Accounts Receivable Analyst Location: North Richland Hills, Texas Work Arrangement: Hybrid Job Type: Full-time Workplace: Corporate Department: P2-Intermediate Professional Job Description: What you’ll need to succeed as an Accounts Receivable Analyst at XPO Minimum qualifications: - Bachelor’s degree or equivalent related work or military experience - 1 year of customer service, banking, accounts payable/receivable experience Preferred qualifications: - Bachelor's degree in business/accounting/finance or successful employment history working in a high-volume customer global shared service/finance role - Collection strategy software experience desired (HighRadius, Get Paid) - Quickly learn and achieve proficiency in new software applications, as needed - Oracle or SAP experience - Online banking, lockbox exposure - Fluent in Windows applications and Microsoft Office programs such as Word, Excel (pivot tables, vlookup, etc.) and PowerPoint About the Accounts Receivable Analyst job Pay, benefits and more: - Competitive compensation package - Full health insurance benefits available on day one - Life and disability insurance - Earn up to 15 days of PTO over your first year - 9 paid company holidays - 401(k) option with company match - Education assistance - Opportunity to participate in a company incentive plan What you’ll do on a typical day: - Complete a high volume of phone calls to B2B customers on a daily basis - Document customer contact details in collection software - Conduct research to resolve customer issues to enable payment of invoices - Collaborate and foster effective communication with customer and sales partners - Develop and track action plan to meet monthly individual and team goals About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

• Salesforce to NetSuite Billing: Review closed-won opportunities in Salesforce, trigger automated billing runs in NetSuite, and ensure accurate contract configurations. • Automated Billing & Dunning: Configure, monitor, and optimize automated subscription or recurring billing schedules and automated email dunning workflows for overdue accounts. • Invoice Delivery Verification: Proactively track, identify, and resolve failed electronic invoice deliveries, ensuring successful submission into client e-procurement portals (e.g., Coupa, Ariba). • Proactive Collections: Manage the AR aging report, systematically follow up on automated dunning escalations via phone and email, and minimize Days Sales Outstanding (DSO). • Communication with Customers: Respond to customer inquiries related to account statement requests, invoicing concerns, and outstanding invoices. • Controller Collaboration: Work closely with the Corporate Controller to review bad debt reserves, support month-end close reconciliations, and escalate complex payment disputes. • Cash Application: Match and apply daily incoming ACH, check, wire, and credit card payments within NetSuite against open customer accounts.

Role Description Under the direction of the Patient Accounts Manager or Supervisor, the Patient Accounts Representative is responsible for daily billing functions including but not limited to: - Working claim edits - Review of insurance claims for accuracy - Contacting various parties for further information on unpaid claims - Identifying issues resulting in non-payment - Working first level appeals All duties must be performed in compliance with departmental policies and procedures. - Must display knowledge retention through scheduled competency assessments. - Other duties as assigned. Essential Skills: - Timely resolution of claim edits allowing timely claim submission - Timely follow-up of unpaid claims, worked to ensure maximum reimbursement following compliant standards - Ability to work independently as well as collaboratively within a team environment - Excellent problem-solving skills Qualifications - High School diploma or equivalent - Experience in Microsoft Office tools Requirements - Previous experience in patient billing preferred - Epic experience a plus Company Description Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

Role Description Supervises and coordinates activities of personnel on day, evening, night, weekend, and holiday shifts to maintain continuity of care. Supervises and directs patient admissions, discharges, and transfers. Arranges for staffing levels according to patient acuities, census, and productivity standards. Assumes administrative responsibility for patient areas as assigned. Identifies, investigates, and reports findings on matters which represent performance improvement opportunities. Qualifications - Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing. - Holds or is entitled to hold a diploma or degree from a nursing program. - Valid multi-state or State of Oklahoma Registered Nurse License. - BLS and ACLS (or PALS) required. - 2-3 years related experience and supervisory experience. Requirements - Working knowledge of Microsoft Word, Excel, and Access. - Effective interpersonal, written, and oral communication skills. - Ability to integrate the analysis of data to discover facts or develop knowledge, concepts, or interpretations. - Ability to organize and prioritize work in an effective and efficient manner. - Ability to be detail-oriented as required in the examination of clinical and numerical data. Benefits - Reviews staffing patterns, census, and acuity of patients on assigned units to ensure that staffing is consistent with patient needs and productivity standards. - Observes and monitors staff/patient ratios and adjusts staff appropriately in response to changing needs. - Responds promptly to emergency situations, staff requests for assistance/support/guidance, patient/family complaints, and patient care incidents. - Prioritizes effectively to investigate, document, and/or report and resolve such matters as appropriate. - Obtains medications, supplies, and medical records as needed to maintain safe, effective, and efficient care to patients. - Responds appropriately to emergency situations and/or coordinates emergency surgery by initiating calls to operating teams and providing necessary supplies as needed. - Ensures compliance with nursing/hospital system policies and procedures. - Monitors and ensures compliance with infection control, patient safety, and general safety guidelines. - Participates in nursing quality program through participation in auditing processes and through demonstrated support of nursing quality initiatives. - Demonstrates support of health system mission, vision, and values in performance of job duties. - Meets system, hospital, and department-specific competencies annually. - Supports system, hospital, and department goals by attending department meetings, in-services, and other educational offerings. - Practices self-direction by assuming responsibility and accountability for professional growth. - Serves as a role model. - Communicates effectively to promote positive relations between nursing staff and nursing management team. - Ensures coordination of patient care activities; promotes interdepartmental relations through communication and collaboration. - Serves as Incident Commander for disaster situations and drills. - Demonstrates effective implementation of emergency response plans as appropriate. Company Description Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety-sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety-sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.