Allstate Protection Plans
Team Manager
Location
California
Posted
1 day ago
Salary
$55K - $85K / year
Seniority
Senior
Job Description
Team Manager
SquareTrade
• Assign and monitor team workload against established KPIs on a day-to-day basis, ensuring team goals are met and operational standards are consistently achieved • Provide coaching, guidance, and support to team members to improve performance and build capability based on established procedures. • Provide support and guidance for annual training, certifications, or other technical skill sets required to support the Cloud Services environment. • Promote SquareTrade’s core values and reinforce a positive, accountable team culture through consistent frontline leadership • Act as an escalation point for routine team issues, providing real-time support and resolving operational or customer challenges, escalating more complex issues as needed • Provide input to leadership on system, workflow, and process improvement opportunities to support team efficiency • Develop and manage Development Action Plans for team members based on KPI performance and customer feedback, supporting ongoing performance management • May need to work various shifts depending on company need
Job Requirements
- Bachelor’s degree or equivalent experience, and 3+ years of experience in a technical or operations environment with some responsibility for team support or coordination
- Experience working in a fast-paced, process-driven environment (experience with M365 and/or Microsoft Cloud support services preferred)
- Demonstrated ability to support team performance against KPIs and operational goals
- Experience providing coaching, feedback, and support to team members
- Basic analytical and problem-solving skills with the ability to resolve routine issues using established procedures
- Ability to collaborate with peers and escalate issues appropriately to address operational challenges
- Must be US-based
Benefits
- Medical, dental and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)
- Up to 4% company match into 401(k) and contributions into your company-sponsored pension
- $75/month budget to help prioritize your physical wellbeing
- $80/month stipend to subsidize connectivity costs
- Mental health resources including free 1:1 therapy, coaching sessions and digital resources
- Supportive leave policies
- Flexible Time Off Policy in addition to 9 Company Holidays
- Tuition reimbursement up to $5,250 per year to further your personal educational advancement desires
- Hybrid work arrangements with regular investment in gatherings/offsites to spend time together as team
- Various corporate perks and discounts
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• Serve as the focal point and business owner for our relationship with your designated ISV • Build deep executive relationships • Recruit specialized channel partners • Drive co-selling alignment in the field • Connect regional sellers, ISV's sales teams, and channel partners to generate impactful demand
Social Advertising Manager
USA TODAY Co.USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth-focused media and digital marketing solutions company. Through our trusted brands, including the USA TODAY NETWORK, we provide essential journalism, local content, and digital experiences to audiences and businesses.
Role Description The Social Ads Manager is responsible for the proper execution, maintenance, and overall service of high-value marketing campaigns that run as both standard and non-standard implementations within the USA Today Co. and LocaliQ portfolio of media products. These include Facebook, Instagram, Snapchat, and YouTube. This role is focused on paid media, not organic. The core job function is to be the ultimate owner of every campaign in their portfolio and ensure its success. Responsibilities include: Campaign Execution: - Taking on new campaigns and effectively launching them within departmental SLA’s. - Proactively contacting project stakeholders and keeping them informed throughout the campaign build process. - Actively working to resolve campaign deadlocks such as creative approval delays, tracking code issues, provisioning issues, etc. - Reviewing provided campaign parameters and making adjustments/recommendations to ensure the program’s success. - Working within multiple systems and vendors to launch campaigns. - QA all work to ensure budgets, targeting, campaign flights, billing, and creatives are as intended. - Owning the campaign launch process end-to-end. Campaign Management: - Regularly reviewing and tuning all campaigns within their book of clients. - Performing monthly, deep-dive analysis of every campaign including documenting findings and communicating relevant insights to campaign stakeholders. - Making targeting, bidding, and creative changes as needed to ensure campaign success. - Actively managing campaigns based on the KPIs that are most important to the client and other project stakeholders. - Keeping the campaign information up to date within the project management systems. - Ensuring spend data is regularly updated within the platform and/or campaign management system. - Attending client calls on an ad-hoc basis serving as the subject matter expert to the project stakeholders. Client Services: - Providing exceptional customer service to internal and external project stakeholders. - Providing prompt and professional communication about accounts. - Scoping problems and providing clear dates of completion for tasks. - Proactively communicating campaign problems and successes to stakeholders. - Closely monitoring and improving stakeholder relationships. - Organizing support resources when needed to resolve campaign problems. - Managing daily workflows to ensure all tasks are completed within department SLA’s. Campaign Analysis: - Being the subject matter expert on all their campaigns. - Developing comprehensive analysis of currently running campaigns. - Identifying highlights – what is performing well with the campaign? - Identifying lowlights – what areas of the campaign need improvement? - Providing insights – what strategic recommendations and context can be given about the account? - Leveraging additional analytic tools when needed. - Understanding and implementing analytic technologies such as tracking pixels, UTM strings, and conversion monitoring systems both proprietary and 3rd party. - Going beyond basic campaign metrics to analyze campaigns within the overall context of the client’s marketing program. - Recommending budget increases and additional marketing tactics strategically and quantifiably within USA Today Co. | LocaliQ’s portfolio of media products. - Producing ad-hoc reporting and client presentations. Overall job performance will be measured against the following goals: - Maximize budget utilization for all accounts with an average utilization rate of at least 90%. - Launch campaigns within 3-5 business days. - Regularly monitor campaigns at daily intervals. - Perform deep dive campaign analysis every 30 days within a campaign's cycle. - Document this analysis within project management systems. - Communicate insights to project stakeholders. - Prevent any credits owed to clients due to campaign errors. - Respond to email inquiries setting expectations for resolution of the issue. - Produce end-cycle reports. - Provide highlights, lowlights, and insights for all campaigns. - Deliver reports to client support and management team. - Follow daily workflow procedures. - Identify necessary tasks for the day such as campaign launches, campaign updates, needed email responses. Qualifications - Proven experience in social media advertising. - Strong analytical skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment. - Experience with campaign management tools and analytics platforms. Requirements - Must be authorized to work in the applicable location. - Experience with Facebook, Instagram, Snapchat, and YouTube advertising. - Ability to manage multiple campaigns simultaneously. Benefits - Competitive salary. - Health, dental, and vision insurance. - 401(k) plan with company match. - Paid time off and holidays. - Remote work options available. Company Description USA TODAY Co., Inc. is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a sustainable, growth-focused media and digital marketing solutions company.
