• Lead the end-to-end product lifecycle for revenue cycle initiatives, from discovery and requirements gathering to launch and post-launch optimization • Effectively translate the product strategy into a product roadmap that serves business outcomes and value delivery • Work closely with users and stakeholders to identify and prioritize opportunities that align with our objectives • Translate customer needs and technical insights into clear and concise product specifications • Partner with revenue cycle operations teams, engineering, compliance, and clinical teams to build, test, and deploy solutions that deliver value • Define and analyze Objectives & Key Results (OKRs) to measure the impact and success of products • Monitor integration data flow, identify and prevent errors, and ensure high quality billing processes • Manage vendor relationships of the products within revenue cycle digital portfolio

• Build and lead the RevOps function end-to-end — defining strategy, standing up infrastructure, and driving execution across Sales, Marketing, Customer Success, and Finance • Design and maintain executive-level dashboards that deliver real-time visibility into KPIs, pipeline health, and financial performance • Lead revenue forecasting and pipeline analysis, bringing rigor and predictability to go-to-market decision-making • Identify operational inefficiencies and independently implement automated workflows using ETL tools, AI-driven solutions, and process automation • Own the design, modeling, and analysis of compensation plans to ensure alignment with business objectives and performance outcomes • Drive pricing, profitability, and revenue optimization initiatives through data analysis and scenario modeling • Serve as a strategic thought partner to GTM leadership — preparing board-ready presentations and translating complex data into clear, actionable recommendations • Establish and enforce data hygiene standards across systems to ensure accuracy and trust in reporting • Evaluate, implement, and manage the revenue tech stack as the business scales

• You will be a key driver of our West Internet (inclusive of PureFibre, Wireless Home Internet, and Copper) revenue growth, delivering and monitoring high-impact programs that increase customer value, reduce cost, and strengthen long-term profitability. • Mastering our Internet West revenue portfolio and performance metrics to develop profitable growth strategies to scale the portfolio to new customers while elevating key value propositions and bundling opportunities. • Establish and own performance tracking of key revenue metrics including ARPU, AMPU, loading RMR, household growth, attach rates, yield and service adoption • Partner with Finance and Forecasting teams to set ambitious yet achievable quarterly targets, align on in-year and long-term revenue and margin forecasts and report on acquisition discounting budgets. • Develop performance summaries to enable continuous optimization and visibility across teams • Develop strategies to enhance margin and revenue to increase overall profitability • Build data-driven business cases and support strategic programs that identify and capture P&L opportunities across Internet West portfolios (PureFibre, Wireless Home Internet, and Copper) • Conduct scenario analyses to evaluate risk, ROI and long-term financial impact • Build and maintain portfolio projections including loading performance, AMPU/RMR, revenue, tier mix to inform monthly targets • Support Planning team with Triage/Budget and Stratcheck process by providing acquisition forecast. Proactively kept the Planning team informed of emerging risks and opportunities. • Size portfolio impact of pricing and offer changes into future projections to articulate overall variance to budget • Establish repeatable execution frameworks to ensure scalability and long-term program sustainability

Role Description The Senior Manager, Billings & Revenue FP&A will lead the financial planning and analysis of the Company’s recurring revenue base, with primary focus on Annual Recurring Revenue (ARR) and billings. This is an Individual Contributor role that is integral to the overall topline forecasting process. - Lead the analysis, review, and reporting of Annual Recurring Revenue (ARR), including the reconciliation of ARR to recurring revenue to ensure consistency and accuracy across reporting. - Partner closely with the accounting team to evaluate actual billings against budget and plan and to explain key variances. - Review and validate the billings detail supporting ARR to confirm it is accurate, complete, and appropriate for use as a basis for forecasting. - Support the overall topline forecasting process across revenue and billings. - Prepare and present monthly ARR, billings, and recurring revenue results and KPIs to senior business leaders. - Analyze Net Revenue Retention (NRR) and Gross Revenue Retention (GRR), partnering with the business to understand the drivers of recurring revenue movement. - Serve as a primary FP&A contact for ARR and billings matters, collaborating across Finance, Accounting, and the broader business to align reporting and forecasting assumptions. - Evaluate and implement process improvements across ARR and billings reporting, and complete various ad hoc analyses as required. Qualifications - Bachelor’s degree with a concentration in Finance or Accounting or the equivalent years of work experience. - Minimum of 8 years of experience in finance or accounting. - Must have held a similar role focused on billings and recurring revenue, with hands-on expertise in ARR and SaaS/subscription financial metrics. - Advanced skills in Excel. - Effective at interacting with a range of audiences including Senior Leaders. - Exceptional interpersonal, oral and written communications abilities. - Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts. - Strong analytical skills with the ability to collect, interpret, and analyze data which will be reported to multiple internal sources. Requirements - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements - Experience with Oracle and Salesforce. - An advanced degree in a related field. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $123,000.