Role Description To support customers with Bodor Lasers. Responsible for offering technical advice to customers and providing after-sales service in the field. The ideal candidates should have 3+ years of related experience on automated CNC machines or fiber laser machines. - Serve as the main point of contact for customers, and provide direct support for laser machines through phone, email, chat, and on-site visits. - Assist personnel and customers with troubleshooting of the laser machine’s mechanical and electrical problems and take appropriate action to resolve customer issues. - Track technical issues and incoming requests from customers. - Manage schedule and follow up with customers in territory to ensure customer is optimizing the use of the lasers. - Perform mechanical repair on laser machines at customer’s location, and determine if the repair will require special resources or parts. - Understand layout drawings and blueprints in the installation of equipment. - Develop and maintain a (replacement) parts list and ensure the parts are in stock by effectively communicating with relevant customers, staff, vendors, and manufacturers. - Identify safety issues on the machines. - Provide customer trainings. - Write and compose service reports and expense reports. - Perform failure mode analyses and make upgrade recommendations. - Assist with the final integration and commissioning of complex automation projects as needed. - Assist with heavy mechanical moves, such as loading/unloading of equipment onto trucks as needed. - Regular travel within assigned territories. - Other duties as assigned. Qualifications - Bachelor’s Degree in mechatronics, automation engineering, or electrical engineering from an accredited university or equivalent with 2+ years’ experience on automated CNC machines. - Recent experience of installing, repairing, and diagnosing problems of automated CNC machines. - 3+ years’ related experience on automated CNC machines or fiber laser machines. - Familiar with engineering software, such as SolidWorks, AutoCAD, etc. - Able to read and interpret electrical and mechanical drawings and test equipment. - Excellent verbal and written communication skills. - Demonstrated technical writing skills. - Proficiency in Microsoft Word, Excel, and remote communications. - Proficient at working independently and as part of a team in a fast-paced environment. - Bilingual in Mandarin, with reading and speaking ability, is a plus. - Residing in the MN Area is preferred. - Self-driven and responsible. - Ability to work under pressure. - Ability to travel as required (local and domestic). - Ability to lift 50 lbs. Requirements Employees may work remotely within their state of employment but are expected to travel frequently to customer sites within their assigned territories across the United States. Occasional international travel may also be required. Benefits - Competitive compensation package - Company-paid medical insurance - Dental and vision insurance at low cost - Company paid basic life, short- & long-term disability insurance - 401(k) with employer match - (20) days of paid time off, and (11) paid holidays per year - FSA / HSA account - Birthday gifts - Holiday bonus - Employee assistance program

• Installation and repair of finished product on customer jobsites • Wear appropriate PPE in required areas

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers • Perform routine maintenance on gaming machines • Respond promptly to customer calls and emergency requests, prioritizing critical issues • Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned • Maintain inventory accuracy and follow the parts inventory process • Support customers with technical inquiries and documentation • Report on trends, needs, and service challenges • Review pre-install documents to determine if parts will be needed to complete the installation • Gather and report accurately on service activities by using field service management reporting tools • Uphold high standards of professionalism, integrity, and customer service daily • Self-direct and carry out day-to-day tasks with little direction

Role Description We are searching for the best talent for a Head Field Medical Dermatology. This position can be located in Horsham, PA or Remote in the United States. About Immunology: Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. The Head Field Medical Dermatology is responsible for establishing the vision and strategy for the Medical Science Liaison (MSL) team, including accountability for execution and attainment of medical objectives in compliant alignment with business strategy. This role ensures that the MSL team receives a high level of direction, training, coaching, and development through oversight of regional Field Directors and in collaboration with the HQ Dermatology Therapeutic Area team and MSL training and analytics functions. The individual will be accountable for delivering high-quality scientific exchange regarding Dermatology disease states and products to external stakeholders, while generating actionable insights into clinical practice, treatment landscape, and emerging scientific data. Core Responsibilities - Maintain a high level of Dermatology therapeutic area expertise, scientific knowledge, and business acumen to support brand strategy and develop Field Medical teams. - Translates medical strategic priorities into clear field medical goals, objectives, and initiatives with performance metrics to demonstrate the value proposition of the Field Medical team. - Works with Field Directors to develop the external KOL and HCP engagement strategy to maximize field territory plans, contribute strategically and tactically to National KOL and HCP engagement efforts, scientific meeting planning and execution, and professional society engagement. - Cross-functional leadership and collaboration within US and Global Medical Affairs, US Commercial, Clinical Development, Business Development, and other functions for synergistic opportunities, and represent Immunology on cross-TA initiatives and teams, such as the US Field Medical Leadership Board (FMLB). - Management and development of all team members including hiring, training, mentoring, coaching, performance management, and career development. - Represent Dermatology MSL team and provide key strategic and leadership contributions as a member of the Medical Affairs Leadership Team (MALT), Integrated Evidence Team (IET), Launch team meetings (pre- and post-), and annual Business Planning, among others, providing key insights and actionable plans to address needs and opportunities. - Routine oversight of individual and team metrics/requirements to ensure appropriate motivation, recognition, and coaching/intervention for Field Directors and MSLs, as needed, and help shape appropriate metrics and areas of focus, consistent with strategic and scientific needs. - Participates in ride-alongs with MSLs and Field Directors within territories as well as observation at Advisory Boards, congresses, etc. ensuring high quality engagements for coaching and development purposes. - Leverage data analytics and new technology to increase the ability to identify and segment thought leaders and clinical experts, and improve operational effectiveness with metrics and dashboards in the field. - Establish and improve processes for capturing, analyzing, and communicating field insights. - Determine headcount capacity and directly accountable for an operating budget and alignment with US medical affairs resource needs. - Supports ongoing and proposed clinical trials, including prospective Phase 3b/4 and Post Marketing Commitment (PMC) studies through the MSL team and representing the team as national leader. Qualifications - An advanced degree (PharmD, PhD, MD, or an APP degree, e.g. DNP) is required. - Minimum of 3 years previous Medical Affairs Leadership experience, including MSL leadership. - A minimum of 8 years of Medical Affairs and/or Clinical Research & Development experience in the pharmaceutical industry is required. - Dermatology and/or Immunology experience strongly preferred. - Demonstrated ability to work in a matrix environment. - Strong leadership, communication, and coaching skills. Requirements - Up to 60% domestic travel required. Must live near an airport and be available to attend scientific congresses and internal meetings. Benefits - Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. - Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). - This position is eligible to participate in the Company’s long-term incentive program. - Employees are eligible for the following time off benefits: - Vacation – up to 120 hours per calendar year. - Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year. - Holiday pay, including Floating Holidays – up to 13 days per calendar year. - Work, Personal and Family Time - up to 40 hours per calendar year.