State Partnerships and Corporate Engagement Manager
Discovery Education Talent TeamDiscovery Education is an equal opportunity employer. Discovery Education is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the communities we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender, protected veteran status or disabled status, or genetic information.
Role Description We are seeking a highly skilled State Partnerships & Corporate Engagement Manager to own and grow statewide partnerships that advance Discovery Education’s careers strategy. This role is responsible for advancing multi-stakeholder partnerships across industry, workforce systems, and education, activating public-private collaboration, and identifying funding opportunities to expand access to career-connected learning. You will serve as an externally facing relationship owner, aligning corporate investment, workforce priorities, and education systems to deliver meaningful impact at scale. This role requires a consultative, relationship-driven approach and the ability to develop, manage, and advance partnerships that include funding, sponsorship, and cross-sector collaboration. In This Role You Will: - Statewide Strategy, Funding & Revenue Activation - Own assigned state and territory partnership plans by identifying priority sectors, partners, and funding pathways to support growth. - Develop and advance opportunities that combine corporate sponsorship, public funding, and partner co-investment. - Build, manage, and convert a pipeline of multi-stakeholder opportunities from early alignment through close. - Develop partnership models that align business objectives with workforce and education outcomes. - Own partnership term development in collaboration with internal stakeholders, including funding commitments, sponsorship structures, and multi-year agreements. - Maintain strong forecasting discipline and pipeline visibility across funding and revenue streams. - Corporate & Cross-Sector Partnership Development - Build and strengthen relationships with corporate leaders, workforce boards, state agencies, and education systems. - Serve as a consultative partner helping stakeholders align investments to workforce priorities and measurable impact. - Identify and scale public-private partnership models that expand statewide reach and sustainability. - Represent Discovery Education in industry, workforce, and policy conversations related to career-connected learning. - Public-Private Collaboration & Ecosystem Building - Bring together stakeholders across industry, workforce, and education to scale partnership models across assigned states and territories. - Own alignment of corporate engagement activities with state and regional workforce priorities within assigned territories. - Identify opportunities to braid funding across corporate, philanthropic, and public sources to support long-term sustainability. - Refine partnership frameworks that can be replicated across states and regions. - Cross-Functional Collaboration & Execution - Drive internal alignment across sales, marketing, product, and partner success to advance partnership opportunities. - Ensure seamless transition from partnership development to activation and long-term partner engagement. - Contribute market insights to inform Discovery Education’s broader careers strategy and partnership models. - Scale best practices and learnings across the team to strengthen execution. - Strategic Positioning & Market Insight - Maintain a strong understanding of workforce trends, funding landscapes, and state-level priorities. - Translate insights into compelling proposals, summaries, and partnership narratives. - Develop partner-facing and executive-ready presentations that articulate the value of public-private investment in career-connected learning. - Advance Discovery Education’s positioning in scalable careers and workforce engagement strategies. Qualifications - Bachelor’s degree required; advanced degree or equivalent experience preferred. - 5+ years of experience in partnerships, business development, or sales within education, workforce, corporate social impact, or public sector. - Experience developing and managing multi-stakeholder opportunities involving funding, sponsorship, or partner co-investment models. - Experience working with corporate partners, workforce systems, and/or public sector stakeholders. - Experience advancing public-private partnerships and co-investment models preferred. - Strong understanding of workforce development, education systems, and funding landscapes. - Government affairs or legislative familiarity is a plus. - Ability to operate independently, own assigned workstreams, clarify direction when needed, and escalate risks appropriately. - Comfort managing pipeline activity in a CRM. - Excellent communication and presentation skills for partner-facing and executive audiences. - Willingness to travel up to 30%. Benefits - Robust and comprehensive insurance package. - Career Development Ownership - Be the driver of your success! - Continuing Education AND Tuition Reimbursement Programs. - Mentorship program and collaboration with veteran leaders. - Constant opportunities for cross-functional training and skill building. - Uncapped career growth. - Leave for life’s moments including 7 recognized holidays. - Take PTO without the vacation guilt. - Up to 12 weeks of Paid Parental Leave. - Annual Winter Holiday Break (typically the last week of December). Company Description At Discovery Education, we are fulfilling our mission of preparing learners for tomorrow by creating innovative classrooms connected to today's world. Serving more than 4.5 million educators and 45 million students, available in approximately half of U.S. classrooms and primary schools in the UK, and more than 140 countries around the globe; we are on a journey to transform teaching and learning through innovative partnerships with school districts, states, ministries of education, and other like-minded organizations. We have built an award-winning and highly reputable organization because of talented and driven people who work together to accelerate student achievement by tapping into students' natural curiosity and desire to learn by capturing their minds and imagination through the fascination of Discovery.


