• Assign and monitor team workload against established KPIs on a day-to-day basis, ensuring team goals are met and operational standards are consistently achieved • Provide coaching, guidance, and support to team members to improve performance and build capability based on established procedures. • Provide support and guidance for annual training, certifications, or other technical skill sets required to support the Cloud Services environment. • Promote SquareTrade’s core values and reinforce a positive, accountable team culture through consistent frontline leadership • Act as an escalation point for routine team issues, providing real-time support and resolving operational or customer challenges, escalating more complex issues as needed • Provide input to leadership on system, workflow, and process improvement opportunities to support team efficiency • Develop and manage Development Action Plans for team members based on KPI performance and customer feedback, supporting ongoing performance management • May need to work various shifts depending on company need

• Collaborate with Business Development, Engineering, Scheduling, Estimating, and Operations to align project needs and competitive cost and schedule strategies. • Review RFP documents to confirm scope, schedule, and design criteria; identify risks and recommend clarifications or negotiation points. • Manage RFP deliverables and deadlines, ensuring proposals meet client requirements and reflect our commitment to quality and clarity. • Support Business Development by ensuring all RFP requirements are addressed or clarified in proposals. • Advocate for the customer, ensuring their goals and priorities are clearly understood and integrated into pursuit planning and decisions. • Assume ownership of the project immediately following award or preferred bidder selection. • Lead and support EPC Agreement negotiations in partnership with Legal, Business Development, and Executive Leadership. • Coordinate constructability and risk reviews, maintaining the proposal commercial, technical, and execution risk profile during Owner contract negotiations. • Identify and manage Owner contract deliverables; oversee LNTP activities, billing, and receipts in accordance with contract terms, schedule milestones, scope, compliance, and budget. • Drive timely execution of PSAs, POs, and subcontractor agreements in partnership with Procurement. • Promote continual planning and collaboration to provide Operations with the best possible execution plan, balancing technical and commercial priorities. • Leverage technology, safety practices, and knowledge sharing to enhance team productivity and project success. • Manage preconstruction deliverables and ensure alignment with Owner requirements and project objectives. • Maintain and evolve the project risk register from award through FNTP. • Preserve bid intent through contract execution and LNTP/FNTP issuance. • Support risk mitigation efforts and apply best practices to improve efficiency and profitability. • Maintain clear communication with internal teams and stakeholders to ensure readiness for construction handover. • Lead formal handover of project ownership from Preconstruction to Operations, ensuring clarity and continuity. • Support Operations by providing context on design decisions, vendor and subcontractor selections, and contract terms. • Participate in internal project and risk reviews to capture lessons learned and apply insights to future proposals. • Collaborate with Business Development and Estimating on change order reviews from Award to FNTP. • Track buyout metrics and share feedback to drive continuous improvement across projects.

• Serve as the focal point and business owner for our relationship with your designated ISV • Build deep executive relationships • Recruit specialized channel partners • Drive co-selling alignment in the field • Connect regional sellers, ISV's sales teams, and channel partners to generate impactful demand

Role Description The Social Ads Manager is responsible for the proper execution, maintenance, and overall service of high-value marketing campaigns that run as both standard and non-standard implementations within the USA Today Co. and LocaliQ portfolio of media products. These include Facebook, Instagram, Snapchat, and YouTube. This role is focused on paid media, not organic. The core job function is to be the ultimate owner of every campaign in their portfolio and ensure its success. Responsibilities include: Campaign Execution: - Taking on new campaigns and effectively launching them within departmental SLA’s. - Proactively contacting project stakeholders and keeping them informed throughout the campaign build process. - Actively working to resolve campaign deadlocks such as creative approval delays, tracking code issues, provisioning issues, etc. - Reviewing provided campaign parameters and making adjustments/recommendations to ensure the program’s success. - Working within multiple systems and vendors to launch campaigns. - QA all work to ensure budgets, targeting, campaign flights, billing, and creatives are as intended. - Owning the campaign launch process end-to-end. Campaign Management: - Regularly reviewing and tuning all campaigns within their book of clients. - Performing monthly, deep-dive analysis of every campaign including documenting findings and communicating relevant insights to campaign stakeholders. - Making targeting, bidding, and creative changes as needed to ensure campaign success. - Actively managing campaigns based on the KPIs that are most important to the client and other project stakeholders. - Keeping the campaign information up to date within the project management systems. - Ensuring spend data is regularly updated within the platform and/or campaign management system. - Attending client calls on an ad-hoc basis serving as the subject matter expert to the project stakeholders. Client Services: - Providing exceptional customer service to internal and external project stakeholders. - Providing prompt and professional communication about accounts. - Scoping problems and providing clear dates of completion for tasks. - Proactively communicating campaign problems and successes to stakeholders. - Closely monitoring and improving stakeholder relationships. - Organizing support resources when needed to resolve campaign problems. - Managing daily workflows to ensure all tasks are completed within department SLA’s. Campaign Analysis: - Being the subject matter expert on all their campaigns. - Developing comprehensive analysis of currently running campaigns. - Identifying highlights – what is performing well with the campaign? - Identifying lowlights – what areas of the campaign need improvement? - Providing insights – what strategic recommendations and context can be given about the account? - Leveraging additional analytic tools when needed. - Understanding and implementing analytic technologies such as tracking pixels, UTM strings, and conversion monitoring systems both proprietary and 3rd party. - Going beyond basic campaign metrics to analyze campaigns within the overall context of the client’s marketing program. - Recommending budget increases and additional marketing tactics strategically and quantifiably within USA Today Co. | LocaliQ’s portfolio of media products. - Producing ad-hoc reporting and client presentations. Overall job performance will be measured against the following goals: - Maximize budget utilization for all accounts with an average utilization rate of at least 90%. - Launch campaigns within 3-5 business days. - Regularly monitor campaigns at daily intervals. - Perform deep dive campaign analysis every 30 days within a campaign's cycle. - Document this analysis within project management systems. - Communicate insights to project stakeholders. - Prevent any credits owed to clients due to campaign errors. - Respond to email inquiries setting expectations for resolution of the issue. - Produce end-cycle reports. - Provide highlights, lowlights, and insights for all campaigns. - Deliver reports to client support and management team. - Follow daily workflow procedures. - Identify necessary tasks for the day such as campaign launches, campaign updates, needed email responses. Qualifications - Proven experience in social media advertising. - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment. - Experience with campaign management tools and analytics platforms. Requirements - Must be authorized to work in the applicable location. - Experience with Facebook, Instagram, Snapchat, and YouTube advertising. - Ability to manage multiple campaigns simultaneously. Benefits - Competitive salary. - Health, dental, and vision insurance. - 401(k) plan with company match. - Paid time off and holidays. - Remote work options available. Company Description USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth-focused media and digital marketing solutions company.