Role Description Assists with the coordination of hiring activities, including background checks, onboarding documentation, and ensuring accurate data entry of candidate records. Prepares and organizes process and materials to ensure a smooth hiring process and candidate experience. Supports the People & Culture (P&C) Technology team with administrative tasks and communication. Maintains accuracy of team member data. Key Responsibilities - Facilitates the pre-boarding process by ensuring the internal and external hiring processes are completed accurately and on time, creating a positive and welcoming experience for candidates, while ensuring alignment with company goals and strategies. - Administers candidate tracking systems and hiring workflows, maintaining accurate data and up-to-date records. - Monitors and reviews candidate statuses in SuccessFactors and other systems, addressing flagged issues in a timely manner and in collaboration with other departments and teams to avoid delays and uphold a positive candidate experience. - Troubleshoots data issues and maintains system accuracy to support the onboarding process and People & Culture (P&C) Technology initiatives. - Collaborates with internal teams to address system updates, share feedback, and continuously improve onboarding processes while maintaining confidentiality. - Communicates with hiring managers and candidates throughout the hiring process to provide updates and address any questions or concerns. - Monitors onboarding metrics, identifying areas for improvement and implementing necessary changes to enhance efficiency and effectiveness. - Performs additional duties, such as system maintenance, auditing, and data entry, as needed to support the P&C Technology team’s goals and strategies. - Performs other duties as assigned. - Complies with all policies and standards. Qualifications - Minimum Education Level: High School Diploma - Years of Experience: 5-7 Years - Field of Expertise: Human Resources Requirements - Minimum Education Level: Associate’s Degree - Specialized Degree: Human Resources - Licenses/Certificates: PHR - Years of Experience: 8-11 Years - Field of Expertise: Pre-Boarding, Pre-Employment Labor Regulations Physical Requirements - Moving: 5% - Standing: 5% - Sitting: 90% Working Conditions - Office Equipment - Computer/Keyboard Competencies - Nimble Learning - Customer Focus - Plans and Aligns - Collaborates - Balances Stakeholders - Action Oriented Skills - Full-Cycle Recruitment - Critical Thinking - Talent Pipelining - Relationship Building - Applicant Tracking Systems - Resourcefulness - Process Improvement - Data Entry - Human Resources Information System (HRIS) - Proactivity Benefits - 401k with Matching - Family and Individual Insurance Packages (Health, Life, Dental, and Vision) - Paid Time Off & Paid Holidays - Long & Short-Term Disability - Supplemental Insurance Plans - Employee Assistance Program - Employee Referral Program - Tuition Reimbursement Programs - Advancement & Professional Growth opportunities - Parental Leave - & More

Role Description This is a home-based position and can be performed at any location in the state of North Carolina. This position will often involve more than 50 percent field work and travel across the state for inspections, meetings, and presentations, as required. Responsibilities include: - Conducting field inspections - Providing training support - Verifying enforcement findings at facilities - Attending rulemaking meetings and hearings - Supporting administrative and programmatic functions of the program - Assisting the Branch Head This position primarily supports the UST Engineers Group by: - Processing and reviewing UST‑6A/6B and UST‑20 piping only and emergency piping installation applications - Tracking installation review activities - Managing permit‑hold communications Additional duties include: - Assisting with rules review and rulemaking - Developing policies and guidance - Conducting technical research - Providing administrative and programmatic support to the Permits and Inspections Branch Head and other PIB programs - Supporting the enforcement program by reviewing referrals and managing data entry - Tracking penalty payments - Coordinating hearings and documentation - Preparing permit denial materials - Assisting with training and procedure updates Qualifications - Bachelor's degree in one of the agricultural, biological, engineering, environmental or natural resource sciences or a closely related curriculum from an appropriately accredited institution - Two years of experience related to the area of assignment - Equivalent combination of education and experience may be considered Requirements - Valid driver’s license required - Recruitment Range: $52,592 - $64,379 Benefits - Eligibility for the Public Service Loan Forgiveness Program Company Description The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. DEQ is the lead stewardship agency for the protection of North Carolina's environmental resources, administering regulatory programs designed to protect air quality, water quality, and public health.

• Own the onboarding relationship for each customer, understanding their workflows and goals and keeping implementation on schedule across multiple accounts at once. • Configure the platform, set up integrations, and get users and organizations fully operational. • Train customers on how to use Super Dispatch effectively for their specific operations, covering features, workflows, and best practices. • When customers have integration needs, help them understand their options and best practices for connecting Super Dispatch with their existing systems. • Use AI productivity tools to improve the consistency and efficiency of your onboarding work. • Identify issues early, escalate complex technical problems to the right teams, and work with product and support to remove blockers. • Support change management within customer organizations to drive adoption and long-term value.

• Act as the main point of contact for assigned new League Operators from the time they sign their operating agreement through the placement of their first league order. • Conduct regular communication with operators via phone, email, and text to provide proactive updates, guidance, and support. • Follow established onboarding workflows to guide operators through each stage of setup, identifying when additional support or touchpoints are needed. • Assess operator readiness and determine the level of support required for each operator to successfully run their first season. • Ensure operators maintain program compliance and adhere to RCX standards throughout the onboarding process. • Maintain accurate records and notes in Salesforce, documenting progress, key decisions, and challenges to support seamless handoff to long-term Account Managers after season one. • Assist the onboarding team with reporting and troubleshooting operational, logistical, and system-related issues impacting assigned accounts during onboarding. • Identify, track, and report pain points or roadblocks that may hinder operator success, collaborating with internal teams to assist in developing solutions and process improvements. • Partner cross-functionally with League Success, Fulfillment, and Technology teams to ensure a coordinated and efficient onboarding experience • Support data-driven decision-making by contributing insights and feedback from onboarding experiences to improve future processes and training materials.