organizations. - Strong understanding of the patient and caregiver experience in rare diseases. - Team-minded and able to react constructively in a high-energy and fast paced environment. - Excellent interpersonal skills, including oral and written communication skills and strong presentation skills. - Ability to build and sustain relationships with advocacy groups, government officials, and community leaders. - Ability to relate with a diverse group of individuals and develop rapport quickly. - Previous work with patients and advocacy groups in thalassemia, sickle cell disease or other rare diseases is preferred. - Proficient in basic computer skills and Microsoft Word systems. - Valid driver''''s license and clean driving record. - Ability and willingness to travel a minimum of 50% of the time. Concerned that you don't check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other's differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you're excited about this role but your previous experience doesn't align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! Work Location: Location Specific - Field/Remote: This is a remote based field position. Employees in field roles must reside within their designated territory. Regular conversations with manager are encouraged to ensure alignment on in-person presence/expectations. Travel may be required commensurate to the above job description and/or to attend team meetings and other company events. What we will give you: - Deliberate Development. Your professional growth as one of our top priorities. - Flexibility. We're all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you're at your best, we're at our best. - Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website. - Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance. - The current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. - Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries. - Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We're continuously looking to improve the inclusivity of our workforce. - Commitment to community. We're an active participant in the communities that surround us - the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked. Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.

• Maximize product portfolio penetration into the existing install base • Maintains complete transparency of responsible Radiotherapy install base • Work with Area Sales Managers to design and implement upgrade paths for complete install base • Document upgrade projects for existing install base in salesforce • Update clinical usage report for each account into salesforce quarterly • Document quarterly upgrade status and strategy on complete install base • Actively work and promote regional meetings for your respective region • Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac • Be a certified expert to assist customers with all aspects of elements • Be a certified expert to assist customers with Exactrac Case coverages • Provide focused support post installation for both elements and ExacTrac to ensure confidence and utilization in the product • Responsible for visiting all Brainlab Radiotherapy accounts in region a minimum three times per year • Become an expert on your RT install base • Liaison for RT peer to peer discussions • Lead Element software update installation for respective region as directed • Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives • Constantly communicates with Regional Marketing Manager providing feedback on product development based on market surveillance and communications with sales and customers • Responsible for meeting salesforce.com expectations regarding documentation of contacts, complaint handling and case management • Assist in Market Transparency through documentation in salesforce • Supports presales activities as Application Expert in presentations, evaluations, and customer meetings • Proficient in all aspects of quotebase and configuration of technology • Coordinates and or assist in on-site visitations of other customers at key centers • Assist sales and take responsibility for product demonstrations during site visits • Assists sales in the presentation when assistance is needed with key accounts • Focus on penetration of all radiotherapy/radiosurgery product into global top 300 target accounts • Responsible for timely completion of his/her own projects • Establishes close personal bond to all radiotherapy users within the region • Identify customers that are underutilizing installed applications • Provide data and set quantitative objectives and implement action plan • Facilitates publication of studies/presentations at congresses • Develop and manage install base for respective region and document activities and outcomes for install base • Assist in coordination of training course for respective region • Coordinates pre-sales training to prospective customers • Brainlab expert for responsible sales counterparts • Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees • Set a professional example within the company

• Responsible for implementing a strategic engagement approach at defined accounts within the territory to assure product coverage and access for a first-in-class gene therapy for the treatment of recurrent respiratory papillomatosis (RRP) • Identify opportunities and evolving trends that create mutually beneficial collaborations, where patient access to care increases, ultimately improving the quality of care • Meet or exceed all defined objectives and expense plan goals and objectives, by developing and implementing strategies specific to the assigned account(s) • Co-Leads the development and execution of the Strategic Account Plans with Commercial Leadership • Responsible for pull through the payer account plan with Commercial Leadership through routine calls and meetings • Responsible for the deployment of value-based healthcare commercial resources that challenge account thinking, elevate care and increase utilization of comprehensive care measures in clinical practice leading to improved outcomes of patients with recurrent respiratory papillomatosis (RRP) • Participate/Co-Lead routine cross functional market meetings focusing on account/customer profiling, performance engagement and accountability • Customer targets include, but not limited to, PBMs, National Health Plans, Medicare MACs, Regional Health Plans, IDNs, Key Customer C-Suite, Directors, Dept. Heads, Administrations, Finance, Pharmacy, Billing, etc. • Understand role of cross-functional partners and work collaboratively with each function to achieve maximum results • Demonstrates peer leadership with local field teams, cross-functional partners and internal leadership • Accountable for the development of Strategic engagement opportunities with KOLs within assigned customers • Provides proactive communication to customer stakeholders (internal and external) • Gathers insights from aligned Centers and serves as a rapid conduit of information back Commercial Leadership and the broader organization • Aligns disease state /therapeutic activities to the most current sales and marketing direction • Conducts Quarterly Business Reviews • Proficiency with sales support technology – example Salesforce/Veeva • Strong problem solving and analytical skills • Demonstrates strong emotional intelligence, strategic focus, ability to build and leverage networks, healthcare business acumen, establish and maintain connections, knowledge of healthcare and managed care policies, knowledge of reimbursement process, and a good understanding of both the Client’s product(s) as well as the competition, strategic customer focus, planning, execution, able to effectively leverage data and information to prioritize business opportunities, balancing stakeholders, business development, impact & influence, decision making, identifying and understanding problems, problem-solving, and thorough understanding of the customer’s business environment, able to understand the needs and perspectives of key decision makers.