• work with our Partners to drive sustainability and growth in their area by achieving and exceeding area profitability • build and maintain great relationships • add value to our Partners through their commercial acumen • use their tenacity, resilience and influencing skills to deliver action

Role Description This position is the primary point of contact for our Market Development Specialists (MDS), managing sales projects, providing product/service information and problem resolution which meet our standards of excellence in service. - Serve as a subject-matter expert for architectural and system-based lighting products, supporting residential projects with thoughtful product selection and specification. - Produce accurate basic lighting layouts and supporting documentation utilizing company-approved software and tools (e.g., Scope, Bluebeam). - Accurately processes quotes, orders (including bulbs) and returns. - Manages product returns, support cases, shipping claims, processes return and replacement orders. - Follows through customer inquiries, ensuring a high level of customer satisfaction. - Resolves routine customer issues independently, escalating queries and concerns to MDS or director as appropriate. - Actively participates in training involving our products, systems, and design. - Manages all open orders and communicates with MDS. - Manages all DNR and communicates with MDS when follow-up with customers is required. - Communicates with MDS and manages 3PL orders status including: DNR, arrival in warehouse and shipment to customer. - Manages MDS reporting including Return Follow-Up Report and Aged AR. - Additional duties as required. Qualifications - 3+ years’ previous experience in customer service or project management required. - 2 or 4-year college graduate preferred. - Strong aptitude for and proficiency navigating CRM and Order Management systems. - Experience in interior design, custom home building products, luxury home furnishings and/or lighting industry a plus. - Proactive problem solver with experience working in a fast-paced environment. - Exceptional organizational and time management skills, with a strong attention to detail. - Ability to effectively prioritize and handle multiple tasks and changing priorities with a sense of urgency. - Exhibits professionalism with customers, team members and all levels of leadership. - Must demonstrate maturity in judgement, commitment, dependability, and punctuality. - Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation. - Demonstrate exceptional communication across all contact channels, including email and phone. - Available to work a flexible schedule, if requested. Benefits - Work-Life Balance: Monday – Friday, 8:00am – 5:00pm hours may vary based on the needs of the business. - Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement. - Paid Time Off: Generous vacation accrual and paid time off policies. - Holidays: 7 paid holidays per year, in addition to 2 floating holidays. - Compensation: Competitive compensation plan. - Health Benefits: Visual Comfort covers the majority of employee medical premiums and offers competitive vision and dental coverage available starting the first of the month following your start date. - Insurance: Company-provided life insurance and short-term disability coverage. - Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date. Compensation Compensation Range: $58,000 - $64,000 plus monthly bonus opportunity. Compensation is based on individual factors, including skill set, relevant experience, and work location. Equal Opportunity Statement Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status. Work Authorization To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

• Collaboration with Business Development team, internal Subject Matter Experts and Clients to support business development activity • Help create compelling content and manage prospective selling initiatives • Work with cross-functional teams to support preparation of materials for key client meetings • Help to maximise the client facing time of the assigned BD team

Role Description We are seeking a motivated and relationship-driven Business Development Representative to expand our partnerships with Nursing Homes, Skilled Nursing Facilities, Assisted Living Communities, and other senior care organizations. This role is responsible for developing new referral sources, building strong client relationships, and increasing awareness of our healthcare staffing and/or clinical services within the long-term care market. The ideal candidate has experience in healthcare sales, business development, account management, or senior care services and is passionate about helping healthcare organizations meet their staffing and patient care needs. Key Responsibilities - Develop and maintain relationships with Nursing Homes, Skilled Nursing Facilities (SNFs), Assisted Living Communities, Memory Care Facilities, and other healthcare providers. - Identify and pursue new business opportunities within assigned territories -- Florida, Delaware, Pennsylvania. - Conduct outreach campaigns to generate referrals and business partnerships. - Serve as the primary point of contact for prospective and existing clients. - Collaborate with internal recruiting and operations teams to ensure client needs are met. - Maintain a pipeline of prospects and track sales activities in the CRM system. - Monitor industry trends, market conditions, and competitor activities. - Meet or exceed established sales and business development goals. - Prepare proposals, service agreements, and client presentations as needed. Qualifications - Bachelor's degree preferred; equivalent experience considered. - Minimum 2 years of experience in healthcare sales, business development, staffing, home health, hospice, senior living, or related healthcare services. - Strong understanding of the long-term care and senior living industry. - Excellent communication, presentation, and relationship-building skills. - Proven ability to develop and maintain professional partnerships. - Self-motivated with strong organizational and time management skills. - Proficiency with CRM systems and Microsoft Office Suite. - Knowledge of Greenhouse Recruiting a plus. Requirements - Existing relationships within Nursing Homes, Assisted Living Communities, or healthcare organizations. - Experience in healthcare staffing, home health, hospice, rehabilitation, or post-acute care services. - Demonstrated success in achieving sales or referral growth goals. Benefits - 100% Commission-Based Compensation. - Fully Remote work environment. - Uncapped commission structure. - Outstanding earning potential. - Greenhouse ATS/CRM platform. - Microsoft 365 and Microsoft Teams. - Leadership support and collaboration. - A growing national recruiting team. - The opportunity to help build a premier healthcare staffing organization. Company Description At Transformational Health Network, Inc. (TrHN), we partner with respected healthcare organizations to place highly skilled registered nurses, advanced practice providers, and physicians in roles where they can make a meaningful impact on patient care. Our mission is to help healthcare professionals find positions that offer growth, flexibility, competitive compensation, and supportive clinical environments.