• Own the onboarding relationship for each customer, understanding their workflows and goals and keeping implementation on schedule across multiple accounts at once. • Configure the platform, set up integrations, and get users and organizations fully operational. • Train customers on how to use Super Dispatch effectively for their specific operations, covering features, workflows, and best practices. • When customers have integration needs, help them understand their options and best practices for connecting Super Dispatch with their existing systems. • Use AI productivity tools to improve the consistency and efficiency of your onboarding work. • Identify issues early, escalate complex technical problems to the right teams, and work with product and support to remove blockers. • Support change management within customer organizations to drive adoption and long-term value.

• Act as the main point of contact for assigned new League Operators from the time they sign their operating agreement through the placement of their first league order. • Conduct regular communication with operators via phone, email, and text to provide proactive updates, guidance, and support. • Follow established onboarding workflows to guide operators through each stage of setup, identifying when additional support or touchpoints are needed. • Assess operator readiness and determine the level of support required for each operator to successfully run their first season. • Ensure operators maintain program compliance and adhere to RCX standards throughout the onboarding process. • Maintain accurate records and notes in Salesforce, documenting progress, key decisions, and challenges to support seamless handoff to long-term Account Managers after season one. • Assist the onboarding team with reporting and troubleshooting operational, logistical, and system-related issues impacting assigned accounts during onboarding. • Identify, track, and report pain points or roadblocks that may hinder operator success, collaborating with internal teams to assist in developing solutions and process improvements. • Partner cross-functionally with League Success, Fulfillment, and Technology teams to ensure a coordinated and efficient onboarding experience • Support data-driven decision-making by contributing insights and feedback from onboarding experiences to improve future processes and training materials.

Role Description Responsible for providing technical, regulatory, and programmatic direction for the environmental functional area of Constellation Projects & Services team. Supports planning and execution of projects with the consideration of all applicable environmental rules and regulations. Assists with or leads licensing, permitting, commissioning and integration and supports environmental regulatory filings for all environmental programs. This Subject Matter Expert (SME) works under the direction of the Principal Environmental Staff and is responsible for providing technical and regulatory support and expertise for development, construction, integration, mergers, acquisition, and divesture projects. Primary Duties and Accountabilities - Assist with the development, implementation, and maintenance of procedures, processes, and tools for environmental areas related to mergers, acquisitions, and divestitures due diligence and construction management. - Provide environmental support for new build and large capital projects, including due diligence, permitting, construction, commissioning, and integration, with guidance from senior environmental leadership. - Support development and execution of permitting and agency consultation strategies to identify, communicate, and mitigate environmental risks. - Provide environmental input and recommendations to inform decisions on high cost projects aligned with company growth strategy. - Coordinate with project teams to integrate environmental due diligence, siting, permitting, commissioning, and integration activities into overall project schedules while managing competing priorities. - Provide environmental oversight during construction, both remotely and in the field, to ensure compliance with regulatory requirements. - Provide input into the selection of environmental contractors to support project activities. - Monitor and manage contractor spend and related information, including contract number, spend to date, forecasted spend, description of services, schedule, and accruals, and provide updates to project management and financial controls as needed. - Assist with or lead development of permit applications, negotiations with regulatory agencies, and implementation of permits and approvals. - Track and communicate status of environmental actions and risks to internal stakeholders to effectively accomplish project goals within budget, quality, and time standards. - Partner with plant staff to identify and mitigate potential impacts of new projects on existing operations. - Participate in Original Equipment Manufacturer (OEM), Engineering, Procurement, and Construction (EPC), Owners Engineer (OE), and various counterparty contract reviews to support incorporation of environmental requirements. - Perform environmental aspects of due diligence efforts including site visits, contractor support, preparation of due diligence documents and reports, preparing environmental schedules, commenting on purchase sale agreements, and overall support to the due diligence process for mergers, acquisitions, and divestitures. - Maintain environmental tracking tools and databases, including project trackers and lessons learned repositories. - Perform all other duties as assigned. Qualifications - Bachelor's degree in engineering, natural or physical sciences, or environmental science or related program with 5 years related experience. - Experience developing permit applications, negotiating with regulatory agencies, and implementing permit requirements across multiple jurisdictions. - Strong proficiency in Microsoft Office Suite applications. - Multimedia experience with environmental regulatory requirements for power plants. - Excellent planning, organization, and problem-solving skills, with the ability to handle multiple concurrent priorities. - Project management experience. - Experience interpreting environmental regulations and providing regulatory guidance to projects and sites. Preferred Qualifications - Project Management Institute (PMI) Project Management Professional (PMP) certification. - Advanced Degree (MS, M. Engr) in natural or physical sciences, or environmental engineering. - Experience with State, County and Local Development and Site Plan approval. - Experienced with Rare, Threatened and Endangered Species Habitat consultation and mitigation. - Experience with Historical and Cultural Assessment. - Experience with Air Quality Permitting. - Experience with Nation Pollutant Discharge Elimination System (NPDES) Construction and Operations permitting. - Knowledge of Wetland and Waterbody delineation and experience with United States Environmental Protection Agency (USEPA), Army Corps of Engineers (ACOE) and State permitting and mitigation. - Knowledge of power plant operations. - Understanding of Constellation's business and growth strategy. - Experience successfully integrating and transitioning environmental requirements from project construction to operations. - Experience managing multiple projects, prioritizing, planning, and managing time. Benefits - Competitive compensation and a wide range of benefits that support both employees and their families. - Bonus program. - 401(k) with company match. - Employee stock purchase program. - Comprehensive medical, dental, and vision benefits, including robust wellbeing programs. - Disability and life insurance benefits. - Paid time off for vacation, holidays, and sick days. - Expected salary range of $113,400 to $126,000, varies based on experience.

Role Description This role is available as a remote position. As an Onboarding Specialist at Digitail, you'll ensure a seamless transition for our clients onto our software platform. Your primary role will be leading the onboarding and implementation process—working closely with clients to understand their needs, configure the software to their requirements, and provide training for successful adoption. You'll be a key point of contact between our clients and Digitail's internal teams, driving customer satisfaction and retention. What you’ll do as an Onboarding Specialist at Digitail: - Collaborate with the sales team to gather client requirements and expectations during the pre-implementation phase. - Conduct thorough discovery sessions to understand client workflows, data structures, and implementation needs. - Configure Digitail to match client specifications, creating customized solutions for their unique needs. - Lead the onboarding process by training clients to effectively use and maximize the software's features. - Assist clients with data migration, ensuring accuracy and integrity throughout the process. - Troubleshoot technical issues during implementation, escalating to appropriate teams when needed. - Conduct regular check-ins with clients to ensure satisfaction and address any concerns. - Work with product management and engineering teams to relay client feedback and improve our product. - Partner with the CSM team to ensure smooth transitions between sales, onboarding, and ongoing success. Qualifications - Proven experience in a similar role, preferably in SaaS or software implementation. - Excellent people skills—you build rapport and trust with clients naturally. - Strong problem-solving abilities to tackle implementation challenges head-on. - Proven ability to manage multiple client implementations independently. - Tech-savvy—you quickly adapt to new technologies and learn new systems. - Adaptable and thriving in a fast-paced environment with changing priorities. - Strong understanding of veterinary clinic operations and workflows. - Proficiency in configuring and implementing software solutions, preferably in the veterinary or healthcare industry. Benefits - Salary range of 65-85k in local currency. - PTO + Bank holidays: local standard. - Continuous learning and personal growth: We offer a $1,000 (USD) yearly budget for learning and growth opportunities. - Health insurance.