• Build and lead the RevOps function end-to-end — defining strategy, standing up infrastructure, and driving execution across Sales, Marketing, Customer Success, and Finance • Design and maintain executive-level dashboards that deliver real-time visibility into KPIs, pipeline health, and financial performance • Lead revenue forecasting and pipeline analysis, bringing rigor and predictability to go-to-market decision-making • Identify operational inefficiencies and independently implement automated workflows using ETL tools, AI-driven solutions, and process automation • Own the design, modeling, and analysis of compensation plans to ensure alignment with business objectives and performance outcomes • Drive pricing, profitability, and revenue optimization initiatives through data analysis and scenario modeling • Serve as a strategic thought partner to GTM leadership — preparing board-ready presentations and translating complex data into clear, actionable recommendations • Establish and enforce data hygiene standards across systems to ensure accuracy and trust in reporting • Evaluate, implement, and manage the revenue tech stack as the business scales

• You will be a key driver of our West Internet (inclusive of PureFibre, Wireless Home Internet, and Copper) revenue growth, delivering and monitoring high-impact programs that increase customer value, reduce cost, and strengthen long-term profitability. • Mastering our Internet West revenue portfolio and performance metrics to develop profitable growth strategies to scale the portfolio to new customers while elevating key value propositions and bundling opportunities. • Establish and own performance tracking of key revenue metrics including ARPU, AMPU, loading RMR, household growth, attach rates, yield and service adoption • Partner with Finance and Forecasting teams to set ambitious yet achievable quarterly targets, align on in-year and long-term revenue and margin forecasts and report on acquisition discounting budgets. • Develop performance summaries to enable continuous optimization and visibility across teams • Develop strategies to enhance margin and revenue to increase overall profitability • Build data-driven business cases and support strategic programs that identify and capture P&L opportunities across Internet West portfolios (PureFibre, Wireless Home Internet, and Copper) • Conduct scenario analyses to evaluate risk, ROI and long-term financial impact • Build and maintain portfolio projections including loading performance, AMPU/RMR, revenue, tier mix to inform monthly targets • Support Planning team with Triage/Budget and Stratcheck process by providing acquisition forecast. Proactively kept the Planning team informed of emerging risks and opportunities. • Size portfolio impact of pricing and offer changes into future projections to articulate overall variance to budget • Establish repeatable execution frameworks to ensure scalability and long-term program sustainability

Role Description The Senior Manager, Billings & Revenue FP&A will lead the financial planning and analysis of the Company’s recurring revenue base, with primary focus on Annual Recurring Revenue (ARR) and billings. This is an Individual Contributor role that is integral to the overall topline forecasting process. - Lead the analysis, review, and reporting of Annual Recurring Revenue (ARR), including the reconciliation of ARR to recurring revenue to ensure consistency and accuracy across reporting. - Partner closely with the accounting team to evaluate actual billings against budget and plan and to explain key variances. - Review and validate the billings detail supporting ARR to confirm it is accurate, complete, and appropriate for use as a basis for forecasting. - Support the overall topline forecasting process across revenue and billings. - Prepare and present monthly ARR, billings, and recurring revenue results and KPIs to senior business leaders. - Analyze Net Revenue Retention (NRR) and Gross Revenue Retention (GRR), partnering with the business to understand the drivers of recurring revenue movement. - Serve as a primary FP&A contact for ARR and billings matters, collaborating across Finance, Accounting, and the broader business to align reporting and forecasting assumptions. - Evaluate and implement process improvements across ARR and billings reporting, and complete various ad hoc analyses as required. Qualifications - Bachelor’s degree with a concentration in Finance or Accounting or the equivalent years of work experience. - Minimum of 8 years of experience in finance or accounting. - Must have held a similar role focused on billings and recurring revenue, with hands-on expertise in ARR and SaaS/subscription financial metrics. - Advanced skills in Excel. - Effective at interacting with a range of audiences including Senior Leaders. - Exceptional interpersonal, oral and written communications abilities. - Strong collaboration skills with the ability to influence and work effectively in a matrix environment to solicit support and resolve conflicts. - Strong analytical skills with the ability to collect, interpret, and analyze data which will be reported to multiple internal sources. Requirements - Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations. Preferred Requirements - Experience with Oracle and Salesforce. - An advanced degree in a related field. Benefits - Global team recognized for their passion and innovation. - Innovative product culture and project exposure. - Training and development from industry-leading experts. - Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more. - Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $123,000.

Role Description Lead revenue cycle analytics, reporting, and decision-support functions to drive data-driven performance improvement across RCM operations. - Evaluate AI-generated revenue cycle analytics outputs, KPI dashboards, and financial modeling recommendations for accuracy and completeness. - Develop and maintain revenue cycle reporting frameworks covering patient access, coding, billing, denials, A/R, and collections performance. - Build and interpret dashboards, scorecards, and trend analyses to support operational and executive decision-making. - Conduct root cause analyses of revenue cycle performance variances and develop data-driven improvement recommendations. - Collaborate with finance, IT, and operational revenue cycle teams to align analytics infrastructure with strategic priorities. - Manage RCM data governance, including data definitions, data quality standards, and reporting consistency. - Support revenue cycle forecasting, budget modeling, and net revenue realization analysis. - Annotate AI outputs and provide structured analytical feedback to support AI training datasets. Qualifications - 5+ years of experience in revenue cycle analytics, RCM reporting, or healthcare financial decision-support, with at least 2 years in a leadership role. - Deep knowledge of revenue cycle KPIs and financial metrics across patient access, coding, billing, denials, and collections domains. - Proficiency with healthcare analytics platforms, BI tools (Tableau, Power BI, or equivalent), and SQL-based data analysis. - Experience with EHR-integrated analytics platforms and RCM reporting systems. - Strong financial modeling and data interpretation skills with the ability to translate complex data into actionable recommendations. - Exceptional written and verbal English communication skills. - High attention to detail with the ability to identify data quality issues and analytical errors in AI-generated outputs. Requirements - HFMA CRCR, CHFP, or healthcare analytics certification (preferred). - Experience with predictive analytics, revenue cycle forecasting, and net revenue modeling. - Background in health system, large physician enterprise, or RCM outsourcing analytics operations. - Familiarity with AI tools and comfort evaluating AI-generated analytics content. - Experience implementing enterprise-wide revenue cycle analytics infrastructure or BI platform migrations. Benefits - Compensation: $100/hour - Location: Remote Resources & Support For details about the interview process and platform information, please check: Interview Process For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.