Role Description We are seeking a full-time, remote Bill Review Process Analyst. The Bill Review Process Analyst is responsible for analyzing Bill Review operational processes to identify and implement changes to improve performance on key performance indicators including productivity, reliability, quality, and efficiency. The schedule for this position is Monday - Friday, 8 AM to 5 PM Central Time. This position may require travel 1-2 times per year. Responsibilities include (but are not limited to): - Data and System Support - Identify and resolve data issues for clients and vendors - Provide system testing and support for data reporting processes - Document and communicate solutions for system and customer-specific requirements - Compliance and Bill Review Coordination - Coordinate internal audits and reviews with the Clinical Bill Review team - Collaborate with Bill Review leaders to implement process and system changes - Process Improvement and Analysis - Lead and support process improvement initiatives focused on efficiency, quality, and cost savings - Analyze current processes and metrics to recommend and implement improvements - Project and Change Management - Manage re-engineering and strategic projects, including UAT and stakeholder communication - Assist project and program managers with key initiatives and maintain process documentation - Leadership and Security Compliance - Develop leadership skills and contribute to team strategy - Ensure compliance with information security policies and report incidents as required Qualifications - Bachelor's Degree in appropriate field of study or equivalent work experience - Knowledge of process assessment and optimization techniques - Proven working experience in project management and change management environment - Excellent client-facing and internal technical communication skills - Excellent written and verbal communication skills - Solid organizational skills including attention to detail and multitasking skills - Strong working knowledge of Microsoft Office and Visio - Highly Preferred: experience working in claims processing systems, ideally in the Workers Compensation industry Requirements - Process mapping and documentation: experience with Visio, BPMN - Data analysis and reporting: experience using Excel, Tableau, Power BI - Process improvement methodologies such as Lean, Six Sigma - Bill review process expertise: deep understanding of bill review workflows; ability to translate operational knowledge into process improvements - Claims processing and medical billing: claims adjudication, medical billing coding (CPT, ICD-10, HCPCS) and regulatory requirements (work comp, PPOs) - Healthcare regulations and compliance: experience with HIPAA, HITECH, Medicare/Medicaid - Vendor management: manage relationships with external vendors and tech partners - Stakeholder engagement: collaborate with bill review teams, SMEs, and leadership to understand workflows and drive change Benefits - Health and wellness – We offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only). - Financial incentives – Competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions. - Vacation - Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest. - Volunteer time – Full and part-time employees receive one paid day per calendar year to engage with and give back to their communities. - Learning and development – We support continual learning and growth through our Learning Excellence at Paradigm (LEAP) program.

• Provide essential support to the sales team at a rapidly growing US based software company • Structure pricing and provide quotations for customers and partners • Work with multiple teams to build and approve pricing and deal structure • Use CPQ and available tools to issue quotation documents • Gain and maintain product knowledge of the SailPoint product suite • Ensure discount levels and payment terms are compliant with company guidelines • Monitor pricing exception approvals and build relationships with approvers • Check for forecast accuracy in Salesforce.com • Perform post close audit reviews to ensure accuracy in contract records

• Support service strategy and innovation initiatives within our Operations and Supply Chain organization • Identify unmet customer and partner needs, evaluate new service opportunities, and shape concepts that improve customer experience while reducing service costs • Lead end-to-end innovation workstreams, translating early insights into prioritized opportunities, pilot concepts, and implementation plans • Partner closely with cross-functional stakeholders to frame problems, develop hypotheses, evaluate tradeoffs, and translate findings into clear, actionable recommendations

Role Description We are looking for a highly motivated Financial Analyst to join the team. - Educate Customers regarding their accounts, interest fees, credit reporting, collection activity, and payment options. - Contact residential and commercial customers with accounts 60+ past due calls and letters. - Resolve collections issues, adjustments, account holds, processing payments. - Collaborate with Credit Team & CSC locations as needed. - Responsible for payment plans; working with escalated challenging accounts; provide recommendations for write-offs. - Weekly AR reporting and monitoring. - Recommend accounts for termination. - Work with 3rd party collections as needed. - Adherence to Fair Debt Collections Standards and the Superior Plus Vision. Qualifications - High School Diploma or GED. - 2-3 years of collections experience; related job experience. - Adherence to state and federal regulations with debt collections. - Skilled with Microsoft Word and Excel. - Excellent customer service. - Ability to work in a fast-paced environment. - Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening. Requirements The hourly rate for this position is $19.00 - $22.00 per hour. This role will be eligible for overtime pay once scheduled work week hours are met. Please note the compensation information shown above is a general guideline only. Pay rate is based upon candidate skills, experience, and qualifications, candidate’s geographical location, as well as market and business considerations. Benefits - Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do. - We offer highly competitive compensation and a total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being. - A continuous focus on professional development with many opportunities for training & career growth. - We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.